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Here are some frequently asked questions (FAQ)

 

Our Coronavirus reassurance promise

In these unprecedented times, inviting trades into your home, which not so long ago was simple now seems challenging. We are taking increased precautions moving forward. This is for your reassurance that we’re taking things seriously, for your health and ours. Here’s our promise:

  • Any equipment we bring into customers home in contact with soft furnishings is sanitised prior to each job
  • Jenny & Myself are infection control trained and certified. We wear appropriate PPE where needed.
  • We’ll be observing the 2mt distance. If you wish, stay in another part of the home until we’re finished
  • All soft furnishings are post-treated with a sanitiser killing 99.9999% of bacteria and germs for added reassurance and this is FREE
  • All soft furnishings will be deep steam cleaned with our truck-mounted cleaning system producing temperatures over 220degrees F. All waste is taken off-site and no machines brought into your property. Leaving your carpets and upholstery hygienically clean and sanitised.
  • For more reassurance, why not enquire about our Peace of mind package which can be added to any booking

How do you work out your prices?

For carpet cleaning, prices are based on the Sq yds / Sq mt of the rooms you want cleaning and how many steps you have. We have a minimum charge of £85 for any one area, but for full houses and jobs with more rooms, we offer discounts based on how much needs cleaning. Stain removal also starts from £85 for the 1st hour. For upholstery and leather, we have a price range per seat. Rugs we have a price range per Sq mt and a min charge of £95.

Do you have insurance?

We are fully insured with £5 million public liability cover and “items worked upon” insurance for added protection

Are you fully trained?

We are full advanced NCCA members, IICRC members & trading standards accredited. We work to the British standards institute PAS86 standard. We are also one of Shropshire’s only IICRC commercial cleaning technician’s. We also regularly update our training.

How often should I have my soft furnishings cleaned?

Most manufacturers recommend the wet extraction method as the best way to clean your carpets and upholstery, this should be done every 12 months to 18 months. Regular vacuuming with an upright cleaner is recommended weekly.

I’ve had other companies quote and its cheaper than yours, why is this?

unfortunately, not all cleaning companies are the same, simply we all do things differently. We follow strict procedures for every job and as our reputation matters to us and we do our utmost to ensure 100% customer satisfaction. Our prices are based on the workmanship and quality we put into every job and the customer service you receive. We have invested in training, insurances and have some of the most powerful and up to date equipment within Shropshire. There are some companies who don’t bother with any of the above, they are simply as the saying goes “splash and dash” companies. If you have a problem after they’ve ruined your carpets, many won’t return back leaving you to pick up the bill. JL carpet cleaning quote only one price (based on the home survey) There are no hidden charges or add on’s.

What about stains?

carpets go through a rough time, so it’s pretty common to get the odd spot and stain on a carpet. Spots or unknown marks are usually where dirt has been attracted to something stick or residual, these are usually simple to remove. Staining where colour has been added to the carpet can be much harder to remove. It’s important to understand that whilst we have removed countless stains before there’s never a guarantee that the stain can be removed. Sometimes removal may cause bleaching of the carpet fibre. We always recommend not using under the sink products on stains as these can “lock-in” the stain with permanent effect. Check out our page on DIY stain removal.

My carpet after it was last cleaned become dirty quickly, why?

If you previously had a carpet cleaned, either using hire equipment or using another company and it has become dirty much quicker than expected this is down to residues from cleaning detergents being left in the carpet. The residues from cleaning weren’t rinsed out of the carpet thus attracting dirt. For more information on this check out our page on DIY carpet cleaning.  JL carpet cleaning use free rinsing Eco-friendly products, these break the bond between dirt and fibre allowing them to be rinsed away with water, leaving your carpet healthy, fresh and most importantly dirt free

What areas do you cover?

We offer our services to areas covering Telford & Wrekin, Shrewsbury and other surrounding areas in Shropshire. Please note so areas do incur travel charges.

Quoting over the phone?

Though we appreciate you may need a quote over the phone, for comparison etc. It is very hard for us to give prices over the phone so please don’t be offended. It is sometimes possible to give you an estimate based on your room sizes. We prefer to come and give you a free home survey/quotation. As you’d appreciate all houses are different, some rooms may have heavy soiling, some light. therefore our pricing reflects the work required to clean your carpets to the best of our abilities

If you have any other questions, please don’t hesitate to contact us.

JL Carpet Cleaning
JL Carpet Cleaning
5.0
Based on 127 reviews
See all reviewsWrite a review
JL carpet cleaning
JL carpet cleaning
5.0
Based on 31 reviews
See all reviewsWrite a review
Janet Scovell
Janet Scovell
11:22 24 Sep 20
We are very impressed with the service we got. Quick responses and follow up emails detailing what we had agreed. We had 2 sofas cleaned and a large rug, all of which now look like new and hadn’t been cleaned for years!They were very professional and conveyed confidence in the knowledge they had about the material of our sofas. It was explained why they needed to do the particular cleaning they carried out. We will have no hesitation in using them again and have already recommended them to a friend.
Lucy Gascoigne
Lucy Gascoigne
08:39 06 Jul 20
Very happy with the service I received and our carpets look brand new again, was very worried about our living room carpet due to stains before we moved in and JL Carpetting got rid of them. Would totally reccomend them.
Mo Payne
Mo Payne
13:53 17 Jun 20
excellent service, carpets look like new. thanks so much
Joy Lamont
Joy Lamont
19:03 10 Jun 20
Jared was really friendly and Covid-19 aware. We were delighted the carpets came up so well, Jared certainly knows his trade. Thank you, see you again.
Eleanor Banks
Eleanor Banks
08:42 18 Apr 20
Jarrad cleaned a rug, a couch and our vintage VW Camper interior to a fantastic standard. We were impressed by how professional, friendly and through the service was. Jarrad set realistic expectations for us in his visit prior to the clean, to check the fibres which he then exceeded. Thank you so much, we will definitely recommend you to friends & family
Gwen Cleaton
Gwen Cleaton
22:09 08 Mar 20
2nd March 2020 , my carpets have been cleaned to a very high standard. The service was excellent, from start to finish.Friendly, professional and with a positive attitude to want to make sure the customer is satisfied with the service. Refreshing in this day and ageI would definitely recommend this company. Thank you JL Carpets.
Brenda Wilkinson
Brenda Wilkinson
17:21 19 Feb 20
We had our three piece suite cleaned and are very happy with the result. Friendly and competent.
Kate Walker
Kate Walker
10:44 17 Feb 20
Called out to deal with large black coffee stain on wool carpet. Made an very good job of reducing the visibility of the stain. Would definitely use again and recommend to anyone needing carpets cleaning.
Elaine Gray
Elaine Gray
17:11 03 Feb 20
Thanks to JL Carpet Cleaners for the work they carried out today in our home cleaning soot damage carpet, rug & arm chair.
What a brilliant job.
We would thoroughly recomend their work.
A lovely friendly & professional husband & wife team.
We were delighted with the cleaning done today.
H&E Gray
Elaine Gray
Elaine Gray
17:04 03 Feb 20
Great service from JL Carpet cleaning. Lovely friendly husband & wife team. Carpet, rug & arm chair cleaned after soot damage took place in our home. Jared & Jenny did a great job bring back the carpet, rug & arm chair to looking almost new.We were delighted & we would thoroughly recomend them as a company to do any carpets & upholstery that needs cleaning.Our thanks to you both for your work today.H & E Gray.
Jo Ball
Jo Ball
17:45 24 Jan 20
Absolutley amazed by the finish of my carpets, they were filthy from two wet dogs. They look brand new!
The team are fab. Prompt, friendly and always kept in touch.
Highly recommended. Amazing value for money.
Thank you
lauriane Delacote
lauriane Delacote
16:09 06 Jan 20
I used JL Carpet as I was moving out of my Flat (rental) in the middle of december 2019. I was very pleased with the reactivity and flexibility of JL Carpeting. As few days, before my appointment I learnt that I had to go to an important meeting and the team manage to come early to suit me. The job was done professional and to a very good standard which allow me to get my deposit back and have a happy landlord. I will highly recommend their services.
Catherine Bird
Catherine Bird
19:10 26 Nov 19
Called at relatively short notice due to having decorated our teenage daughter's bedroom and being horrified at just how bad the carpet was once her room was cleared! From answering the inital call, to finding a space in the week that suited us, right the way through to the care taken whilst in our house and the end result, we were extremely impressed. Carpet looks good as new. Will definitely use again!
Val Harvey
Val Harvey
18:29 05 Nov 19
Really impressed with the customer service and the cleanliness of the carpets. They look brand new - which is saying something with 4 dogs and 4 cats! Would highly recommend and will definitely be using again ourselves!
Marie Evison
Marie Evison
11:15 27 Oct 19
Fabulous friendly service...as always, carpets looked amazing as usual..highly recommended..Thank you Jared and Jenny
Sally Bainbridge
Sally Bainbridge
17:32 25 Oct 19
Booked to clean living room and stair carpets in our rented house which were grubby from general soiling, mainly from the dog! Turned up on time, were very polite, friendly and professional. Job was completed very quickly and efficiently. Excellent results and dried very quickly.A little more expensive than some companies quoted but well worth it. I wouldn't hesitate to recommend and will definitely use again next time our carpets need cleaning.
Robyn Burns
Robyn Burns
19:00 09 Oct 19
Brilliant service from JL Carpet Cleaning, friendly and professional throughout and my carpets look as good as new! Was also given helpful advice for cleaning my carpets going forward.
Paul Hambi
Paul Hambi
20:50 06 Oct 19
Great customer service throughout. I've used JL a few times now and have been delighted with the quality of the cleaning everytime. Very professional and polite, you can't ask for more. Whenever my carpets require a freshen up, JL Carpet Cleaning will always get my custom.
Anji Carrier
Anji Carrier
09:38 30 Sep 19
Carpet cleaning on another level! JL Carpet Cleaning did an exceptional job of cleaning our ‘overdue for a deep clean’ carpets in busy offices. Our 9 year old carpet came up amazingly well, colour restored to like new. Best deep clean system there is, bar none. Totally professional and efficient from first contact, right through to the end of the job. I would not hesitate to highly recommend them to anyone. Superb service and results - so pleased that we went to this company. ⭐️⭐️⭐️⭐️⭐️
Dave Castle
Dave Castle
12:55 27 Sep 19
Professional, friendly and a great service performed to a very high standard that was well communicated. Would highly recommend this team.
Ann Eaton
Ann Eaton
17:23 02 Sep 19
Highly recommend JL Carpet Cleaning. Punctual, efficient & professional.Cleaned our carpets & suite exceptionally well.Thank you Jared & Jenny.
JACQUELINE BURCHILL
JACQUELINE BURCHILL
09:50 31 Aug 19
On time - excellent service - carpets look like new. Couldn't ask for more. Thank you Jared.
Sheila Turner
Sheila Turner
18:45 04 Aug 19
Fantastic service couldn’t believe how good the carpets looked. Very professional and efficient company would highly recommend
Michael Farrington
Michael Farrington
10:12 26 Jul 19
Really pleased with the quality of work by Jared & Jenny. They are very efficient and professional in what the do. High standard of work left my suite like new. Wouldn't hesitate in recommending them to anyone. I'm sure I will be using their services again in the future.Michael Farrington.
Nick Savchenko
Nick Savchenko
07:02 19 Jul 19
I would highly recommend the services provided by this company. They visited our retail outlet recently to assess our requirements, having done so they arranged to carry out the work after opening hours which was extremely helpful. The end result was a very professional cleaning of our carpets. They are a very polite, conscientious and caring team who provide great service.
geoff maiden
geoff maiden
08:54 08 Jun 19
Extremely pleased with the results of our carpets being cleaned by JL. We highly recommend them for their proficiency, courteousness and reliability.Would not hesitate in receiving them into our house again in the future. Well done. Geoff Maiden
geoff maiden
geoff maiden
08:54 08 Jun 19
Extremely pleased with the results of our carpets being cleaned by JL. We highly recommend them for their proficiency, courteousness and reliability.Would not hesitate in receiving them into our house again in the future. Well done. Geoff Maiden
Pamela Booth-Jones
Pamela Booth-Jones
08:23 11 May 19
The work was carried out at the time agreed, in an efficient and diligent manner. Carpets look like new. You will not be disappointed.
Howard Bloxham
Howard Bloxham
18:34 10 May 19
Jared & Jenny were punctual, thorough and efficient. They cleaned our lounge/diner carpet and two 2 seater sofa's. When searching the internet for this service I found a number of cheaper sites, but the reviews for their service swayed me. When Jared initially came to quote for the job he checked all the materials thoroughly, so that he knew exactly what was required. I am so pleased that we chose J&L Carpet cleaning, they are a charming couple and very good at their job. We are very pleased with the result.
Emma Hesp
Emma Hesp
19:36 29 Mar 19
Just Excellent.I have a very tricky Laura Ashley sofa which marks if you breathe on it!! Ive had it for 3 years and didn’t know what to do or if it could actually be cleaned.. but ultimately it looked a mess.The team were very upfront explaining that due to the type of fabric they may not get a perfect finish but the marks were so bad I had to take a leap of faith. I am so pleased with the sofa and the care they took over ensuring the pile would be raised when it dried showed a real pride in the work they do. Couldn’t recommend them enough.
Joan Fryer-Clark
Joan Fryer-Clark
19:40 27 Mar 19
Dear Jenny and Jared,Thank you so , much for today, we can recommend you both to anyone who needs their furtiture cleaningas we did.This lovely couple were thorough, testing fabric, and using the correct products to do real efficient job,they protected our carpets and wore protective covers on their feet, and were pleasant, polite and so helpful, and worked really hard, nothing was to much trouble for them.We will certainly have them again without hesitation, carpets next !, We wish you all the best in you endeavours, and look forward to seeing you when we are ready.Regards Anita and Joan
Colin Dowse
Colin Dowse
08:34 21 Mar 19
I had carpets in 3 rooms and a 5 seater sofa cleaned yesterday and I recommend JL Carpet Cleaning along with Jared and Jenny wholeheartedly. Colin Dowse, Shrewsbury
Chrissie Long
Chrissie Long
17:36 16 Feb 19
JL Cleaning came to my home today and cleaned my living room carpet and sofa bed.

I would highly recommend their services as they are friendly knowledgable and a professional company who have left me a happy customer and I shall be using their services again in the near future.
Jen Chatwin
Jen Chatwin
10:33 19 Jan 19
We had our living room carpet cleaned, as with 3 young children, it was looking pretty grubby. We were hoping a good clean would freshen the carpet up a but and maybe lighten the few stains, but the results are even better than we expected!

They also arrived on time and were so polite and helpful - just really lovely people. I will definitely use their service again in the future when it's needed.
Geraldine Thurley
Geraldine Thurley
16:28 16 Dec 18
I am so impressed with JL. Jared and Jenny were prompt, friendly and very efficient. They have made my suite look 100 times better, I never thought it could look so nice again. I will definitely use this company again. Highly recommended.
Jacqueline Williams
Jacqueline Williams
14:56 08 Nov 18
Love my mums clean carpets, they look new.

We had contacted a national company but their reviews were enough for my mum to contact J L carpet cleaning.
So so glad she did.

Great people and very helpful and professional

My mum is over the moon.

We will be contacting JL in the near future.

Thank you for making my mum happy.

Jacqueline Williams
The Hairy Hilton Small Dogs Hotel
Telford
Betty Parker
Betty Parker
14:51 08 Nov 18
We were greatly impressed with you both, you made an excellent job and we can't thank you enough.
We wouldn't hesitate in recommend you to our friends and family.

Our carpets look fabulously clean. And we didn't have to move any heavy furniture.

Thank you for all your professional advice.

Mrs Parker
Conroy Drive
Telford
Peter Eades
Peter Eades
08:18 21 Aug 18
Jared and Jenny provided a prompt, efficient, professional and friendly service. A lovely young couple who did a great job of doing a thorough clean of all carpets throughout the house. I would have no hesitation whatsoever in recommending their services.
Ann Martin
Ann Martin
10:35 12 Aug 18
Just had our lounge, stair and landing carpets cleaned by Jared - whole process easy from ringing for a quote and setting up appointment to the work being done. Fluid used was pleasant and you weren’t left with that damp wet carpet smell. Dried very quickly. We would definitely recommend and will use again. Thank you Jared.
Valerie Jump
Valerie Jump
19:21 05 Jul 18
Jared and Jenny arrived promptly and were friendly, efficient and professional. I was very pleased with my carpets and will definitely be using their services again.
Jude Mollart
Jude Mollart
20:08 27 Jun 18
Jared got back immediately with quote. Time was arranged and Jared and Jenny arrived promptly. They were polite and extremely professional and we felt comfortable having them working in our home. Despite the extremely hot weather they worked without stopping until the job was finished. We were really pleased with the completed job- our sofas and chair look brilliantly clean again and smell clean too. We would certainly use Jared and Jenny again and would thoroughly recommend them .
Faith Sloan
Faith Sloan
16:30 26 Jun 18
Highly recommended did a great job at a competitive price and a lovely person.
Bryonie Nortje
Bryonie Nortje
06:28 26 Jun 18
I would definitely recommend JL Carpet Cleaning!! Professional and efficient from start to finish. Our carpets were full of stains from when we moved in, and with 3 dogs and a young child they didn't get any better! Jared explained to me that because our carpets were wool that they might not be able to get all the stains out. But they did! I was very impressed with the friendly and efficient service. Thank you!
Jenny Long
Jenny Long
19:04 08 May 18
Terri Rapson
Terri Rapson
11:02 22 Feb 18
This couple were professional, cheerful and very thorough. My carpets now looking great again. Highly recommended.
Sally Wilkins
Sally Wilkins
16:02 16 Jan 18
This is the second time JL have cleaned the carpets - and as with the first time (2 years ago) I am very pleased with the result - and the more so as the whole process uses eco-friendly products.
Steve Masters
Steve Masters
17:55 15 Dec 17
After 4 years of being trampled on by a muddy and messy dog I thought my carpets were fit for the bin, especially after two previous local carpet cleaning firms failed miserably improving things. After a bit of research I decided to try one last time and chose JL carpet cleaning. All I can say is amazing! The results were truly remarkable, carpets massively improved. A big thanks the Jared and his wife for their professional service. Merry Christmas both!
Helen Rashleigh
Helen Rashleigh
08:18 10 Dec 17
Very highly recommended � turned up, on time on a very cold, icy and snowy morning � and made my carpet look like new �
A � service
Bobbie Grimston
Bobbie Grimston
21:39 05 Dec 17
Absolutely amazing service, very reliable and polite, and would highly recommend
Mo Payne
Mo Payne
14:27 08 Oct 17
Sandra Worrell
Sandra Worrell
17:48 28 Aug 17
JL Carpet Cleaning fitted carpets throughout in my new bungalow. Absolutely delighted, carpets look perfect, completed in no time, great customer service. Highly recommended!
Ricky Singh
Ricky Singh
09:41 21 Jul 17
great professional service, turned up when he said he would. emailed to remind me of the date. no issues in using jared again.....:-)
Kath Dunstan
Kath Dunstan
01:22 28 May 17
Great service very professional lovely couple
Paul Wrighton
Paul Wrighton
07:21 30 Apr 17
We can only say positive things about JL Carpet & Upholstery Cleaning. From the first telephone enquiry, to the costing visit and through to the completion of the job, they were professional, efficient and friendly.
We can't recommend their services highly enough.
Pippa Price
Pippa Price
17:00 29 Apr 17
Really happy with the service. Lovely couple who coped very well with our naughty dogs too! Good explanation of the products (eco friendly). Sofa looks like new!
Matt Connolly
Matt Connolly
20:24 24 Mar 17
Great service, professional, polite and know everything there is about cleaning carpets and furniture. I've used them twice in the last couple of years and can't recommend them enough.
Kathleen Fencott
Kathleen Fencott
15:57 01 Mar 17
great service, good results. no chemicals to inhale will definitely use JL Carpets.again.Many Thanks
Tracy Hall
Tracy Hall
22:48 16 Jan 17
Very professional service Did a fab job on my sofas . But most of all repected, my house. Thank you JL carpet cleaning. I would definitely recommend
Pam J Close
Pam J Close
08:50 23 Nov 16
Great people, great service and great results! Love the fact that they are eco friendly, I really didn't want to be inhaling chemicals. Superb communication throughout from quote to arriving for the job. Will definitely be using JL Carpet Cleaning again and will be recommending them to my friends. Many Thanks!
Cherry Harding
Cherry Harding
08:35 20 Oct 16
Used twice. Great service and professional job. Eco friendly products too. Oh , and friendly people.
Emma Grainger
Emma Grainger
08:32 20 Oct 16
Great service and excellent results ... Thanks Jared! I would highly recommend using JL carpet cleaning
Maureen Davies
Maureen Davies
15:58 17 Oct 16
Absolutely delighted with the service and the end result. Thought I was going to buy a new carpet but what they achieved is nothing short of amazing. I would recommend them to everybody.
Barbara Webb
Barbara Webb
07:58 02 Aug 16
Extremely professional, polite and helpful. Saved a badly stained carpet I was convinced was a write off. Jared even rang me the following day to check that I was happy with the job. Highly recommended.
Mel Latham
Mel Latham
15:29 15 Mar 16
We recently had our office carpets cleaned and JL did a very good and professional job. We are looking to use their services again, this time to have the office chairs cleaned. Very happy with this company.
Jacqueline Harper
Jacqueline Harper
10:49 26 Jan 16
Absolutely fabulous service - didn't think the carpets would recover from everything the last tenants had thrown at new carpets BUT it's all beautifully clean and fresh and the new tenants are delighted. Thank you so much - I will definitely recommend you and use your service again! :)
Kerry O'keeffe
Kerry O'keeffe
19:10 28 Dec 15
Excellent service, very pleased with the the price and results, carpets look new
Pauline MacDonald
Pauline MacDonald
11:41 29 Aug 15
Excellent service! Jared had to cope with grumpy teenager, dog and me giving 'working' from home which meant he had to let himself out! Would definately recommend this business.
Kelly Dolphin
Kelly Dolphin
16:50 02 Aug 15
A very friendly, honest and competetive company. I would recommend to anyone.
Nick Smalley
Nick Smalley
19:17 19 Apr 15
Jared and his other half have been excellent.

We were desperate as landlords moving back in to our very stained and smelly house that used to be our home. Jared managed to fit me in the same day I enquired, which was just before the Easter bank holiday.

The smell and the stains have gone and we are happy to move in again.

Thank you so much

Regards Nick
Tina Fox
Tina Fox
21:05 17 Apr 15
Really happy with my clean stair carpet, all environmentally friendly too, Thank you
James Shepherd
James Shepherd
20:01 11 Feb 15
Great service, great results, trustworthy and very reasonably priced.
Cathy Landau
Cathy Landau
12:56 17 Jul 14
Just had my carpets and stairway cleaned: I am truly amazed how they have come up! All those marks that made the carpets lifeless, and stains from goodness knows what and when have gone too. Fresh smelling, all clean and tidy,and as Jared uses eco-friendly products, I'm doubly pleased ;-) Well done Jared and Ricky!
Alan Watkins
Alan Watkins
19:55 27 May 14
Prompt, Polite Service. Would Highly Recommended to all! The carpet tiles at The Silver Threads Hall have came up excellent, with the lovely eco friendly material used, it great for the child to play on. Thanks!
Sue Crane
Sue Crane
10:16 09 May 14
Great company, highly recommended
Punctual, courteous & very reliable
Carpet looked brilliant, saved me replacing it !

3 Areas for £99.00

JL Carpet Cleaning is offering 3 areas cleaned for just £99. It’s the same great service as normal using eco-friendly products and our latest equipment. * Please check below to make sure this package suits your requirements, if it doesn’t then please don’t hesitate to call us and we’ll do our best to make it work for you.

We ask that rooms to be cleaned are cleared of the furniture that you want us to clean under. We’ll happily move sofas around if needed though.

  • Lounge/diners | Hall & stairs | Stairs & landings are classed as 2 areas
  • Average max room size is 13ft x 12ft or 17sq yds. Don’t worry if your rooms are bigger please call us for an individual price
  • Some carpet types like Axminsters and Wilton carpets require extra processes to clean. These carpet types aren’t included
  • Domestic customers only
  • Local work only and one offer only per customer per visit applies
  • Please mention this offer when calling

Contact us now

15% Off Carpet Cleaning

For people moving out, moving in and needing end of tenancy cleaning, we are offering our best end of tenancy cleaning offer. This deal applies ONLY If your house is unfurnished and completely clear. If so we can offer you upto 15% off our normal prices. Also you’ll receive our same great service and cleaning techniques as well.

Contact us now

Carpet 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the carpet. All carpets are pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some carpets may have spots and stains that need separate attention before the carpet is pre-sprayed. After these have been treated the carpet will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine, this is used to open the carpet pile and works the cleaning solution into the carpet fibres allowing it to work on the deeper down soils and preparing the carpet for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

Solution is jetted into the carpet at over 110degrees C and over 250psi. The wand pass then extracts the solution and soiling and is lifted out by our truck mounted cleaning system* and wastewater is recovered back into our vehicle. This leaves your carpets smelling fresh and free from cleaning solutions. * dependant on access

6. Drying

Our extraction equipment will typically leave your carpets touch dry within a few hours, but as part of the service and for extra convenience, we use our air movers which will help dry the carpets fast if required.

7. Sanitiser applied and time to go

As part of our coronavirus reassurance promise, We’ll apply a European approved sanitiser to your carpets which kills 99.9999% of bacteria and viruses. This is Free of Charge. We’ll then check your happy and say goodbye

Our truck mounted cleaning system benefits

Q: What are the benefits or a truck-mounted cleaning system over a portable machine?

A: There is a huge difference between a portable machine using electric from a typical plug and a petrol-driven engine. We have our own power supply and bring our own filtered water supply to all jobs. It allows for such a variety of benefits. We have listed them below to explain in better detail:

1. Immense Heat

Our truck mount produces immense temperatures of over 230 degrees F, these temperatures kill bacteria, germs and viruses in your soft furnishings and simply not available from the average tap.

2. Vacuum Power

Our truck mount can extract nearly twice as much moisture from soft furnishings compared to the most high spec portables, allowing carpets to dry quicker and a superior result.

3. Rinsing Power

With our own water supply and without the need to use your water and fill buckets. Our truck mount can flush pollutants from you carpets & upholstery deeper and faster with the reassurance it is being fully extracted.

4. Waste Removal

In the unique times we are in, we can reassure you all waste from your soft furnishings is secured into our van mounted waste tank and disposed of off site. We do not tip contaminated waste or soiling down your toilets or around your property. All pollutants are exhausted outside at the machine and not back into your property.

Watch our truck mount in action

Upholstery 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the upholstery. All upholstery is pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some upholstery may have spots and stains that need separate attention before the fabric is pre-sprayed. After these have been treated the fabric will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine or by variety of methods. This is used to work the cleaning solution into the fibres allowing it to work on the deeper down soils and preparing the upholstery for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

The solution and soiling are then lifted by our water extraction machine using the latest in upholstery cleaning tools, the Sapphire Pro. These are designed to clean the fabric without spraying water deep into the cushion, meaning that over wetting is eliminated, and the drying time is a lot faster

6. Sanitiser applied

As part of our coronavirus reassurance promise, We’ll apply a European approved sanitiser to your carpets which kills 99.9999% of bacteria and viruses. This is Free of Charge. (please note sensitive dry clean only fabrics may not be able to be sanitised)

7. Drying and time to say goodbye

Our extraction equipment will typically leave your fabrics touch dry within a few hours, but as part of the service we will speed dry the fabrics before leaving you. We will carry out a final groom (if required) to leave the pile upright, fluffy and looking it’s best. Finally, we’ll check you’re happy.

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Disinfection services for Shropshire

I’m writing this for my lockdown headquarters!

The recent coronavirus outbreak has had a huge impact on our lives and highlighted the need for good sanitising practices for all businesses and the public, something most of us have taken for guaranteed for such a long time.

We have been trained in infection control for well over a year and always offered a niche service but it has always been a service with a niche market until now. The world has gone hygiene crazy rightly or wrongly and demand for disinfection and deep cleaning of offices, schools, homes etc is at an all-time high.

How can we help

JL Carpet Cleaning offers a professional disinfection service for Shropshire and surrounding areas. Our 2 step service involves all touchpoints cleaned and treated 1st for maximum coverage using a specialist disinfectant cleaner. An antimicrobial product is applied via a fogging machine which atomises the product into a fine [...]

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Telford’s Carpet Cleaning Specialists – Why choose us?

With so many companies offering carpet and upholstery cleaning in Telford, Shrewsbury and Shropshire, it can be hard to figure out who to choose. We’ll admit we won’t be the cheapest carpet and upholstery cleaners. We don’t do £20 room offers and upholstery from £10 a seat or different types of cleaning. The costs of running a professional company mean we can’t compete with this type of price and to be honest we don’t want too.

professional commercial cleaning telford and shropshireExpert carpet cleaners in Telford

At JL Carpet cleaning Jenny and myself believe what we offer is simple. You receive a 1st class service from myself and my wife and an unbeatable deep clean every time. With over 18 years in the carpet trade and 10 years as an installer, it allows me a unique view on your carpets and [...]

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Commercial Carpet Cleaning @ David Austin Roses

JL Carpet Cleaning is fully qualified in commercial carpet & upholstery cleaning from the internationally recognised association the IICRC (Institute for Inspection, Cleaning, Restoration Certificate and members of NCCA (National Carpet Cleaners Association) We offer a range of cleaning systems from maintenance, interim cleaning to full extraction cleaning

As Shropshire’s qualified commercial cleaning specialists its always a pleasure to work for other local businesses within our great county.

We were contacted by David Austin to undertake a full deep clean of all their carpeted areas at their headquarters. The flooring was a variety of coverings from 15-year-old carpet tiles to bespoke twist pile carpets. After a full inspection and walkthrough, we offered David Austin a full extraction clean to all areas using our unique truck-mounted cleaning system. The system is installed in our new vehicle and has its own softened water supply and power. All waste from the clean is also collected back [...]

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What it takes to really clean a carpet…..

We get asked a lot why we charge more than other companies. What do we do different to others that makes us stand apart? Well apart from continuously updating our training, offering 5 star service and unbelievable results we follow our 7 point procedure for each clean for every customer. So no matter whether your having a small lounge doing to a large domestic property we treat all customers the same. Maybe this is what stands us apart.

Here’s our 7 point procedure

. Pre-survey to check for fibre identification, fitting, staining and soiling and any other requirements before work is carried out. (upholstery and leather may require further tests in determining suitability for cleaning)

2. Pre-vacuum the carpet with a commercial upright cleaner to remove dry soiling.

3. Treat any stains that need attention, then pre spray the carpet with the appropriate cleaning solution

4. Mechanically agitate the pre spray deep down into the carpet, this breaks [...]

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