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Here’s some frequently asked questions (FAQ)


How do you work out your prices?

For carpet cleaning prices are based on the Sq yds / Sq mt of the rooms you want cleaning and how many steps you have. We have minimum charge of £75 for any one area, but for full houses and jobs with more rooms we offer discounts based on how much needs cleaning. Stain removal also starts from £75 for the 1st hour. For upholstery and leather we have a price range per seat. Rugs we have a price range per Sq mt

Do you have insurance?

We are fully insured with £5 million public liability cover and “items worked upon” insurance for added protection

Are you fully trained?

We are full NCCA members, IICRC members & trading standards accredited. We work to the British standards institute PAS86 standard. We are also one of Shropshire’s only IICRC commercial cleaning technician’s. We also regularly update our training.

How often should i have my soft furnishings cleaned?

Most manufacturers recommend the wet extraction method as the best way to clean your carpets and upholstery, this should be done every 12 months to 18 months. Regular vacuuming with an upright cleaner are recommended for between cleans weekly.

I’ve had other companies quote and its cheaper than yours, why is this?

unfortunately not all cleaning companies are the same, simply we all do things differently. We follow strict procedures for every job and as our reputation matters to us and we do our up most to ensure 100% customer satisfaction. Our prices are based on the workmanship and quality we put into every job and the customer service you receive. We have invested in training, insurances and have some of the most powerful and up to date equipment within Shropshire. There are some companies who don’t bother with any of the above, they are simply as the saying goes “splash and dash” companies. If you have a problem after they’ve ruined your carpets, many wont return back leaving you to pick up the bill. JL carpet cleaning quote only one price (based on the home survey) There are no hidden charges or add on’s.

What about stains?

carpets go through a rough time, so its pretty common to get the odd spot and stain on a carpet. Spots or unknown marks are usually where dirt has been attracted to something stick or residual, these are usually simply to remove. Staining were colour has been added to the carpet can be much harder to remove. Its important to understand that whilst we have removed countless stains before there’s never a guarantee that the stain can be removed. Sometimes removal may cause bleaching of the carpet fibre. We always recommend not using under the sink products on stains as these can “lock in” the stain with permanent effect. Check out our page on DIY stain removal.

My carpet after it was last cleaned become dirty quickly, why?

If you previously had a carpet cleaned, either using hire equipment or using another company and it has become dirty much quicker than expected this is down to residues from cleaning detergents being left in the carpet. The residues from cleaning weren’t rinsed out of the carpet thus attracting dirt. For more information on this check out our page on DIY carpet cleaning.  JL carpet cleaning use free rinsing Eco friendly products, these break the bond between dirt and fibre allowing them to be rinsed away with water, leaving your carpet healthy, fresh and most importantly dirt free

What areas do you cover?

We offer our services to areas covering Telford & Wrekin, Shrewsbury and other surrounding areas in Shropshire.

Quoting over the phone?

Though we appreciate you may need a quote over the phone, for comparison etc. It is very hard for us to give prices over the phone so please don’t be offended. It is sometimes possible to give you an estimate based on your room sizes. We prefer to come and give you a free home survey/quotation. As you’d appreciate all houses are different, some rooms may have heavy soiling, some light. therefore our pricing reflects the work required to clean your carpets to the best of our abilities

If you have any other questions, please don’t hesitate to contact us.

3 Areas for £99.00

JL Carpet Cleaning is offering 3 areas cleaned for just £99. It’s the same great service as normal using eco-friendly products and our latest equipment. * Please check below to make sure this package suits your requirements, if it doesn’t then please don’t hesitate to call us and we’ll do our best to make it work for you.

We ask that rooms to be cleaned are cleared of the furniture that you want us to clean under. We’ll happily move sofas around if needed though.

  • Lounge/diners | Hall & stairs | Stairs & landings are classed as 2 areas
  • Average max room size is 13ft x 12ft or 17sq yds. Don’t worry if your rooms are bigger please call us for an individual price
  • Some carpet types like Axminsters and Wilton carpets require extra processes to clean. These carpet types aren’t included
  • Domestic customers only
  • Local work only and one offer only per customer per visit applies
  • Please mention this offer when calling

Contact us now

15% Off Carpet Cleaning

For people moving out, moving in and needing end of tenancy cleaning, we are offering our best end of tenancy cleaning offer. This deal applies ONLY If your house is unfurnished and completely clear. If so we can offer you upto 15% off our normal prices. Also you’ll receive our same great service and cleaning techniques as well.

Contact us now

Upholstery Cleaning

upholstery & sofa cleaners in Telford, Shrewsbury & Shropshire

Is your upholstery looking tired & grubby?

Get Cleaner, Brighter, healthier Fabrics Today

Upholstery often gets overlooked in terms of cleaning. Upholstery fabrics come into more contact with our bodies than carpets do. They can quickly become dirty from perspiration, grease from hair and hand cosmetics. As upholstery is one of the most expensive items you’ll purchase for your home, we feel It’s also important to make sure you use a professional upholstery cleaning service. JL Carpet cleaning offer experienced upholstery cleaning in Telford, Shrewsbury & Shropshire.

Fabrics require a much more delicate approach to cleaning than carpets. Finding  professional sofa cleaning in Telford, Shrewsbury & Shropshire can be hard over the internet. This is because upholstery cleaning requires different tools, equipment and products than what might be used on carpets. There are also many hidden dangers if cleaning is not undertaken properly and having the right knowledge is vital.

Why choose our sofa cleaning service?

Fabrics require a much more delicate approach to cleaning than carpets. Finding  professional sofa cleaning in Telford, Shrewsbury & Shropshire can be hard over the internet. This is because upholstery cleaning requires different tools, equipment and products than what might be used on carpets. There are also many hidden dangers if cleaning is not undertaken properly and having the right knowledge is vital. With JL Carpet cleaning we are highly experienced in cleaning high-end fabrics, being able to undertake work turned down by many. You’ll be in trustworthy hands with us.

We undertake a full survey of each suite we quote for. We do this to check any issues which may arise from wet cleaning the fabric and to check for any hidden problems. All our cleaning methods use the latest products for superior cleaning. The products and systems we use also leave no chemical residues behind. We merely leave your fabrics clean and fresh. Some fabrics require “dry cleaning”  Don’t worry if you fall into this bracket. Whilst more complex than a standard clean, we have the right products to be able to carry out this specialist service.

JL carpetcleaning van
5 stars

One of the most 5 star reviewed cleaning companies in Shropshire!

We don’t use fake testimonials or made up reviews. These below are purely our customer’s thoughts on what we did for them. Click away and take a look….

What to expect from JL carpet cleaning:

5 Star customer service

Upholstery cleaning covering Telford, Shrewsbury & Shropshire

Upholstery touch dry within 1 – 3 hours

Expect help and knowledge from a passionate family run business

Attention to detail and specialising in high end fabrics

Independent reviews

FREE bottle of spot & stain remover when spending £100 or more for FREE FOR LIFE.

Facebook Reviews
Best Of Telford Reviews
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iicrc certifed logo
Google Reviews

See our results

See some of our videos

5/5  ·  28th April 2019 by of newport
Upholstery cleaning
Amazing service and great attention to detail. We were delighted with the results. We would highly recommend Jared and Jenny. 5 star service. Thank you.
5/5  ·  21st March 2019 by of shrewsbury
Upholstery cleaning
Very efficient and professional service and I recommend both Jared and Jenny without hesitation
5/5  ·  8th March 2019 by of telford, jackfield
Upholstery cleaning
Cleaned two badly soiled armchairs. Professionally accomplished and made to look like new. No mess and reasonable price charged. Will be using them again next year.
5/5  ·  18th January 2019 by of shrewsbury
Upholstery cleaning
Excellent, professional service carried out by very polite, friendly people. Even a stubborn stain on the sofa is now hardly noticeable due to the care and attention it received.
5/5  ·  9th January 2019 by of Telford, Apley
Upholstery cleaning
Today Jared came and cleaned our carpets and upholstery and he did an amazing job and was very professional . I would highly recommend J.L.Carpet Cleaning as I can guarantee you will not be disappointed.
5/5  ·  20th November 2018 by of newport
Upholstery cleaning
A very satisfactory job completed by very professional and experienced people. Would recommend them to my friends,etc without any hesitation. Pleased with the results of their work and their friendly approach to our problems.
5/5  ·  22nd October 2018 by of telford, madeley
Upholstery cleaning
Jared and Jenny arrived promptly this morning. I was very impressed with the professional and efficient way they got on with their work. When they had finished, my two settees looked brand new, could not be happier. Will certainly recommend them to my friends
5/5  ·  10th October 2018 by of much wenlock
Upholstery cleaning
Faultless service! From the initial phone call to Jared’s departure everything was just perfect.
5/5  ·  22nd September 2018 by of Ellerdine
Upholstery cleaning
J.L Carpet Cleaning were fantastic ...they cleaned what we thought were totally ruined carpets and turned them into almost new ....we are so impressed and soo pleased with the outcome. The sofas too were tricky but look so great's lovely to know everything is clean!! Thanks will recommend to everyone
5/5  ·  8th August 2018 by of Whitchurch
Upholstery cleaning
Very professional and capable delighted with the result
5/5  ·  5th July 2018 by of telford
Upholstery cleaning
Jared and Jenny cleaned my mums suite this morning. They arrived on time and set to work straight away. Their work was faultless and the suite looked like new. We will definitely use them again and sing their praises to all that will listen. Fabulous job done by lovely friendly people.
5/5  ·  2nd July 2018 by of telford
Upholstery cleaning
Efficient and friendly the chairs that they cleaned came as good as new and we will certainly use JLCarpet Cleaning again for our carpets also.
5/5  ·  27th June 2018 by of Shrewsbury
Upholstery cleaning
Jared and Jenny cleaned our suite for us this morning. They arrived spot on time and we immediately felt at ease with them. They worked so hard even though we were in the middle of a heatwave. Their work was faultless and we felt comfortable with them in our home and confident in their work. We were especially impressed because the products they use are all natural products. We will definitely call them when we need work doing in the future.
5/5  ·  24th April 2018 by
Upholstery cleaning
A job well done,very proffesional.
5/5  ·  10th April 2018 by
Upholstery cleaning
Jared was incredibly polite, informative and intent on getting the best possible results, which he did most brilliantly. I would highly recommend Jared to anyone
5/5  ·  4th April 2018 by
Upholstery cleaning
Jared cleaned our sofa and chairs - we are very pleased with the result and would not hesitate to recommend his services.
5/5  ·  28th February 2018 by
Upholstery cleaning
A polite, efficient and effective cleaning service done on our sofas that we bought as in 'perfect condition' on e bay but came with many stubborn marks and a particularly difficult crushed velvet fabric to clean. The choice of methods to clean these were restricted to a dry cleaning fluid and a lot of manual work involved in brushing up the pile and removing the dirt. The results are excellent. We are very pleased with the service provided and would use again. Thank you for your hard work and achieving such pleasing results.
5/5  ·  8th February 2018 by of telford
Upholstery cleaning
Exceptionally happy with the cleaning of our stairs and the rescuing of our beloved new ottoman which we’d carelessly thought we’d destroyed with a tough stain. Couldn’t be happier.
5/5  ·  13th November 2017 by of telford, oakengates
Upholstery cleaning
Very polite and helpful service. The carpets and upholstery came up a treat. Thank you.
5/5  ·  27th October 2017 by of Shrewsbury
Upholstery cleaning
When Jared first came to my house after my enquiry, to first check the material on the suite, he was very professional and polite and gave immediate confidence that he would take care of your home. On the day agreed to clean the carpets and clean the upholstery (3 piece suite); Jared arrived on time, put protective blankets in the hallway (and on his feet), carried on with the work after a quick brief on how to proceed (either carpet first or suite) and just got on with the job as his first attendance had suggested with professionalism and care. The equipment Jared uses are just perfect for the work at hand (look expensive and purposeful) Jared was thorough and did not stop for the best part of the day and only when he was offered a drink did he accept a cold drink (he needed it). When he had finished he explained what he had done and after inviting me to inspect his work, it was clear he was proud of his work (another good sign if more was needed). He left, cleaning up behind him and I was glad I choose this person/company to clean my carpets and upholstery. Thank you Jared, great job and I wish you continued success. David.
5/5  ·  13th September 2017 by of Telford, Dothill
Upholstery cleaning
Prompt and efficient service. Professional/knowledgeable advice also given for upkeep and ongoing care. This was our first time to have settee and chairs cleaned and we are well pleased with the result. We would certainly recommend this cleaning service and will be using them in future.
5/5  ·  30th August 2017 by of Telford, Madeley
Upholstery cleaning
Did an absolutely superb job on cleaning my settee which had not been done for years. It looks like new. Am absolutely delighted and have no hesitation in recommending this companies services. Thank you
5/5  ·  31st July 2017 by of telford, shropshire
Upholstery cleaning
The service I received was exceptional, right from the start. Very polite and professional all the way through. Excellent service.
5/5  ·  18th July 2017 by of Shifnal, Shropshire
Upholstery cleaning
Jared came out to survey our corner suite to start with and gave us the quote. The day of cleaning arrived. Jared and his partner were very efficient, thorough and tidy. Our furniture looks as though we have just bought it and it is nearly 5 years old. Excellent service and will definately use them again. Very trustworthy. 10/10
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