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Here are some frequently asked questions (FAQ)

How do you work out your prices?

For carpet cleaning, prices are based on the size of the areas you want cleaned and how many steps you have. We have a minimum charge of £105 for the first area. The minimum price per area is £35, with discounts available for larger properties. Stain removal starts from £120 for the first hour. Upholstery and leather cleaning start from £50 per seat. Rugs are priced per square metre with a minimum charge of £150. (Prices as of 2025.)

We’re happy to provide a free estimate over the phone or via WhatsApp if you can give rough measurements. Otherwise, we can arrange a home visit to pre-inspect and measure the property.

Do you have insurance?

Yes. We are fully insured with £5 million public liability cover, along with “items worked upon” insurance for added protection.

What makes your service different from others?

We are fully advanced NCCA members, IICRC members and Trading Standards accredited. We work to the British Standards Institute PAS86 standard. We’re also one of Shropshire’s only IICRC commercial cleaning technicians. We regularly update our training and even provide training to new and experienced cleaners — so you’re always in safe hands.

We’ve been cleaning carpets in Telford and Shropshire for over 20 years. Jared is also a trained carpet installer and carpet inspector. We use a powerful truck-mounted system with our own onboard water supply and off-site waste disposal — never down your toilet.

Our biggest strength is our customer service. Many clients have stayed with us for nearly 20 years because we offer a personal, old-fashioned level of service rarely seen these days.

How often should I have my soft furnishings cleaned?

Most manufacturers recommend professional wet extraction every 12–18 months. Regular vacuuming with an upright cleaner is recommended weekly. We can offer tailored advice based on your soft furnishings and carpet types.

I’ve had cheaper quotes. Why are your prices higher?

Not all cleaning companies work to the same standards. We follow strict procedures, invest heavily in training, insurance and equipment, and we prioritise customer service and long-term results. Some companies use low-cost equipment or skip essential steps (“splash and dash”), which often leads to damage or rapid re-soiling.

Our quotes are transparent and based on a proper pre-inspection. There are no hidden charges, no add-ons, and no upselling. Check our reviews — they reflect the quality and care we put into every job.

Can you remove tough stains like red wine or pet urine?

Carpets take a beating, so it’s normal for them to get spots and stains. Many spots are easy to remove; true stains (where colour has been added to the fibre) are more complex. While we’ve removed countless stains, no company can guarantee every stain will come out. Using supermarket stain removers can often set stains permanently — we advise against them.

Urine and odour issues usually require sub-surface treatment. We specialise in odour removal; please see our odour removal page for full details.

How long do carpets take to dry after cleaning?

Most carpets are touch-dry within 2–4 hours. Our truck-mounted system extracts more moisture than DIY or portable machines, helping carpets dry faster. We also use speed-drying equipment where needed, so most carpets and upholstery are usable the same day.

My carpet became dirty quickly after a previous clean. Why?

This is usually caused by detergent residue being left behind during cleaning. Residues attract dirt, causing rapid re-soiling. We use free-rinsing, eco-friendly products that break the bond between dirt and fibres, allowing them to rinse cleanly away.

Are your products safe for children and pets?

Absolutely. Our products are safe, non-toxic and WoolSafe approved — safe for children, pets and allergy sufferers. If you have a specific sensitivity, just let us know, and we’ll choose the right products for you.

Do you cover all of Telford and the surrounding areas?

We cover Telford & Wrekin, Shrewsbury and a wide range of surrounding areas throughout Shropshire. Some locations outside our main radius may incur a small travel charge.

Can you quote over the phone?

We can sometimes give an estimate based on your room sizes. However, for accuracy and fairness, we prefer a free home survey. Every property is different, and factors like soiling levels and fibre types affect the final price. A home visit ensures you get an accurate quote with no surprises.

If you have any other questions, please don’t hesitate to contact us.

Carpet 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the carpet. All carpets are pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some carpets may have spots and stains that need separate attention before the carpet is pre-sprayed. After these have been treated the carpet will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine, this is used to open the carpet pile and works the cleaning solution into the carpet fibres allowing it to work on the deeper down soils and preparing the carpet for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

Solution is jetted into the carpet at over 110degrees C and over 250psi. The wand pass then extracts the solution and soiling and is lifted out by our truck mounted cleaning system* and wastewater is recovered back into our vehicle. This leaves your carpets smelling fresh and free from cleaning solutions. * dependant on access

6. Drying

Our extraction equipment will typically leave your carpets touch dry within a few hours, but as part of the service and for extra convenience, we use our air movers which will help dry the carpets fast if required.

7. Final groom and run through

Carpets are groomed if required and then we’ll run through the finishing details and ask you to check your happy and then its time to say goodbye

Our truck mounted cleaning system benefits

Q: What are the benefits or a truck-mounted cleaning system over a portable machine?

A: There is a huge difference between a portable machine using electric from a typical plug and a petrol-driven engine. We have our own power supply and bring our own filtered water supply to all jobs. It allows for such a variety of benefits. We have listed them below to explain in better detail:

1. Immense Heat

Our truck mount produces immense temperatures of over 230 degrees F. These temperatures kill bacteria, germs, and viruses in your soft furnishings and are simply not available from the average tap.

2. Vacuum Power

Our truck mount can extract nearly twice as much moisture from soft furnishings compared to most high-spec portables. This allows carpets to dry quicker and leave a superior result.

3. Rinsing Power

We have our own water supply on board, so there’s no need to use your water and fill buckets. Our truck mount can flush pollutants from your carpets & upholstery deeper and faster with the reassurance it is being fully extracted.

4. Waste Removal

In the unique times we are in, we can reassure you all waste from your soft furnishings is secured into our van mounted waste tank and disposed of off site. We do not tip contaminated waste or soiling down your toilets or around your property. All pollutants are exhausted outside at the machine and not back into your property.

Watch our truck mount in action

Upholstery 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the upholstery. All upholstery is pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some upholstery may have spots and stains that need separate attention before the fabric is pre-sprayed. After these have been treated the fabric will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine or by variety of methods. This is used to work the cleaning solution into the fibres allowing it to work on the deeper down soils and preparing the upholstery for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

The solution and soiling are then lifted by our water extraction machine using the latest in upholstery cleaning tools, the Sapphire Pro. These are designed to clean the fabric without spraying water deep into the cushion, meaning that over wetting is eliminated, and the drying time is a lot faster

6. Drying

Our extraction equipment will typically leave your fabrics touch dry within a few hours, but as part of the service we will speed dry the fabrics as much as possible prior to leaving.

7. Final groom and run through

The upholstery is groomed if required and then we’ll run through the finishing details and ask you to check your happy and then its time to say goodbye

Carpet Cleaners in Shrewsbury — JL Carpet Cleaning

BOOK your truckmount clean today

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Truck-mounted carpet cleaning system inside JL van on a Shrewsbury driveway

Carpet cleaners in Shrewsbury and Shropshire. The trusted experts

Professional truck-mounted carpet, rug and upholstery cleaning for Shrewsbury and surrounding villages

We combine WoolSafe accreditation, NCCA approval and decades of hands-on carpet trade experience to deliver deeper cleaning, safer results and faster drying. As a small husband-and-wife team, we focus on honest advice, proper methods and long-term care for your carpets, rugs, upholstery and leather

In addition to serving customers across Shrewsbury, we also provide professional training to other carpet cleaners across the UK and are approved by the National Carpet Cleaners Association. You can read more about this here. This level of involvement places us amongst the most technically trained and knowledgeable operator-owners in the industry, including being Shropshire’s premier WoolSafe Service Provider.

We pride ourselves on offering expert carpet cleaning in Shrewsbury, where each customer receives our unbeatable 5-star treatment and top-notch aftercare. Our mission is to help customers avoid poorly trained or uninsured operators by providing a professional, fully accredited service from beginning to end. We also offer a range of niche services including upholstery cleaning and leather cleaning and finally odour removal

All of this is wrapped up with our latest truck-mounted cleaning system. This simply produces the deepest most thorough clean possible, but what’s our truck mount cleaning system all about? find out below:

Premier customer service from a trusted expert

JL Carpet Cleaning is now one of the most independently reviewed Shrewsbury carpet cleaning companies. Furthermore, we produce amazing results which many think unbelievable. Returning your carpets to like new again, leaving your carpets hygienically steam cleaned and fresh and making you proud of your home once again.

We have one of the most powerful truck-mounted carpet cleaning systems in Shropshire providing our own power and water supply and with cleaning temperatures at over 120 degrees C, killing bacteria and germs. This surpasses any portable machines typically used by other cleaning companies. This offers superior carpet cleaning and outstanding performance. Hot water extraction (or steam cleaning) is our preferred method of carpet cleaning all wrapped up with our 5* customer service and aftercare. You’ll only deal with either myself or my wife, Jenny.

This method gives the best overall result and is recognized by the carpet cleaning industry and carpet manufacturers as the highest standard of carpet cleaning. We also clean to British Standard PAS86:2008. As part of our service, you’ll receive a 7-point extensive clean and this is how all carpets should be cleaned. Take a look below to learn more….

Professional air movers drying a wool carpet after cleaning
5 stars

One of the most 5 star reviewed cleaning companies in Shropshire!

We don’t use fake testimonials or made up reviews. These below are purely our customer’s thoughts on what we did for them. Click away and take a look….

What Have We Been Upto?

Why Choose JL Carpet Cleaning

5 star premium service from Jared & Jenny. From beginning to end and beyond

Carpets dry within 1-3 hours with our speed driers. All part of the service

Shropshire’s only Woolsafe approved service provider

We run our own training courses teaching new & experienced cleaners UK wide

Expert help & knowledge from a fully trained installer & certified professional inspector

Amazing results with our steam cleaning truckmounted system

Full Trained & Insured. Husband & Wife team

Professional Local business covering Shrewsbury and surrounding areas & Shropshire

Woolsafe service provider, NCCA advanced member, IICRC certified firm, Trading standards approved

Woolsafe service provider logo
NCCA advanced member logo
iicrc certifed logo

Other Services

soft furnishings

Upholstery & leather cleaning

Upholstery or leather sofas looking grubby as well? Why not speak to us about having your soft furnishings cleaned by one of the UK’s fine fabrics specialists. We offer a full upholstery cleaning service.  We also offer an experienced leather cleaning and leather restoration service as well.

woolsafe

Woolsafe service provider

Do you have expensive wool carpets and are searching for local professional Shrewsbury carpet cleaners to take care of your investment? We are Shropshire’s most reviewed and active wool safe service provider offering our industry-beating experience to clients in Shropshire. Cleaning wool requires more skill and knowledge than most cleaners offer so to be a wool safe provider shows our dedication and passion for cleaning. Find our listing HERE.

pet odour removal

Odour Removal and Disinfection

For certain stains such as pet or human odours caused by urine, faeces, vomit and tobacco, we have specialist training, tooling and techniques for the job. We offer a full and discreet service including carpet uplifting and underlay replacement and removal. READ MORE >>>>>>

carpet protection

Carpet Protection 

Carpets and soft furnishings go through a tough time. Why not add our carpet protector to your booking. Our protector contains a water-based solution of fluoro-chemical nano-particles which cures in the air to form water and oil repellent barrier on porous surfaces. This helps prevent accidental spills from becoming permanent and gives yo extra time to blot spills up before damage occurs. Ask us at the time of booking about our carpet protector.

end of tenancy cleaning link

End Of Tenancy Cleaning

Moving out? or tenancy ending? We offer a professional end-of-tenancy cleaning service. Offering truck-mounted steam carpet cleaning and special discounts for empty properties. Full invoice provided. Don’t risk losing your deposit through shoddy cleaning and call in the professionals.

carpet inspector logo

Independent Carpet Inspections

JL Carpet Cleaning are accredited and trained in professional Carpet Inspections by industry leaders Woolsafe. We offer truly independent, on‑site assessments for homeowners and businesses across Shropshire. Whether you’re dealing with fitting issues, cleaning faults or manufacturing defects, our inspection reports are objective, thorough and compliant with industry standards and foremost, independent. Learn more here >>>>

Our Latest Reviews:

5/5  ·  3rd April 2026 by of shrewsbury
Carpet cleaning
I had my carpets cleaned by Jared and Jenny, what a team. I am so pleased with the results. They were so efficient and professional. They were so friendly and helpful too. They helped me get some furniture that had been delivered (earlier than I expected) out of its boxes so that it wouldn’t sit on the newly cleaned carpets but up on its legs which they then protected. I will be recommending them to all my family and friends and would definitely use their services again. Thank you so much.
5/5  ·  12th February 2026 by of Telford
Upholstery cleaning
Efficient, prompt and thorough.
5/5  ·  26th January 2026 by of shrewsbury
Carpet cleaning
This is the second time we have used this company. We’ve just moved house and the carpets were filthy with a lot of stains. There was no way I thought we could get them clean and was all for ripping them out. But then I remembered Jared and what he’d done at our previous property. He turned up on time and took time to listen to some of our concerns about the carpet. When he finished we couldn’t believe what he’d done. The stains had gone! It was as if we’d had new carpets laid. And Jared is just such a nice man with great customer service. Would definitely recommend.
5/5  ·  19th January 2026 by of shrewsbury
Carpet cleaning
We are delighted with the results following our clean today. Booking the job was simple and convenient with an early date to get the work done. Jared arrived when he said he would and did a great job removing stubborn stains that had been there for a long time. I would definitely recommend him and use him again in the future.
5/5  ·  14th December 2025 by of telford
Carpet cleaning
So very happy with the outcome of our recent carpet clean, our cream carpets look good as new, the service was friendly and professional. We have already recomended this company yo others. Will deffinitly use again. Thank you
5/5  ·  4th December 2025 by of wellington
Carpet cleaning
Excellent service, prompt and efficient, carpet looks beautiful, highly recommend will definitely continue using this company
5/5  ·  2nd December 2025 by of wellington
Upholstery cleaning
We are very happy with the final result. It has given our sofa and chairs a new lease of life. The job was done promptly and very efficiently. Excellent service will definitely recommend this cleaning company to my friends. Excellent service.
5/5  ·  28th November 2025 by of Telford
Carpet cleaning
Wow!!! I am so impressed with the service I received. Customer service was very good and my rug looks absolutely amazing. THANK YOU ALL.
5/5  ·  23rd November 2025 by of High Ercall
Carpets
A professional service from initial contact to completion of work. Couldn't believe how clean the carpets were after work was completed. All marks were removed. Jared was a true professional in all aspects of his work and would highly recommend jlcarpetcleaning.
5/5  ·  19th November 2025 by of newport
Commercial cleaning
Fantastic experience with this carpet cleaning company. Jared and Jenny were efficient, speedy, and incredibly professional. They got the job done quickly without cutting any corners, and our carpets are looking great—fresh, clean, and like new again. Highly recommend their service!
5/5  ·  10th November 2025 by of shrewsbury
Upholstery cleaning
Excellent job I am very happy with the outcomes, quite dirty suite has returned to new Jarred and Jenny were very professional and I will be engaging them again for carpets and suite cleaning when required. The process was quick and usable after starting the job only 2 hours earlier Will recommend to our friends Thank you both
5/5  ·  2nd November 2025 by of bridgnorth
Carpet cleaning
Excellent service by Jared, who went out of the way to get my late father’s house looking spik and span in time for his funeral.
5/5  ·  16th October 2025 by of Telford
Carpet cleaning
Jared of JL Carpet Cleaning was very helpful, worked both quickly and effectively with good attention to detail. We will certainly use his services again.
5/5  ·  13th August 2025 by of Telford
Upholstery cleaning
Excellent service, chairs were cleaned and have come up like new. Nice friendly people. Would highly recommend.
5/5  ·  9th May 2025 by of telford
Carpet cleaning
Extremely professional and thorough service. I chose JLcarpetcleaning after reviewing multiple other services available in Shropshire and avoided anything stating ‘cheap carpet cleaning’ , I didn’t want the carpet cleaned as cheap as possible, I wanted it cleaned throughly and hygienically. I’m so pleased with the entire process and the end result, Jared and Jenny’s knowledge and experience really shows. Will definitely be asking for an annual clean (+ any unfortunate mishaps with children and pets!) Thank you both.
5/5  ·  8th April 2025 by of shrewsbury
Carpet cleaning
Fantastic job. Can really tell the difference and the stains have disappeared. Efficient, professional, would highly recommend.
5/5  ·  4th April 2025 by of telford
Carpets
JL cleaning were amazing professionals that were extremely knowledgeable and also kept me informed through out the process. My carpets looks and feels brand new following the clean. I’m amazed by the difference!
5/5  ·  10th January 2025 by of telford
Carpet cleaning
Excellent results from the carpet cleaning by JL carpet cleaning - will recommend their service to all friends 👍
5/5  ·  9th December 2024 by of telford
Carpet cleaning
Jared and Jenny carried out a quote, then Jared completed the carpet clean. They were both, polite, prompt and efficient. The carpet was carried out in an expert way. Jared was very professional and shared clear instructions on pre and after care. Would definitely recommend this service.
5/5  ·  2nd December 2024 by of newport
Carpet cleaning
Perfect , very pleased with the results. Very efficient and professional
5/5  ·  20th August 2024 by of Priorslee
Carpet cleaning
very pleased highly recommended
5/5  ·  17th August 2024 by of wellington
Upholstery cleaning
I was absolutely delighted with my carpet which looked like new, and I could not believe the difference in the old upholstered chair.Many thanks jared.
5/5  ·  24th July 2024 by of shifnal
Upholstery cleaning
Jared & Jenny were professional, knowledgeable, courteous & did a superb job. Very pleased with the results. I’ll highly recommend them.
5/5  ·  19th June 2024 by of wellington
Carpet cleaning
Wool carpets cleaned in 3 rooms. Very pleased with result especially as never cleaned before. Living room carpet had one particularly bad stain which had resisted all previous efforts to treat it. When I contacted Jared initially he offered to come out and look at it without obligation. Advised me probably not possible to remove all trace due to bleaching effect of a previous treatment but after his treatment stain is now barely noticeable, saving me the cost of a new carpet.
5/5  ·  4th June 2024 by of Newport
Upholstery cleaning
Jared and Jenny worked tirelessly to bring back to as new condition all the carpets and upholstery in this large country house. Highly recommended.
5/5  ·  3rd June 2024 by of telford
Carpet cleaning
lovely people did a great job! well worth the money.
5/5  ·  19th April 2024 by of telford
Carpet cleaning
All carpets cleaed in house, very professional,friendly and courteous, fully explained what was happening, more than happy with the results i. We would highly recommended them.
5/5  ·  12th April 2024 by of telford
Carpet cleaning
Jared and Jenny did a fantastic job. They are extremely professional, thorough, efficient and nice to work with. We were given a good indication of what we could expect from carpets that hadn't been cleaned in years and detailed instructions on how to keep them looking their best. They also supply you with cleaner and instructions for subsequent misshaps. We will definitely have them back again!
5/5  ·  7th April 2024 by of telford
Carpet cleaning
Fantastic service, Jared was really helpful and informative of the process. The carpets have come up brilliantly! Well worth the money, 100% recommended.
5/5  ·  22nd March 2024 by of telford
Upholstery cleaning
Arrived promptly at the agreed time and immediately got to work on the task ahead. Very efficient with no fuss and all aspects of the activities that they would carry out were fully explained. Did a fantastic job and gave my sofa's a new lease of life . Meticulous and attention to detail was impressive. Left the entire area in a cleaner condition than when they arrived including hoovering any place they had walked and re hanging pictures. Very happy to recommend them and will certainly be using them again in the future for all cleaning jobs. Delighted with results , thank you so much.
5/5  ·  20th March 2024 by of telford
Carpet cleaning
Excellent service. Carpets look as new
5/5  ·  18th March 2024 by of church preen
Upholstery cleaning
Jared and Jenny run a very professional cleaning service. Clear explanation of the works, excellent communication and a truly wonderful and very efficient job. I would highly recommend them for any cleaning services.
5/5  ·  28th February 2024 by of telford
Upholstery cleaning
Very satisfied with the service. Arrived on time, explained what the process was and completed the job in just over 2 hours. Three piece suite looks like new as does the stair carpet, the only one we have. Would thoroughly recommend this very professional company.
5/5  ·  8th February 2024 by of shrewsbury
Carpet cleaning
Brillant service, thank you !!
5/5  ·  17th January 2024 by of shrewsbury, Nesscliffe
Carpet cleaning
We had our lounge carpet cleaned and a stain removed from our stair runner. Great service from the start, good communication and easy to book in. Jared did an amazing job on both and they look good as new. Jared is very knowledgeable and professional. We would 100% recommend and use JL carpet cleaning again in the future.
5/5  ·  7th December 2023 by of newport
Carpet cleaning
I highly recommend this couple. The carpets came up like new. Will definitely be using them again.
5/5  ·  7th December 2023 by of owestery
Carpet cleaning
Jared and Jenny are professional, friendly and courteous. They arrived promptly and finished the job in a timely manner. I’ll definitely be using them again.
5/5  ·  8th November 2023 by of wellington
Carpet cleaning
I am delighted! I had some repair work to rising damp carried out and the carpet was in quite a dire state, with both plaster dust and dirt from behind the skirting boards. Jared was brilliant, from the first phone call to the end result. I did wonder if the carpet could be saved and it looks good as new! Professional, punctual, respectful. I highly recommend. Thank you Jared. The only down side is that I don't want to walk on it now .
5/5  ·  13th October 2023 by of telford
Upholstery cleaning
Stunning result for carpet & suite (wife very, very happy!), will never use any other device. Jared was very knowledgeable and very informative. Will not have to buy carpet or suite for some time! Thank you
5/5  ·  11th October 2023 by of shrewsbury
Carpet cleaning
Jared was very professional and both kind and helpful. He was early for our job so we weren't quite ready for him. He moved all the furniture we hadn't been able to do and replaced everything on completion. As we're both elderly, this was much appreciated. Delighted too with the result of the cleaning process. Would have no hesitation in recommending him.
5/5  ·  10th October 2023 by of telford
Carpet cleaning
Great work by Jared right from initial contact till the last, very professional job and would recommend to anyone.
5/5  ·  28th September 2023 by of telford
Upholstery cleaning
Thankyou for bringing my sofas back to how they started, more than happy with the outcome.I will definitely recommend you to friends very professional and thorough !!
5/5  ·  12th August 2023 by of shrewsbury
Carpet cleaning
Jared does a fantastic job of cleaning carpets and has magically removed stains which we thought were permanent. He is professional, very knowledgeable, organised and personable. We would thoroughly recommend him.
5/5  ·  22nd July 2023 by of Wellington
Carpet cleaning
Jared and Jenny did a fantastic job of cleaning our carpets. Explained everything, acted very professionally, took extreme care when moving their equipment in and out taking protection measures to ensure no damage. Well worth the money in my book and would highly recommend their service.
5/5  ·  21st July 2023 by of shifnal
Carpets
This is my second visit from Jenny and Jared, this time to deep clean our carpets before we move house. Their service is always exceptionally high standard and I am delighted by the standard to which my carpets have been cleaned. Highly recommend.
5/5  ·  6th July 2023 by of Craven Arms
Upholstery cleaning
I'd just like to say how professional the whole experience was. From a quick reply to my initial enquiry and an accurate quotation and date being set, to a very prompt arrival, clear and relevant explanation of the process and any issues that may or may not arise. All ending in an excellent job being done, and a result with which I am very happy with. I cannot recommend highly enough.
5/5  ·  5th July 2023 by of telford
Upholstery cleaning
JL carpet cleaning were very professional and went above and beyond our expectations. We were extremely satisfied with the service and the whole process. I would recommend using them to anyone looking to keep their carpets looking brand new. I will be booking this in every year.
5/5  ·  28th June 2023 by
Carpet cleaning
Jared arrived exactly on time and did a great job with difficult carpets. He was extremely helpful, professional and knowledgeable.
5/5  ·  16th June 2023 by of telford
Carpet cleaning
Excellent service so happy with the results. Jerrad very professional and helpful. Recommend them highly
5/5  ·  9th June 2023 by of telford
Carpet cleaning
We had JL out to clean our lounge and dining room carpet. They have done an amazing job cleaning the carpet, removed some stubborn stains and it smells really fresh. Their service was very professional and we will definitely recommend them and use them again.
5/5  ·  11th May 2023 by of bridgnorth
Upholstery cleaning
Arrived dead on time, Jared carried out excellent job of cleaning our three piece suite, looks as good as new, have no hesitation in recommending them.
5/5  ·  24th April 2023 by of Cross Houses
Carpet cleaning
Turned up on time was very thorough and was respectful as I work from home. Was delighted how my carpets came up all dried by this evening and furniture backly. Cant recommend him enough . Thankyou
5/5  ·  6th April 2023 by of shrewsbury
Carpet cleaning
We cannot praise Jared and Jenny highly enough! They resurrected the carpets in a rental property that had been left in a lamentable state by the previous tenants, saving us a princely sum on replacement. Throughout, they were approachable, knowledgeable, friendly, efficient and prompt, and the job was executed with supreme professionalism. We will be using their services again in the future, without a doubt: the wife has already indicated that she wants them back to clean the carpets in our own home! Thank you both & well done!
5/5  ·  6th April 2023 by of telford, hadley
Commercial cleaning
Very professional & friendly service. The carpet is looking clean, renewed and refreshed. Thoroughly recommend this service.
5/5  ·  24th March 2023 by of telford
Carpet cleaning
Approachable and friendly couple. They explained everything in detail. Jared went above and beyond by making the carpet on 3 steps stable which were not secure. Will definitely be booking to do my suite.
5/5  ·  14th March 2023 by of telford
Carpet cleaning
Excellent ,job done .Friendly efficient , knowledgeable.Will definitely use again and would highly recommend.
5/5  ·  2nd March 2023 by of shrewsbury
Carpet cleaning
Fantastic service.. very easy to book and discuss.. very reasonably priced. Arrived on time.. also had reminders of what to do if we needed to cancel, etc. The cleaning itself was fantastic.. I moved very little furniture out of the way as I found it difficult to lift furniture alone but they took care of that. The carpet now looks so fresh and new! I would 100% book them again.
5/5  ·  22nd February 2023 by of telford, wrockwardine wood
Carpet cleaning
Fantastic service for price charged. Would highly recommend.
5/5  ·  22nd February 2023 by of telford, trench
Carpet cleaning
Jared cleaned our lounge and the dogs room after he’d had a few accidents through illness. Carpet is like new - which is no mean feat when you have a hairy black lab! Will be booking Jared regularly from now on. Fabulous service.
5/5  ·  2nd February 2023 by of bridgnorth
Carpet cleaning
Jared had done a fantastic job cleaning our hall, stairs and landing today. Punctual, friendly and above all professional. All in an hour and a half! Would highly recommend this company.
5/5  ·  18th January 2023 by of shrewsbury
Carpet cleaning
Fabulous service and attention to detail. My very old carpets look almost new. Wished I had used Jared years ago. Highly recommend.
5/5  ·  29th December 2022 by of telford
Carpet cleaning
A brilliant srrvice. Punctual, polite and very efficient. Our carpet was in a poor state and it looked wonderful after the clean
5/5  ·  20th December 2022 by of telford
Carpet cleaning
I can't recommend Jared and Jenny highly enough. From my first contact to the finished job, everything was very professionally done,not to mention they are both very friendly people. Very happy with my clean,fresh smelling carpets and wouldn't hesitate to use their services again.
5/5  ·  20th December 2022 by of telford
Carpet cleaning
Very pleased with service, Jared and Jenny are both extremely friendly and very helpful. They explained the cleaning process throughout. Jared is very knowledgeable about carpets and gave me some great advice on stain problems. My carpet smells lovely, I will definitely use their services again and highly recommend JL carpet cleaning.
5/5  ·  25th October 2022 by of shifnal
Upholstery cleaning
Very professional approach and an excellent result!
5/5  ·  17th October 2022 by of telford
Upholstery cleaning
Jared came today to clean the upholstery on my sofa-bed and I have to say what a great job he did. It now looks clean and refreshed again and the operation that took place was very clean and efficient. Thoroughly recommend this local company for all your cleaning needs within the parameters of the services that they offer. Thank you again Jared. Paul from Doseley.
5/5  ·  14th October 2022 by of telford
Upholstery cleaning
Brilliant job - Jared and Jenny went above and beyond to make sure that our office carpets and chairs were clean and presentable. Everything was done with the minimum of disruption and we were extremely pleased with the end result. We didn't believe that they would be able to get some of the marks out of our carpets, but they did.
5/5  ·  5th October 2022 by of muxton
Carpet cleaning
JL Carpet Cleaning is a very efficient professional company, streets ahead of their rivals. I was extremely pleased with the result - my carpets look like new!
5/5  ·  13th September 2022 by of shrewsbury
Upholstery cleaning
I am delighted with chair and rug which you cleaned today. The whole process was easy to arrange and I am very happy with the results
5/5  ·  26th August 2022 by of telford
Upholstery cleaning
Fantastic service! The carpets and sofas look amazing!! Jared and Jenny are so professional, knowledgeable and lovely. I can't reccomend highly enough. Thank you!
5/5  ·  19th August 2022 by of telford
Carpets
Fantastic service from Jared and Jenny. They came to visit and quote quickly and booked in the clean. I am so delighted with the results. I have cream carpets and living in a building site so lots of dust had settled on the carpets. They look like brand new. I am amazed at the difference. Both Jared and Jenny are lovely friendly people and I highly recommend them and I will be to my family and friends. Thank you! Fantastic results. Also added to a reminder service for every 12 months.
5/5  ·  12th August 2022 by of shawbury
Carpet cleaning
I got in touch and at first spoke to Jenny after we bought a house and the carpet had some very ingrained dirt. Jenny was really helpful and lovely. Jared then gave me a quote promptly after I had sent some details through and booked the clean. When they came I was hopeful they would be able to make the carpet cleaner than it was, but i have to say it is now brilliant! They worked their magic and I can now let my toddler climb the stairs without internally freaking out of the grot that was there before. We were going to replace the carpet but now I don’t think we’ll need to. Thank you so much guys.
5/5  ·  10th August 2022 by of shrewsbury
Upholstery cleaning
Really did an excellent job at short notice. Turned up prompt. Absolutely trustworthy. Better than other quotes and completed in one day when others said it would take 2. So very pleased. Very grateful and I would recommend, Carl and Hanna
5/5  ·  2nd August 2022 by of newport
Carpet cleaning
An excellent, friendly service. Would be my first choice when I next need my carpets cleaned.
5/5  ·  30th June 2022 by of telford
Carpet cleaning
Excellent service.I honestly cannot believe how clean my carpet is. Really does look like new.(Context - cream carpet in the only room in the house with access to the garden & not been cleaned for 4 years.)
5/5  ·  15th June 2022 by of hadley
Carpet cleaning
Very professional from the first point of contact. An excellent job, can highly recommend. Lovely people also!
5/5  ·  27th May 2022 by of tibberton
Carpet cleaning
JL were obviously very experienced and knowledgeable when asked to clean a hall carpet of indeterminate age. They were also very pleasant and helpful and I would be happy to use their services again in the future.
5/5  ·  26th May 2022 by of shifnal
Upholstery cleaning
Excellent professional service. We will definitely use again! Lovely people too!
5/5  ·  18th May 2022 by of dawley
Carpet cleaning
Thank you This is the first time I have had my carpets cleaned and now I will do this every 18 months I thought I would need to buy a new carpet, but that can now wait Thank you for a friendly and professional service
5/5  ·  9th May 2022 by of shrewsbury
Carpet cleaning
Punctual. Well cleaned carpets that look refreshed. Polite and amenable cleaner.
5/5  ·  1st May 2022 by of telford, muxton
Carpet cleaning
Very efficient and prompt service. Friendly staff. Would recommend to a friend..
5/5  ·  1st May 2022 by of broseley
Upholstery cleaning
Jared was totally professional, knowledgeable and experienced in dealing with fabrics and how to treat them. We are delighted with the results of Jared cleaning our sofa and chairs, and that he cleared up after himself so efficiently.
5/5  ·  1st April 2022 by of telford
Upholstery cleaning
Excellent service, we are very pleased with our carpets and suite which Jared cleaned this morning. Very professional and knowledgeable. We will use Jared’s cleaning service again and will recommend him too.
5/5  ·  10th March 2022 by of much wenlock
Carpet cleaning
Great service. On time, friendly, efficient.
5/5  ·  9th March 2022 by of tong
Carpet cleaning
Once again a superb cleaning of carpets .. No hassle .. No soaking wet carpets .. Arrived on time .. Thank you Team JL
5/5  ·  2nd March 2022 by of eaton upon tern
Carpet cleaning
Right from my first point of contact with the company I was impressed. Service and carpet cleaning on another level to anything I’ve ever experienced before. 100% worth investing in the services of JL.
5/5  ·  22nd February 2022 by
Carpet cleaning
Far better results than I thought possible Jared showed attention to detail, removing stains that previous contractor did not and left me with detailed instructions for maintenance going forward. Will use again
5/5  ·  17th February 2022 by of shrewsbury
Carpet cleaning
Brilliant service, efficient and friendly. Very careful with furnishings and the carpet dried very quickly. Thoroughly recommend.
5/5  ·  15th February 2022 by of shrewsbury
Carpet cleaning
Jared was very honest and a real pleasure to deal with. His communication was fantastic from the intial quote to finishing the job. My husband saw the finish and said the carpets were cleaned fantastically despite the age of some carpets. Thank you, Jared
5/5  ·  11th February 2022 by of telford
Carpet cleaning
Fantastic service by Jared who is very knowledgeable and was able to restore my expensive cream wool rug. Will definitely recommend this company and use again if we need it. Thanks again for making my rug look like brand new!! MH
5/5  ·  7th February 2022 by of shrewsbury
Carpet cleaning
Excellent service, very professional would highly recommend 110%. We will use this service again.
5/5  ·  2nd February 2022 by of telford
Carpet cleaning
Friendly, helpful, informative and excellent service given. Very professional and efficient and lovely how we got a Professional Spot Stain Remover as a freebie afterwards. Would definitely recommend and use again.
5/5  ·  13th January 2022 by
Carpet cleaning
Jared worked miracles on my Mums carpets at the bungalow she was leaving. There were a couple of dark stains which I had struggled to remove but he tackled this with his products and equipment. He was very knowledgable about which carpets were wool or synthetic. He took every care in protecting the corners of skirtings and walls where his tubing was going past in order to reach the rooms. The whole experience was excellent. I can wholly recommend this company for amazing results on carpet cleaning. Well done and thank you.
5/5  ·  6th January 2022 by
Upholstery cleaning
Professional service, very pleased and will use again. Highly recommended! Thank J L Carpet Cleaning
5/5  ·  29th November 2021 by of telford
Carpets
Great service my carpets are like brand new. Very professional and prompt service. I will be using again. Thank you again.
5/5  ·  24th November 2021 by of telford
Upholstery cleaning
An excellent job done and in good time. carpets and settees look great and smell so fresh.
5/5  ·  19th November 2021 by of Priorslee
Carpet cleaning
Superb job done on our stairs and landing. Very professional service. Would definitely recommend and use again. Thank you for a super service.
5/5  ·  11th November 2021 by of telford
Carpet cleaning
Great job and very happy with the results. We know where to go next time we have the requirement. Many Thanks
5/5  ·  28th September 2021 by of telford
Carpet cleaning
This was the first time I’ve had a carpet cleaned professionally and it was a really good experience. The service was courteous, considerate and the carpet looks lovely. Many thanks
5/5  ·  17th September 2021 by
Carpet cleaning
Excellent service delivered by Jared and Jenny. Will highly recommend. Thank you
5/5  ·  16th September 2021 by of telford
Upholstery cleaning
Excellent service would recommend
5/5  ·  23rd August 2021 by of telford
Carpet cleaning
FAb! Carpets are all clean and stain free.
5/5  ·  13th August 2021 by
Upholstery cleaning
This is the second time that we have used JLCarpetCleaning to clean out suite. Jared arrived on time and did a wonderful job. He is a very pleasant person to have working in our home. Thanks once again.
5/5  ·  5th July 2021 by of telford
Carpet cleaning
Called out JL Carpet cleaning to repair a botched cleaning job done by another company. Despite several failed attempts to remove a stain by the first company, Jared came out and succeeded in removing it. Excellent professional service, highly recommended.
5/5  ·  28th May 2021 by
Carpet cleaning
Jared did a really great job. On time and offered some good advice as well. Would certainly use again.
5/5  ·  18th May 2021 by of shifnal
Carpet cleaning
Excellent service. Did a fantastic job. Already recommended them. Will do rest of house soon.
5/5  ·  2nd April 2021 by of shifnal
Carpet cleaning
Fantastic service and result from JL Carpet Cleaning. Arrived on time and did an amazing job of cleaning the carpets throughout the house. They look brand new! Thank you, will definitely be recommending you to family and friends.
5/5  ·  26th March 2021 by of Wem
Carpet cleaning
Excellent service and would thoroughly recommend JL carpet cleaning. They give that personal touch and are very knowledgable about the particular cleaning requirements for different types of carpet. Jared was excellent today
5/5  ·  18th February 2021 by of Lilleshall
Upholstery cleaning
Friendly and fast! No nonsense and first class clean of my old sofa - looks and feels like new. Highly recommended and thank you Jared once again.
5/5  ·  28th January 2021 by of shrewsbury
Carpet cleaning
I am happy to recommend JL Carpet Cleaning. The team arrived punctually & worked to an excellent standard. The carpets are light coloured & now look beautifully clean. A very professional service. Thank you.
5/5  ·  24th January 2021 by of telford
Carpet cleaning
This is the second time we have used this Company. Their service is first class, they are knowledgeable and caring, nothing is too much trouble. They arrive on time and treat your home with care. The results of their cleaning are brilliant. We would wholeheartedly recommend to anyone without hesitation. You would not be disappointed as this company goes the extra mile.
5/5  ·  20th January 2021 by of telford
Upholstery cleaning
First class service from beginning to end. The 3 piece suite and stair carpet look like new. A very professional company , I cannot recommend them highly enough, great job!
5/5  ·  20th November 2020 by
Upholstery cleaning
We had our lounge carpet & 3 piece suite cleaned today by Jared, what a fantastic job he did, he worked extremely hard removing some bad stains on the carpet & upholstery, everything looks like new. We would not hesitate in using them again & highly recommended them. Thank you again
5/5  ·  16th November 2020 by of telford, lawley
Carpet cleaning
Simply fantastic results- Removed difficult stains and made them look brand new again! Highly recommended and will definitely use again.
5/5  ·  22nd October 2020 by of telford
Carpet cleaning
Professional Standard of work carried out. Delighted with the result.
5/5  ·  2nd October 2020 by of telford
Upholstery cleaning
Second to none service!! Our carpets and sofas look new. Incredibly professional, friendly and efficient. I will be using and recommending JL Carpet Cleaning for years to come.
5/5  ·  30th September 2020 by of Shifnal
Carpet cleaning
Absolutely superb service. Very professional and friendly, not to mention knowledgeable and reliable. Very happy with the carpet clean. Would definitely use this company again.
5/5  ·  24th September 2020 by of telford
Carpet cleaning
How can you leave a review about carpet cleaning? It was the best experience of a tradesmen visiting and working on my property, so seamless, quick, detailed and thoughtful. My opinion is the best. Thank you so much.
5/5  ·  17th September 2020 by of Broseley
Carpet cleaning
Fantastic., professional top quality service . I didn’t recognise my carpets when they were done , they literally looked like new carpets absolutely gob smacked how good they looked , I would definitely use this company again.
5/5  ·  3rd September 2020 by of Shifnal
Upholstery cleaning
This is the second time of using jlcarpetcleaning to do our corner suite and two seater. I cannot say a bad word about them. They have transformed our suite twice. We strongly recommend them. Lovely family run small business that provide excellent service
5/5  ·  1st September 2020 by of Much Wenlock
Leather cleaning
Such a professional service, nothing was too much trouble. Very pleased with the service we received. My carpet looks amazing and has a new lease of life. Thanks very much
5/5  ·  8th August 2020 by
Carpet cleaning
Excellent service. Used now a couple of times and they have done a fantastic job of cleaning our carpets. Very professional, efficient and reasonably priced. Have recommended them to family and friends.
5/5  ·  8th July 2020 by of telford
Carpet cleaning
Excellent service, fantastic manner nothing was too much trouble. My carpet now looks like the day it was laid and my room smells so fresh. You can tell how good it was my hubby who said he didn’t think the carpet was that dirty said wow on his entry home from work
5/5  ·  15th June 2020 by of Telford
Carpet cleaning
Friendly and efficient service. Will definitely use again and also recommend to others.
5/5  ·  19th May 2020 by of Shrewsbury
Carpet cleaning
Fantastic service fully Covid compliant. We were absolutely genuinely blown away by the results of the deep steam clean of our carpets. They actually look like new and smell really fresh. They were dry in a few hours. They provide their own water and it is all cycled to the machine in their van via hoses. Thoroughly recommend. Thanks for a great courteous and professional service .
5/5  ·  20th March 2020 by of shrewsbury
Upholstery cleaning
Great service! My sofa looks amazing!! As good as new, all the dirt from the dog has gone!! Very friendly and I can’t recommend highly enough!! Will definitely use this company again!
5/5  ·  25th February 2020 by of telford
Carpet cleaning
I thought the work was carried out quickly and efficiently in a friendly manner - i am thrilled with the result
5/5  ·  24th February 2020 by of Priorslee
Carpet cleaning
A superb service, i am delighted with my carpets and all stain free. Jared and Jenny are very professional, friendly, efficient and are very thorough. I highly recommend jlcarpetcleaning. Thank you for a great job.
5/5  ·  13th February 2020 by of Muxton
Carpet cleaning
Excellent job on cleaning my carpets, friendly, professional and quick service. I shall be using this service again
5/5  ·  3rd February 2020 by of TELFORD
Commercial cleaning
Top-notch job, our carpets, had very bad footprints form Butyl on the bottom of an engineers shoes. It was no problem for J.L.Carpets, within minutes the footprints were gone. highly recommended. Colin Bickley
5/5  ·  26th January 2020 by of telford
Carpet cleaning
Fantastic service! Carpets and large rug cleaned and came up beautifully. Fast, efficient & friendly. Would highly recommend and happily use again.
5/5  ·  25th January 2020 by of Ellesmere
Commercial cleaning
All contact has been very efficient and professional, excellent service and a pleasure to have you at our operating centre this morning. Great job and we will certainly be using you again. Many thanks
5/5  ·  24th January 2020 by of bridgnorth
Carpet cleaning
After 2 fluffy wet dogs mudding up my cream carpets, I thought I’d have to get new ones.. after JL carpet cleaning visited my carpets were like new. I am amazed. Brilliant customer service, friendly polite and courteous.
5/5  ·  23rd January 2020 by of Wem
Carpet cleaning
A great job done by by two lovely people.
5/5  ·  15th January 2020 by of Shifnal
Carpet cleaning
Fantastic service. My carpets look as good as new and look completely different from prior to the work. I will definitely be using the company again in the future and I was very happy with the work and professionalism.
5/5  ·  14th January 2020 by of bridgnorth
Upholstery cleaning
Really pleased with the finished result and the level of service
5/5  ·  12th December 2019 by
Upholstery cleaning
This is the second time we have used this Company. Their service is first class, they are knowledgeable and caring, nothing is too much trouble. They arrive on time and treat your home with care. The results of their cleaning are brilliant. We would wholeheartedly recommend to anyone without hesitation. You would not be disappointed.
5/5  ·  29th November 2019 by
Carpets
Fantastic service. Professional, polite, friendly and very attentive. Recommend them wholeheartedly.
5/5  ·  20th November 2019 by of telford
Carpet cleaning
I honestly cannot recommend these guys enough! We recently moved to a new property and the carpets upstairs were looking pretty tired... Jared and Jenny came to give me a quote and assured me that they’d have them brightened up in no time. Carpets are now clean fresh and look a million times better, stains removed and the wool ‘pilling’ completely disappeared 🙂 Thank you both for a fantastic service, I’ll be spreading the word!
5/5  ·  31st October 2019 by of Shrewsbury
Carpet cleaning
Fantastic service . Really good deep clean and very pleasant technicians . It was a pleasure to have them in the house and all in all a very pleasant experience with professionals who really knew their job and were lovely to deal with.
5/5  ·  21st October 2019 by of CRAVEN ARMS
Upholstery cleaning
We had sofas and chairs cleaned in both our own home and in our holiday cottage. Jared and Jenny were very polite, friendly and professional, and their work was of an extremely high standard. We now have spotless furniture! I would have no hesitation in recommending them.
5/5  ·  12th October 2019 by
Carpet cleaning
I can't praise Jared and Jenny enough - from booking to completing the job they have been nothing short of excellent. They are professional, friendly and do a really fantastic j job. Their customer service is excellent too and I highly recommend using them as you won't want anyone else to do your carpets once you have.
5/5  ·  2nd October 2019 by of telford
Upholstery cleaning
A wonderful job! Jared was on time and very professional in his work. He turned a slightly grubby three-piece suite into a clean and vibrant bit of furniture in just 2 hours. Would highly recommend JLCarpetcleaning Co
5/5  ·  1st October 2019 by
Upholstery cleaning
Excellent job on our carpets and suite. As they say they are not the cheapest but they provide amazing customer service and very good value for money. Would thoroughly recommend and we shall certainly use them again.
5/5  ·  24th September 2019 by of bridgnorth
Carpet cleaning
Very professional, kind & helpful. Really pleased with the results. Highly recommended.
5/5  ·  22nd August 2019 by of telford
Carpet cleaning
Amazing result my carpet came up like new, no pet smells, very professional all round service would highly recommend this company.
5/5  ·  14th August 2019 by
Carpet cleaning
As a retired CEO of a substantial organisation it was wonderful to have received tremendous customer service from JLC, both Jared and Jenny are super friendly people and extremely efficient and courteous - in today’s world it was so unbelievably refreshing to find a company that actually does what it says and really wants to please. The carpet cleaning that they undertook was fantastic bringing our carpets up to a really high spec and they were very nearly dry when completed - tremendous. It is always a big risk these days using outside service providers for any job but JLC really are wonderful and deserve to succeed, the system of carpet cleaning that they use is tremendous leaving no mess and is so efficient it is unbelievable. I cannot praise them enough and now that we have found them we will not go anywhere else for carpet cleaning. A massive thank you to both Jared and Jenny. If you are wanting carpets cleaned then take my sincere advice and look no further than JLC - they really are the very best at what they do. Best Regards Keith
5/5  ·  9th August 2019 by of telford
Upholstery cleaning
This is the second year JL have cleaned my mums sofa and chair and we are very pleased with the finished result. Such lovely people and extremely efficient.
5/5  ·  30th July 2019 by of shifnal
Upholstery cleaning
We had our 4 seater sofa cleaned by Jared and Jenny. They are very professional, tidy and thoughtful. There was minimal intrusion. The job was done efficiently and thoroughly and we were extremely pleased with the result. The sofa was dry within a couple of hours too. Would highly recommend
5/5  ·  26th July 2019 by of telford
Carpet cleaning
Jared & Jenny arrived promptly. Offered efficient and outstanding service. Pointed out helpful aftercare tips. Really impressive. Would use them again. Highly recommended. 😊😊😊
5/5  ·  25th July 2019 by of telford
Carpet cleaning
Excellent service prompt and efficient. Old fashioned service with the modern twist
5/5  ·  19th July 2019 by of Shrewsbury
Carpet cleaning
Brilliant. I am so pleased with how my old carpets look after cleaning. They have a new lease of life and look so fresh. What an extremely good team Jarad and Jenny are. They worked quickly and efficiently. Everything was explained and the work was to a very high standard. My carpets are clean and soft and the colours are bright again. Thank you so much. I am so very pleased
5/5  ·  7th July 2019 by of Shrewsbury
Carpet cleaning
Jared and Jenny came to clean a hall, bedroom and lounge carpet, all of which were around 20 years old, made of wool and had a few indeterminate stains from the previous owners. The process involved systematic vacuuming, individual spot stain treatment, cleaning and drying. The carpets were o.k. to walk on by the middle of the afternoon. The result was really impressive and was well worth the money. The two of them worked hard for about 2½ hours before switching on the powerful driers. Now a word of advice: don’t worry if the process leaves areas of carpet which are raised (I did!). Jared assured me that, once the backing had dried out, the ‘pleats’ would pull out naturally (they did!) I have no hesitation in recommending this small business. Tony, Montford Bridge
5/5  ·  4th July 2019 by of telford
Carpet cleaning
A first class service from start to finish. The friendly team were very knowledgeable (which was reassuring), expertly removed some stains and thoroughly cleaned five carpets very efficiently. Their very powerful (self-sufficient) equipment far exceeded my expectations and this combined with the team's expertise led to outstanding results. I highly recommend this great team to anyone that wants outstanding results from a friendly team.
5/5  ·  2nd July 2019 by
Carpet cleaning
Fantastic results on lounge and dining room carpets. Lovely people and great customer service. We will be using them on an annual basis
5/5  ·  5th June 2019 by of Shrewsbury
Carpet cleaning
Jared and Jenny did a fantastic job of cleaning all our bedroom and stairs carpets with great attention to detail and minimum disruption. They are a lovely, friendly and professional couple and I would recommend them to everyone.
5/5  ·  28th April 2019 by of newport
Upholstery cleaning
Amazing service and great attention to detail. We were delighted with the results. We would highly recommend Jared and Jenny. 5 star service. Thank you.
5/5  ·  12th April 2019 by of TELFORD, STIRCHLEY
Carpet cleaning
excellent service, quick efficient and amazing results thank you.
5/5  ·  5th April 2019 by of telford, broesley
Carpet cleaning
Very professional and did a beautiful job on our carpet. Would definitely recommend
5/5  ·  31st March 2019 by of TELFORD, DONNINGTON
Carpet cleaning
Very happy with the service offered. Went out of their way to help. Did very good job. Definitely recommend. Happy to use in the future.
5/5  ·  24th March 2019 by of telford, benthall
Carpet cleaning
Thank you so much to Jared and Jenny for cleaning our lounge carpet. You were very friendly and efficient and did a great job. We will certainly recommend you to friends and family.
5/5  ·  21st March 2019 by of shrewsbury
Upholstery cleaning
Very efficient and professional service and I recommend both Jared and Jenny without hesitation
5/5  ·  8th March 2019 by of telford, jackfield
Upholstery cleaning
Cleaned two badly soiled armchairs. Professionally accomplished and made to look like new. No mess and reasonable price charged. Will be using them again next year.
5/5  ·  28th February 2019 by of bridgnorth, Apley
Carpets
We are absolutely thrilled with how our carpet looks. Horrid marks that we thought could not be removed , have gone, it looks like new. Fabulous. Also we were treated with such politeness and sensitivity being old age pensioners. I just want thank J.L Carpet cleaning for their professional approach to everything they have done. Highly recommended!!!
5/5  ·  3rd February 2019 by of telford, dawley
Carpet cleaning
I was extremely pleased with the overall service and how great my carpets look, a transformation for sure. A friendly and professional service, I would definitely recommend you to friends and family...
5/5  ·  18th January 2019 by of telford, hadley
Carpet cleaning
I had a rug cleaned which was a mixture of fibres, cotton, wool etc, and had coffee, red wine and other stains on it and looked really awful, Jared and Jenny took the rug away for a few days and when it came back it was just like a new one, I couldn't be more pleased and Jared and Jenny are lovely people to deal with, I would definitely recommend their service.
5/5  ·  18th January 2019 by of shrewsbury
Upholstery cleaning
Excellent, professional service carried out by very polite, friendly people. Even a stubborn stain on the sofa is now hardly noticeable due to the care and attention it received.
5/5  ·  9th January 2019 by of Telford, Apley
Upholstery cleaning
Today Jared came and cleaned our carpets and upholstery and he did an amazing job and was very professional . I would highly recommend J.L.Carpet Cleaning as I can guarantee you will not be disappointed.
5/5  ·  20th November 2018 by of newport
Upholstery cleaning
A very satisfactory job completed by very professional and experienced people. Would recommend them to my friends,etc without any hesitation. Pleased with the results of their work and their friendly approach to our problems.
5/5  ·  22nd October 2018 by of telford, madeley
Upholstery cleaning
Jared and Jenny arrived promptly this morning. I was very impressed with the professional and efficient way they got on with their work. When they had finished, my two settees looked brand new, could not be happier. Will certainly recommend them to my friends
5/5  ·  10th October 2018 by of much wenlock
Upholstery cleaning
Faultless service! From the initial phone call to Jared’s departure everything was just perfect.
5/5  ·  10th October 2018 by of telford
Carpet cleaning
Exceptional service, if I could, I would rate them 10, house smells amazing, and carpets look brand new, I will have this service done every year now.
5/5  ·  4th October 2018 by of newport
Carpet cleaning
Thanks Jared I came home to a perfectly clean carpets and it feels like a new home 🙂
5/5  ·  3rd October 2018 by of telford
Carpet cleaning
Excellent efficient friendly service my old stained rug now looks brand new certainly would recommend JLcarpet cleaning
5/5  ·  22nd September 2018 by of Ellerdine
Upholstery cleaning
J.L Carpet Cleaning were fantastic ...they cleaned what we thought were totally ruined carpets and turned them into almost new ....we are so impressed and soo pleased with the outcome. The sofas too were tricky but look so great ....it's lovely to know everything is clean!! Thanks will recommend to everyone
5/5  ·  20th September 2018 by of telford
Carpets
An excellent, first class carpet service carried out by a knowledgeable, friendly and professional young man, I wouldn't hesitate to recommend him to anyone who needs their carpets cleaning to a very high standard.
5/5  ·  21st August 2018 by of Shifnal
Carpet cleaning
Jared and Jenny provided a prompt, efficient, professional and friendly service. A lovely young couple who did a great job of doing a thorough clean of all carpets throughout the house. I would have no hesitation whatsoever in recommending their services.
5/5  ·  12th August 2018 by of newport
Carpet cleaning
Thanks for an excellent job done on our lounge, stairs & landing carpets. Your company give a prompt and reliable service and we have no hesitation in recommending to everyone.
5/5  ·  12th August 2018 by of newport
Carpet cleaning
Thank you Jared and Jenny for your friendly and professional carpet cleaning services. We would have no hesitation in recommending you to our friends and family.
5/5  ·  8th August 2018 by of Whitchurch
Upholstery cleaning
Very professional and capable delighted with the result
5/5  ·  7th August 2018 by of bridgnorth
Carpet cleaning
Thank you for a very prompt and professional service. Carpets now look so much better and thank you for your very friendly service and carpet advice. Would certainly recommend you to others.
5/5  ·  23rd July 2018 by of Shrewsbury
Carpet cleaning
Excellent throughout, very professional but pleasant. Would and have recommended to several people , would definitely use this couple again.
5/5  ·  5th July 2018 by of telford
Upholstery cleaning
Jared and Jenny cleaned my mums suite this morning. They arrived on time and set to work straight away. Their work was faultless and the suite looked like new. We will definitely use them again and sing their praises to all that will listen. Fabulous job done by lovely friendly people.
5/5  ·  5th July 2018 by of Shrewsbury
Carpet cleaning
Jared and Jenny sent me a text and hour before their estimated arrival and came promptly. They were friendly, efficient and got on with the job of cleaning my carpets in an efficient manner. A full and open discussion took place before they hoovered the carpets before starting the process of cleaning them. I was very pleased with the result and the reasonable price that was quoted. After making sure that I was satisfied with the completed work they left leaving my house spick and span! Thank you, I will definitely be using your services again.
5/5  ·  3rd July 2018 by of Wem
Carpet cleaning
JL carpets were excellent friendly professional team amazing job would highly recommend .
5/5  ·  2nd July 2018 by of telford
Upholstery cleaning
Efficient and friendly the chairs that they cleaned came as good as new and we will certainly use JLCarpet Cleaning again for our carpets also.
5/5  ·  27th June 2018 by of Shrewsbury
Upholstery cleaning
Jared and Jenny cleaned our suite for us this morning. They arrived spot on time and we immediately felt at ease with them. They worked so hard even though we were in the middle of a heatwave. Their work was faultless and we felt comfortable with them in our home and confident in their work. We were especially impressed because the products they use are all natural products. We will definitely call them when we need work doing in the future.
5/5  ·  17th June 2018 by
Carpet cleaning
Jared and Jenny arrived promptly, completed within the time they specified. Very pleased with the job they did. Carpets look as new and would have no hesitation in recommending them to anyone. Will definitely use them again.
5/5  ·  12th June 2018 by of shrewsbury
Carpet cleaning
Excellent and professional service, Highly recommended
5/5  ·  5th June 2018 by of Telford
Carpet cleaning
Prompt service. Very friendly and efficient. They did a fabulous job of our hall, stairs and landing carpet after a flood. Would highly recommend them. Thank you.
5/5  ·  18th May 2018 by of telford
Carpet cleaning
Jared and Jenny arrived on time and were very friendly and very professional. They were good enough to send me a text 30 mins before arriving so that I wouldn't have to book a whole day off work and could just set off when they texted me. We had our living room, stairs and bedroom carpets cleaned and the results are fantastic. It took them a lot less time than I thought it would. They are very competitively priced and, even if you do manage to find someone cheaper, I would advise that you still call them for a quote simply on the basis of how good they are and what a brilliant job they did. Sometimes cheaper isn't always better. We will definitely be using them again in the future and recommending them to all of our friends!!
5/5  ·  10th May 2018 by of telford
Carpet cleaning
Great service, fast, reliable and very professional, communication is excellent and carpets are back to their best, I would recommend JL to anyone Many Thanks Lee Davison
5/5  ·  3rd May 2018 by of shrewsbury
Carpet cleaning
Thank you so much Jared and Jenny for doing such a top job of cleaning my carpets. The difference is obvious and the house smells so clean now too. I have had tar in my hallway carpet for 4 years and never thought it would come out but it has totally gone, I am over the moon! You were both so friendly and professional, I will be using you next time and recommending to friends. Thank you.
5/5  ·  24th April 2018 by
Upholstery cleaning
A job well done,very proffesional.
5/5  ·  10th April 2018 by of Shrewbury
Carpet cleaning
Wow! My carpets look and smell amazing thanks to Jared and Jenny. They carried out their work with the upmost professionalism and minimal disruption sill definitely call them back to repair my sofas
5/5  ·  10th April 2018 by
Upholstery cleaning
Jared was incredibly polite, informative and intent on getting the best possible results, which he did most brilliantly. I would highly recommend Jared to anyone
5/5  ·  4th April 2018 by
Upholstery cleaning
Jared cleaned our sofa and chairs - we are very pleased with the result and would not hesitate to recommend his services.
5/5  ·  26th March 2018 by of telford
Carpet cleaning
Excellent service from start to finish. Jared contacted me back promptly and was able to fit us in within a short time. I needed treatment to a red wine stain on a beige wool carpet. After the work was completed we could see no trace of the stain, fantastic job. We would definitely use J.L.Carpet cleaning again.
5/5  ·  17th March 2018 by
Carpets
Excellent service. Well organised, arrived when expected and did a terrific job - carpets look and smell better than they have in years! Very polite and just get on with the job. would definitely use again and recommend.
5/5  ·  12th March 2018 by of telford, wellington
Carpet cleaning
Arrived on time , efficient and polite . Amazed at how clean my carpet is and all marks out. I fully recommend this company and will use again
5/5  ·  28th February 2018 by
Upholstery cleaning
A polite, efficient and effective cleaning service done on our sofas that we bought as in 'perfect condition' on e bay but came with many stubborn marks and a particularly difficult crushed velvet fabric to clean. The choice of methods to clean these were restricted to a dry cleaning fluid and a lot of manual work involved in brushing up the pile and removing the dirt. The results are excellent. We are very pleased with the service provided and would use again. Thank you for your hard work and achieving such pleasing results.
5/5  ·  8th February 2018 by of telford
Upholstery cleaning
Exceptionally happy with the cleaning of our stairs and the rescuing of our beloved new ottoman which we’d carelessly thought we’d destroyed with a tough stain. Couldn’t be happier.
5/5  ·  12th January 2018 by of Bridgnorth
Carpet cleaning
JL provided a prompt, professional service and our carpets now look like new again. A good team to use!
5/5  ·  6th December 2017 by
Carpets
JL took my rugs away and cleaned them recently, and I could scarcely believe the difference they made to them. The colours are so much brighter now and the pile is restored. I couldn't be more delighted with the results. Also, as well as cleaning brilliantly, JL were very efficient and professional, and are lovely, friendly people. I'm intending to ask them to restore my rather worn sofa in the new year, and will definitely be using them to clean my rugs regularly in the future. What a great find!
5/5  ·  29th November 2017 by of Bridgnorth
Carpet cleaning
6 months ago I had my carpets cleaned by J.L. Carpet cleaning and was delighted with the efficient, professional service I received. Therefore I had no hesitation in recommending them to my grandson who has just bought a new house and wanted all the carpets cleaned before moving in. They discovered that there were animal urine stains all over the downstairs carpets, which were only visible under ultra violet light, consequently they had to give the carpets special treatment to deal with the stains and did not increase the price quoted. I would highly recommend this company to anyone.
5/5  ·  23rd November 2017 by
Carpet cleaning
My daughter had been poorly and we needed Jared to come and clean the carpet. He came within 24 hours of my initial call and the carpet looks better than it did before. A very professional service and would definitely recommend and use again should the unfortunate need arise!
5/5  ·  17th November 2017 by of Bridgnorth
Carpets
A brilliant company and brilliant service for 2 people who care about what they do, and respect peoples homes, to do the best job they can. Would recommend them to anyone. Thank you for a good job
5/5  ·  13th November 2017 by of telford, oakengates
Upholstery cleaning
Very polite and helpful service. The carpets and upholstery came up a treat. Thank you.
5/5  ·  8th November 2017 by of telford, wellington
Carpet cleaning
Arrived on time and did a brilliant job on my carpet especially on a bad stain in the lounge. Definately use this Company again.
5/5  ·  6th November 2017 by of telford, hadley
Carpet cleaning
Professional from start to finish. I looked into a few carpet cleaning companies and went by the reviews left from others. Their prices and service was spot on. I recently moved from the area and was renting my house out, but needed the carpets done dor the new tenants. I cannot recommend this company enough. I will definitely be using them in the future.
5/5  ·  27th October 2017 by of Shrewsbury
Upholstery cleaning
When Jared first came to my house after my enquiry, to first check the material on the suite, he was very professional and polite and gave immediate confidence that he would take care of your home. On the day agreed to clean the carpets and clean the upholstery (3 piece suite); Jared arrived on time, put protective blankets in the hallway (and on his feet), carried on with the work after a quick brief on how to proceed (either carpet first or suite) and just got on with the job as his first attendance had suggested with professionalism and care. The equipment Jared uses are just perfect for the work at hand (look expensive and purposeful) Jared was thorough and did not stop for the best part of the day and only when he was offered a drink did he accept a cold drink (he needed it). When he had finished he explained what he had done and after inviting me to inspect his work, it was clear he was proud of his work (another good sign if more was needed). He left, cleaning up behind him and I was glad I choose this person/company to clean my carpets and upholstery. Thank you Jared, great job and I wish you continued success. David.
5/5  ·  27th October 2017 by of Telford, Madeley
Carpet cleaning
Professional from start to finish with amazing results. We have had cleaning companies previously to clean our carpets but JL are a few notches above the competition. They have all the equipment, eco cleaning products, they're extremely informative and the price reflects the quality of service. All the furniture was moved by Jared so no heavy lifting. I would highly recommend this company, no point going anywhere else. We've even signed up to an eighteen monthly clean with the price remaining the same for the future.
5/5  ·  2nd October 2017 by of telford, Apley
Carpet cleaning
Fantastic job. Carpets are like new again. Would highly recommend j l carpet cleaning to anyone. A great professional service and reasonable prices. Very happy with the workmanship.
5/5  ·  2nd October 2017 by of Shifnal
Carpet cleaning
Excellent work, would highly recommend.
5/5  ·  13th September 2017 by of Telford, Dothill
Upholstery cleaning
Prompt and efficient service. Professional/knowledgeable advice also given for upkeep and ongoing care. This was our first time to have settee and chairs cleaned and we are well pleased with the result. We would certainly recommend this cleaning service and will be using them in future.
5/5  ·  5th September 2017 by of Church Stretton
Carpet cleaning
Very friendly, efficient service, did a fabulous job. Would highly recommend. Have already booked again for next year.
5/5  ·  30th August 2017 by of Telford, Madeley
Upholstery cleaning
Did an absolutely superb job on cleaning my settee which had not been done for years. It looks like new. Am absolutely delighted and have no hesitation in recommending this companies services. Thank you
5/5  ·  15th August 2017 by of Newport
Carpet cleaning
Prompt efficient service and job well done at a good price. Would use again.
5/5  ·  5th August 2017 by of telford, donnington
Carpet cleaning
Very impressed with the results, customer service and professionalism. Highly educated in his field of work and extremely good value for money. 10/10 would recommend to all. And will be using again most definite.
5/5  ·  31st July 2017 by of telford, shropshire
Upholstery cleaning
The service I received was exceptional, right from the start. Very polite and professional all the way through. Excellent service.
5/5  ·  26th July 2017 by of Telford, hadley
Carpet cleaning
I was very pleased with the results and would definitely recommend this company. Very professional service and brilliant results! A happy customer!
5/5  ·  18th July 2017 by of Shifnal, Shropshire
Upholstery cleaning
Jared came out to survey our corner suite to start with and gave us the quote. The day of cleaning arrived. Jared and his partner were very efficient, thorough and tidy. Our furniture looks as though we have just bought it and it is nearly 5 years old. Excellent service and will definately use them again. Very trustworthy. 10/10
5/5  ·  28th June 2017 by of telford, shropshire
Carpet cleaning
Excellent service, and impressive results. Thanks so much
5/5  ·  24th June 2017 by of TELFORD, Dawley
Carpet cleaning
What a great service you gave, the carpets looked immaculate and you were so patient as I forgot you were coming and was late , your courtesy was second to none, it was even no trouble for you to bring me a copy invoice after we lost the original, I would have no hesitation in recommending you to anyone, thanks again
5/5  ·  8th June 2017 by of BRIDGNORTH, Middleton Scriven
Carpet cleaning
Quick response.Great communication and great carpet cleaning.
5/5  ·  15th May 2017 by of telford, shropshire
Carpet cleaning
JL Cleaning did a fantastic job, very professional great service from first contacting them they came on time. Wouldn't hesitate on recommending them. Thankyou
5/5  ·  27th April 2017 by of Edgemond, Shropshire
Carpet cleaning
We can only say positive things about JL Carpet & Upholstery Cleaning. From the first telephone enquiry, to the costing visit and through to the completion of the job, they were professional, efficient and friendly. We can't recommend their services highly enough.
5/5  ·  2nd February 2017 by of TELFORD, Lawley Village
Carpet cleaning
Really good company, very efficient, and the carpets look like new. Definitely recommend

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