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Here are some frequently asked questions (FAQ)

 

Our Coronavirus reassurance promise

In these unprecedented times, inviting trades into your home, which not so long ago was simple now seems challenging. We are taking increased precautions moving forward. This is for your reassurance that we’re taking things seriously, for your health and ours. Here’s our promise:

  • Any equipment we bring into customers home in contact with soft furnishings is sanitised prior to each job
  • Jenny & Myself are infection control trained and certified. We wear appropriate PPE where needed.
  • We’ll be observing the 2mt distance. If you wish, stay in another part of the home until we’re finished
  • If we feel unwell or suffer symptoms then we’ll call to rearrange. This equally applies to clients too.
  • All soft furnishings will be deep steam cleaned with our truck-mounted cleaning system producing temperatures over 220degrees F. All waste is taken off-site and no machines brought into your property. Leaving your carpets and upholstery hygienically clean and sanitised.
  • For more reassurance, why not enquire about our Peace of mind package which can be added to any booking

How do you work out your prices?

For carpet cleaning, prices are based on the Sq yds / Sq mt of the areas you want cleaning and how many steps you have. We have a minimum charge of £90 for the 1st area. The minimum price per area is £25, with discounts available for larger properties. Stain removal also starts from £90 for the 1st hour. For upholstery and leather, we have a price range per seat starting from £38. Rugs we have a price range per sq mt and a min charge of £95. (prices as of 2021)

Do you have insurance?

We are fully insured with £5 million public liability cover and “items worked upon” insurance for added protection

Are you fully trained?

We are full advanced NCCA members, IICRC members & trading standards accredited. We work to the British standards institute PAS86 standard. We are also one of Shropshire’s only IICRC commercial cleaning technician’s. We also regularly update our training.

How often should I have my soft furnishings cleaned?

Most manufacturers recommend the wet extraction method as the best way to clean your carpets and upholstery, this should be done every 12 months to 18 months. Regular vacuuming with an upright cleaner is recommended weekly.

I’ve had other companies quote and its cheaper than yours, why is this?

Unfortunately, not all cleaning companies are the same, simply we all do things differently. We follow strict procedures for every job and as our reputation matters to us and we do our utmost to ensure 100% customer satisfaction. Our prices are based on the workmanship and quality we put into every job and the customer service you receive. We have invested in training, insurances and have some of the most powerful and up to date equipment within Shropshire. There are some companies who don’t bother with any of the above, they are simply as the saying goes “splash and dash” companies. If you have a problem after they’ve ruined your carpets, many won’t return back leaving you to pick up the bill. JL carpet cleaning quote only one price (based on the home survey) There are no hidden charges or add on’s. Finally take a look at our reviews, as these represent our clients feedback on our service.

What about stains?

carpets go through a rough time, so it’s pretty common to get the odd spot and stain on a carpet. Spots or unknown marks are usually where dirt has been attracted to something stick or residual, these are usually simple to remove. Staining where colour has been added to the carpet can be much harder to remove. It’s important to understand that whilst we have removed countless stains before there’s never a guarantee that the stain can be removed. Sometimes removal may cause bleaching of the carpet fibre. We always recommend not using under the sink products on stains as these can “lock-in” the stain with permanent effect. Check out our page on DIY stain removal.

My carpet after it was last cleaned become dirty quickly, why?

If you previously had a carpet cleaned, either using hire equipment or using another company and it has become dirty much quicker than expected this is down to residues from cleaning detergents being left in the carpet. The residues from cleaning weren’t rinsed out of the carpet thus attracting dirt. For more information on this check out our page on DIY carpet cleaning.  JL carpet cleaning use free rinsing Eco-friendly products, these break the bond between dirt and fibre allowing them to be rinsed away with water, leaving your carpet healthy, fresh and most importantly dirt free

What areas do you cover?

We offer our services to areas covering Telford & Wrekin, Shrewsbury and other surrounding areas in Shropshire. Please note so areas do incur travel charges.

Quoting over the phone?

Though we appreciate you may need a quote over the phone, for comparison etc. It is very hard for us to give prices over the phone so please don’t be offended. It is sometimes possible to give you an estimate based on your room sizes. We prefer to come and give you a free home survey/quotation. As you’d appreciate all houses are different, some rooms may have heavy soiling, some light. therefore our pricing reflects the work required to clean your carpets to the best of our abilities

If you have any other questions, please don’t hesitate to contact us.

JL Carpet Cleaning
JL Carpet Cleaning
5.0
Based on 156 reviews
See all reviewsWrite a review
JL carpet cleaning
JL carpet cleaning
5.0
Based on 45 reviews
See all reviewsWrite a review
Lucy Trower
Lucy Trower
12:32 12 Oct 21
Excellent professional services. Our suite has been given a complete refresh and looks like its brand new! Highly recommended.
Linda Harvey
Linda Harvey
15:07 23 Sep 21
Thank you both for a fab job. Carpets look brilliant. Very impressed from our first phone call to completion of job. We will be recommending you to others.
Iain Shephard
Iain Shephard
16:04 05 Aug 21
Jared provides a thoroughly professional service in every respect including explanations of procedures and lots of helpful advice. My aging sofa has been rejuvenated and I have no hesitation in recommending this firm.
Sun
Sun
07:42 04 Aug 21
Excellent & professional service. Thorough & efficient. Very pleased. Thank you Jared. 100% recommend.
Pete Danks
Pete Danks
11:20 27 Jul 21
Excellent cleaning of carpets in a house we had rented, extremely professional service that we are using for the carpets in the house we have just bought. Highly recommended.
David Johns
David Johns
10:46 20 Jul 21
Second time we have used JL Carpet Cleaning. Very pleased with the result. They have a very professional approach and excellent knowledge and equipment. Will use them again
Val McGuire
Val McGuire
07:34 14 Jul 21
So pleased with JL Cleaning, my suite and carpet looks like new.Cant thank him enough for such a fantastic and professional jobThanks again Val & Bella (The Cat) who Loves the new feel of the carpet
Pamela Booth-Jones
Pamela Booth-Jones
13:47 13 Jul 21
The work was carried out at the time agreed, in an efficient and diligent manner. Carpets and upholstery look like new. You will not be disappointed, totally professional job.
Esther Y
Esther Y
20:41 25 May 21
We are really pleased with our freshly cleaned carpets. Even black marks, rust marks and olive oil stains have been removed successfully! The job was carried out in a professional manner, with an initial visit to measure up and then a 9am arrival on the day arranged. Great cleaning on all our wool carpets, our Chinese rug and also our synthetic carpet. Steam cleaning is the best type of cleaning, no chemical smells and it was all dry in a couple of hours. Jared has an amazing machine to do the work. Jared also cleaned the carpets in my Dad's house a few weeks ago. We all will be happy to use this company again.
Mary Emmerson
Mary Emmerson
20:10 19 May 21
I highly recommend this company. I had hall stairs landing lounge and bedroom also 2 two seater settees cleaner. all done to a high standard. I would definitely use again.
Zoe Sherwood
Zoe Sherwood
11:06 28 Mar 21
Very professional and did a fantastic job on a very food stained carpet. Highly recommend 🙂
Jodie Howell
Jodie Howell
10:31 05 Mar 21
JL were great! Prompt and efficient. I can't believe the change in my carpets - they have got them back to looking like new after many years of no care.Can't thank JL team enough for their help and professionalism.Will definitely be booking back in as a regular customer!
Josephine Turner
Josephine Turner
12:03 07 Feb 21
Jared was very professional and polite. He cleaned our carpets and made them look brand new. Very pleased with his service and would recommend him .
Peter Carden
Peter Carden
20:58 28 Jan 21
Jared approaches his job in a truly professional and careful way. He causes a minimum of disturbance to the household but nevertheless the results are outstanding.We couldn't be more satisfied: VERY good value.
Clive Townend
Clive Townend
04:10 28 Jan 21
An excellent service. Warm and friendly people, very knowledgeable and professional. Very good communication. Highly recommended to provide the best service at very reasonable cost.
Carl Dammassa
Carl Dammassa
17:47 21 Jan 21
JL were superb. Very responsive and took time to understand the job before arriving so we got an accurate quote. Jared arrived on time and got on with things. Very professional and made sure we understood next steps and dealing with any future spills on the future ! Highly recommended
marber English
marber English
14:18 20 Jan 21
First class service, professional from beginning to end. Three piece suite looks like new, stair carpet too. Can't recommend this company highly enough, great job!
yvonne cooper
yvonne cooper
13:59 06 Nov 20
From the initial contact to completion. Customer care, attention to detail, product knowledge and pride taken in work cannot be rated highly enough for Jared and his wife.Suite and carpet look AMAZING! Thank you so much Jared. Really appreciated especially in these difficult times.
nicola scott
nicola scott
17:19 04 Nov 20
I am very impressed with this service. My carpets look like new! The house has a lovely fresh smell, and my dog's little accidents are completely gone. Jared kindly left me some cleaning fluid for any future accidents. I am very happy with this service and i will definitely use them again. I highly recommend.
Jan S.
Jan S.
17:15 26 Oct 20
We were very pleased with the result today! Our carpets do look much brighter and cleaner. Jared was very helpful on the phone when we were organising the visit and was very pleasant to deal with. He arrived in good time, considering the distance he had to travel to us. We feel we had a very professional service today and will not hesitate to recommend JL Cleaning to our neighbours who are also interested in this service.
Valerie Hall
Valerie Hall
10:55 18 Oct 20
Our carpet had been badly effected by our cat’s regular habit of bringing up her food! Now the carpet looks great and smells a good deal better too!! Thank you. We will be using you again and would recommend your services to anyone!
Peter Schofield
Peter Schofield
14:32 15 Oct 20
Jared was very professional and friendly. He explained the whole process before he started and did a superb job and I would recommend his company without hesitation
Andy Chapman
Andy Chapman
14:59 14 Oct 20
First class service and carpets regenerated to nearly new....which given the stairs carpet was 12 years old and very tired is brilliant!Great local company and will definitely use cm again.
Lisa Rushton
Lisa Rushton
10:18 07 Oct 20
Jared provides an excellent carpet cleaning service for my elderly mother. He was very patient with her ensuring that she was happy with the whole service whilst providing excellent results. Highly recommend! Thankyou!
Janet Scovell
Janet Scovell
11:22 24 Sep 20
We are very impressed with the service we got. Quick responses and follow up emails detailing what we had agreed. We had 2 sofas cleaned and a large rug, all of which now look like new and hadn’t been cleaned for years!They were very professional and conveyed confidence in the knowledge they had about the material of our sofas. It was explained why they needed to do the particular cleaning they carried out. We will have no hesitation in using them again and have already recommended them to a friend.
Lucy Gascoigne
Lucy Gascoigne
08:39 06 Jul 20
Very happy with the service I received and our carpets look brand new again, was very worried about our living room carpet due to stains before we moved in and JL Carpetting got rid of them. Would totally reccomend them.
Mo Payne
Mo Payne
13:53 17 Jun 20
excellent service, carpets look like new. thanks so much
Joy Lamont
Joy Lamont
19:03 10 Jun 20
Jared was really friendly and Covid-19 aware. We were delighted the carpets came up so well, Jared certainly knows his trade. Thank you, see you again.
Eleanor Banks
Eleanor Banks
08:42 18 Apr 20
Jarrad cleaned a rug, a couch and our vintage VW Camper interior to a fantastic standard.We were impressed by how professional, friendly and through the service was.Jarrad set realistic expectations for us in his visit prior to the clean, to check the fibres which he then exceeded.Thank you so much, we will definitely recommend you to friends & family
Gwen Cleaton
Gwen Cleaton
22:09 08 Mar 20
2nd March 2020 , my carpets have been cleaned to a very high standard.The service was excellent, from start to finish.Friendly, professional and with a positive attitude to want to make sure the customer is satisfied with the service. Refreshing in this day and ageI would definitely recommend this company.Thank youJL Carpets.
Brenda Wilkinson
Brenda Wilkinson
17:21 19 Feb 20
We had our three piece suite cleaned and are very happy with the result. Friendly and competent.
Kate Walker
Kate Walker
10:44 17 Feb 20
Called out to deal with large black coffee stain on wool carpet. Made an very good job of reducing the visibility of the stain. Would definitely use again and recommend to anyone needing carpets cleaning.
Elaine Gray
Elaine Gray
17:11 03 Feb 20
Thanks to JL Carpet Cleaners for the work they carried out today in our home cleaning soot damage carpet, rug & arm chair.
What a brilliant job.
We would thoroughly recomend their work.
A lovely friendly & professional husband & wife team.
We were delighted with the cleaning done today.
H&E Gray
Elaine Gray
Elaine Gray
17:04 03 Feb 20
Great service from JL Carpet cleaning. Lovely friendly husband & wife team. Carpet, rug & arm chair cleaned after soot damage took place in our home.Jared & Jenny did a great job bring back the carpet, rug & arm chair to looking almost new.We were delighted & we would thoroughly recomend them as a company to do any carpets & upholstery that needs cleaning.Our thanks to you both for your work today.H & E Gray.
lauriane Delacote
lauriane Delacote
16:09 06 Jan 20
I used JL Carpet as I was moving out of my Flat (rental) in the middle of december 2019. I was very pleased with the reactivity and flexibility of JL Carpeting. As few days, before my appointment I learnt that I had to go to an important meeting and the team manage to come early to suit me. The job was done professional and to a very good standard which allow me to get my deposit back and have a happy landlord. I will highly recommend their services.
Catherine Bird
Catherine Bird
19:10 26 Nov 19
Called at relatively short notice due to having decorated our teenage daughter's bedroom and being horrified at just how bad the carpet was once her room was cleared! From answering the inital call, to finding a space in the week that suited us, right the way through to the care taken whilst in our house and the end result, we were extremely impressed. Carpet looks good as new. Will definitely use again!
Val Harvey
Val Harvey
18:29 05 Nov 19
Really impressed with the customer service and the cleanliness of the carpets. They look brand new - which is saying something with 4 dogs and 4 cats! Would highly recommend and will definitely be using again ourselves!
Marie Evison
Marie Evison
11:15 27 Oct 19
Fabulous friendly service...as always, carpets looked amazing as usual..highly recommended..Thank you Jared and Jenny
Sally Bainbridge
Sally Bainbridge
17:32 25 Oct 19
Booked to clean living room and stair carpets in our rented house which were grubby from general soiling, mainly from the dog!Turned up on time, were very polite, friendly and professional. Job was completed very quickly and efficiently. Excellent results and dried very quickly.A little more expensive than some companies quoted but well worth it.I wouldn't hesitate to recommend and will definitely use again next time our carpets need cleaning.
Robyn Burns
Robyn Burns
19:00 09 Oct 19
Brilliant service from JL Carpet Cleaning, friendly and professional throughout and my carpets look as good as new! Was also given helpful advice for cleaning my carpets going forward.
Paul Hambi
Paul Hambi
20:50 06 Oct 19
Great customer service throughout. I've used JL a few times now and have been delighted with the quality of the cleaning everytime. Very professional and polite, you can't ask for more. Whenever my carpets require a freshen up, JL Carpet Cleaning will always get my custom.
Anji Carrier
Anji Carrier
09:38 30 Sep 19
Carpet cleaning on another level! JL Carpet Cleaning did an exceptional job of cleaning our ‘overdue for a deep clean’ carpets in busy offices. Our 9 year old carpet came up amazingly well, colour restored to like new. Best deep clean system there is, bar none. Totally professional and efficient from first contact, right through to the end of the job. I would not hesitate to highly recommend them to anyone. Superb service and results - so pleased that we went to this company. ⭐️⭐️⭐️⭐️⭐️
Dave Castle
Dave Castle
12:55 27 Sep 19
Professional, friendly and a great service performed to a very high standard that was well communicated. Would highly recommend this team.
Ann Eaton
Ann Eaton
17:23 02 Sep 19
Highly recommend JL Carpet Cleaning. Punctual, efficient & professional.Cleaned our carpets & suite exceptionally well.Thank you Jared & Jenny.
JACQUELINE BURCHILL
JACQUELINE BURCHILL
09:50 31 Aug 19
On time - excellent service - carpets look like new. Couldn't ask for more. Thank you Jared.
Sheila Turner
Sheila Turner
18:45 04 Aug 19
Fantastic service couldn’t believe how good the carpets looked. Very professional and efficient company would highly recommend
Michael Farrington
Michael Farrington
10:12 26 Jul 19
Really pleased with the quality of work by Jared & Jenny. They are very efficient and professional in what the do. High standard of work left my suite like new. Wouldn't hesitate in recommending them to anyone. I'm sure I will be using their services again in the future.Michael Farrington.
Nick Savchenko
Nick Savchenko
07:02 19 Jul 19
I would highly recommend the services provided by this company. They visited our retail outlet recently to assess our requirements, having done so they arranged to carry out the work after opening hours which was extremely helpful. The end result was a very professional cleaning of our carpets. They are a very polite, conscientious and caring team who provide great service.
geoff maiden
geoff maiden
08:54 08 Jun 19
Extremely pleased with the results of our carpets being cleaned by JL. We highly recommend them for their proficiency, courteousness and reliability.Would not hesitate in receiving them into our house again in the future. Well done. Geoff Maiden
geoff maiden
geoff maiden
08:54 08 Jun 19
Extremely pleased with the results of our carpets being cleaned by JL. We highly recommend them for their proficiency, courteousness and reliability.Would not hesitate in receiving them into our house again in the future. Well done. Geoff Maiden
Pamela Booth-Jones
Pamela Booth-Jones
08:23 11 May 19
The work was carried out at the time agreed, in an efficient and diligent manner. Carpets look like new. You will not be disappointed.
Howard Bloxham
Howard Bloxham
18:34 10 May 19
Jared & Jenny were punctual, thorough and efficient. They cleaned our lounge/diner carpet and two 2 seater sofa's. When searching the internet for this service I found a number of cheaper sites, but the reviews for their service swayed me. When Jared initially came to quote for the job he checked all the materials thoroughly, so that he knew exactly what was required. I am so pleased that we chose J&L Carpet cleaning, they are a charming couple and very good at their job. We are very pleased with the result.
Emma Hesp
Emma Hesp
19:36 29 Mar 19
Just Excellent.I have a very tricky Laura Ashley sofa which marks if you breathe on it!! Ive had it for 3 years and didn’t know what to do or if it could actually be cleaned.. but ultimately it looked a mess.The team were very upfront explaining that due to the type of fabric they may not get a perfect finish but the marks were so bad I had to take a leap of faith. I am so pleased with the sofa and the care they took over ensuring the pile would be raised when it dried showed a real pride in the work they do. Couldn’t recommend them enough.
Joan Fryer-Clark
Joan Fryer-Clark
19:40 27 Mar 19
Dear Jenny and Jared,Thank you so , much for today, we can recommend you both to anyone who needs their furtiture cleaningas we did.This lovely couple were thorough, testing fabric, and using the correct products to do real efficient job,they protected our carpets and wore protective covers on their feet, and were pleasant, polite and so helpful, and worked really hard, nothing was to much trouble for them.We will certainly have them again without hesitation, carpets next !, We wish you all the best in you endeavours, and look forward to seeing you when we are ready.Regards Anita and Joan
Colin Dowse
Colin Dowse
08:34 21 Mar 19
I had carpets in 3 rooms and a 5 seater sofa cleaned yesterday and I recommend JL Carpet Cleaning along with Jared and Jenny wholeheartedly. Colin Dowse, Shrewsbury
Chrissie Long
Chrissie Long
17:36 16 Feb 19
JL Cleaning came to my home today and cleaned my living room carpet and sofa bed.

I would highly recommend their services as they are friendly knowledgable and a professional company who have left me a happy customer and I shall be using their services again in the near future.
Jacqueline Williams
Jacqueline Williams
14:56 08 Nov 18
Love my mums clean carpets, they look new.

We had contacted a national company but their reviews were enough for my mum to contact J L carpet cleaning.
So so glad she did.

Great people and very helpful and professional

My mum is over the moon.

We will be contacting JL in the near future.

Thank you for making my mum happy.

Jacqueline Williams
The Hairy Hilton Small Dogs Hotel
Telford
Betty Parker
Betty Parker
14:51 08 Nov 18
We were greatly impressed with you both, you made an excellent job and we can't thank you enough.
We wouldn't hesitate in recommend you to our friends and family.

Our carpets look fabulously clean. And we didn't have to move any heavy furniture.

Thank you for all your professional advice.

Mrs Parker
Conroy Drive
Telford
Peter Eades
Peter Eades
08:18 21 Aug 18
Jared and Jenny provided a prompt, efficient, professional and friendly service. A lovely young couple who did a great job of doing a thorough clean of all carpets throughout the house. I would have no hesitation whatsoever in recommending their services.
Ann Martin
Ann Martin
10:35 12 Aug 18
Just had our lounge, stair and landing carpets cleaned by Jared - whole process easy from ringing for a quote and setting up appointment to the work being done. Fluid used was pleasant and you weren’t left with that damp wet carpet smell. Dried very quickly. We would definitely recommend and will use again. Thank you Jared.
Valerie Jump
Valerie Jump
19:21 05 Jul 18
Jared and Jenny arrived promptly and were friendly, efficient and professional. I was very pleased with my carpets and will definitely be using their services again.
Jude Mollart
Jude Mollart
20:08 27 Jun 18
Jared got back immediately with quote. Time was arranged and Jared and Jenny arrived promptly. They were polite and extremely professional and we felt comfortable having them working in our home. Despite the extremely hot weather they worked without stopping until the job was finished. We were really pleased with the completed job- our sofas and chair look brilliantly clean again and smell clean too. We would certainly use Jared and Jenny again and would thoroughly recommend them .
Faith Sloan
Faith Sloan
16:30 26 Jun 18
Highly recommended did a great job at a competitive price and a lovely person.
Bryonie Nortje
Bryonie Nortje
06:28 26 Jun 18
I would definitely recommend JL Carpet Cleaning!! Professional and efficient from start to finish. Our carpets were full of stains from when we moved in, and with 3 dogs and a young child they didn't get any better! Jared explained to me that because our carpets were wool that they might not be able to get all the stains out. But they did! I was very impressed with the friendly and efficient service. Thank you!
Terri Rapson
Terri Rapson
11:02 22 Feb 18
This couple were professional, cheerful and very thorough. My carpets now looking great again. Highly recommended.
Sally Wilkins
Sally Wilkins
16:02 16 Jan 18
This is the second time JL have cleaned the carpets - and as with the first time (2 years ago) I am very pleased with the result - and the more so as the whole process uses eco-friendly products.
Steve Masters
Steve Masters
17:55 15 Dec 17
After 4 years of being trampled on by a muddy and messy dog I thought my carpets were fit for the bin, especially after two previous local carpet cleaning firms failed miserably improving things. After a bit of research I decided to try one last time and chose JL carpet cleaning. All I can say is amazing! The results were truly remarkable, carpets massively improved. A big thanks the Jared and his wife for their professional service. Merry Christmas both!
Helen Rashleigh
Helen Rashleigh
08:18 10 Dec 17
Very highly recommended � turned up, on time on a very cold, icy and snowy morning � and made my carpet look like new �
A � service
Bobbie Grimston
Bobbie Grimston
21:39 05 Dec 17
Absolutely amazing service, very reliable and polite, and would highly recommend
Mo Payne
Mo Payne
14:27 08 Oct 17
Sandra Worrell
Sandra Worrell
17:48 28 Aug 17
JL Carpet Cleaning fitted carpets throughout in my new bungalow. Absolutely delighted, carpets look perfect, completed in no time, great customer service. Highly recommended!
Ricky Singh
Ricky Singh
09:41 21 Jul 17
great professional service, turned up when he said he would. emailed to remind me of the date. no issues in using jared again.....:-)
Kath Dunstan
Kath Dunstan
01:22 28 May 17
Great service very professional lovely couple
Paul Wrighton
Paul Wrighton
07:21 30 Apr 17
We can only say positive things about JL Carpet & Upholstery Cleaning. From the first telephone enquiry, to the costing visit and through to the completion of the job, they were professional, efficient and friendly.
We can't recommend their services highly enough.
Pippa Price
Pippa Price
17:00 29 Apr 17
Really happy with the service. Lovely couple who coped very well with our naughty dogs too! Good explanation of the products (eco friendly). Sofa looks like new!
Matt Connolly
Matt Connolly
20:24 24 Mar 17
Great service, professional, polite and know everything there is about cleaning carpets and furniture. I've used them twice in the last couple of years and can't recommend them enough.
Kathleen Fencott
Kathleen Fencott
15:57 01 Mar 17
great service, good results. no chemicals to inhale will definitely use JL Carpets.again.Many Thanks
Tracy Hall
Tracy Hall
22:48 16 Jan 17
Very professional service Did a fab job on my sofas . But most of all repected, my house. Thank you JL carpet cleaning. I would definitely recommend
Pam J Close
Pam J Close
08:50 23 Nov 16
Great people, great service and great results! Love the fact that they are eco friendly, I really didn't want to be inhaling chemicals. Superb communication throughout from quote to arriving for the job. Will definitely be using JL Carpet Cleaning again and will be recommending them to my friends. Many Thanks!
Cherry Harding
Cherry Harding
08:35 20 Oct 16
Used twice. Great service and professional job. Eco friendly products too. Oh , and friendly people.
Emma Grainger
Emma Grainger
08:32 20 Oct 16
Great service and excellent results ... Thanks Jared! I would highly recommend using JL carpet cleaning
Maureen Davies
Maureen Davies
15:58 17 Oct 16
Absolutely delighted with the service and the end result. Thought I was going to buy a new carpet but what they achieved is nothing short of amazing. I would recommend them to everybody.
Barbara Webb
Barbara Webb
07:58 02 Aug 16
Extremely professional, polite and helpful. Saved a badly stained carpet I was convinced was a write off. Jared even rang me the following day to check that I was happy with the job. Highly recommended.
Mel Latham
Mel Latham
15:29 15 Mar 16
We recently had our office carpets cleaned and JL did a very good and professional job. We are looking to use their services again, this time to have the office chairs cleaned. Very happy with this company.
Kerry O'keeffe
Kerry O'keeffe
19:10 28 Dec 15
Excellent service, very pleased with the the price and results, carpets look new
Tony Baugh
Tony Baugh
19:14 23 Nov 15
Told you I would use you again another great job in our new home. Lols and feels better and your advice as always was brilliant. It's nice to know we can still rely on professionals.
Pauline MacDonald
Pauline MacDonald
11:41 29 Aug 15
Excellent service! Jared had to cope with grumpy teenager, dog and me giving 'working' from home which meant he had to let himself out! Would definately recommend this business.
Kelly Dolphin
Kelly Dolphin
16:50 02 Aug 15
A very friendly, honest and competetive company. I would recommend to anyone.
Nick Smalley
Nick Smalley
19:17 19 Apr 15
Jared and his other half have been excellent.

We were desperate as landlords moving back in to our very stained and smelly house that used to be our home. Jared managed to fit me in the same day I enquired, which was just before the Easter bank holiday.

The smell and the stains have gone and we are happy to move in again.

Thank you so much

Regards Nick
Tina Fox
Tina Fox
21:05 17 Apr 15
Really happy with my clean stair carpet, all environmentally friendly too, Thank you
James Shepherd
James Shepherd
20:01 11 Feb 15
Great service, great results, trustworthy and very reasonably priced.
Cathy Landau
Cathy Landau
12:56 17 Jul 14
Just had my carpets and stairway cleaned: I am truly amazed how they have come up! All those marks that made the carpets lifeless, and stains from goodness knows what and when have gone too. Fresh smelling, all clean and tidy,and as Jared uses eco-friendly products, I'm doubly pleased ;-) Well done Jared and Ricky!
Alan Watkins
Alan Watkins
19:55 27 May 14
Prompt, Polite Service. Would Highly Recommended to all! The carpet tiles at The Silver Threads Hall have came up excellent, with the lovely eco friendly material used, it great for the child to play on. Thanks!
Sue Crane
Sue Crane
10:16 09 May 14
Great company, highly recommended
Punctual, courteous & very reliable
Carpet looked brilliant, saved me replacing it !
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3 Areas for £99.00

JL Carpet Cleaning is offering 3 areas cleaned for just £99. It’s the same great service as normal using eco-friendly products and our latest equipment. * Please check below to make sure this package suits your requirements, if it doesn’t then please don’t hesitate to call us and we’ll do our best to make it work for you.

We ask that rooms to be cleaned are cleared of the furniture that you want us to clean under. We’ll happily move sofas around if needed though.

  • Lounge/diners | Hall & stairs | Stairs & landings are classed as 2 areas
  • Average max room size is 13ft x 12ft or 17sq yds. Don’t worry if your rooms are bigger please call us for an individual price
  • Some carpet types like Axminsters and Wilton carpets require extra processes to clean. These carpet types aren’t included
  • Domestic customers only
  • Local work only and one offer only per customer per visit applies
  • Please mention this offer when calling

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15% Off Carpet Cleaning

For people moving out, moving in and needing end of tenancy cleaning, we are offering our best end of tenancy cleaning offer. This deal applies ONLY If your house is unfurnished and completely clear. If so we can offer you upto 15% off our normal prices. Also you’ll receive our same great service and cleaning techniques as well.

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Carpet 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the carpet. All carpets are pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some carpets may have spots and stains that need separate attention before the carpet is pre-sprayed. After these have been treated the carpet will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine, this is used to open the carpet pile and works the cleaning solution into the carpet fibres allowing it to work on the deeper down soils and preparing the carpet for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

Solution is jetted into the carpet at over 110degrees C and over 250psi. The wand pass then extracts the solution and soiling and is lifted out by our truck mounted cleaning system* and wastewater is recovered back into our vehicle. This leaves your carpets smelling fresh and free from cleaning solutions. * dependant on access

6. Drying

Our extraction equipment will typically leave your carpets touch dry within a few hours, but as part of the service and for extra convenience, we use our air movers which will help dry the carpets fast if required.

7. Final groom and run through

Carpets are groomed if required and then we’ll run through the finishing details and ask you to check your happy and then its time to say goodbye

Our truck mounted cleaning system benefits

Q: What are the benefits or a truck-mounted cleaning system over a portable machine?

A: There is a huge difference between a portable machine using electric from a typical plug and a petrol-driven engine. We have our own power supply and bring our own filtered water supply to all jobs. It allows for such a variety of benefits. We have listed them below to explain in better detail:

1. Immense Heat

Our truck mount produces immense temperatures of over 230 degrees F, these temperatures kill bacteria, germs and viruses in your soft furnishings and simply not available from the average tap.

2. Vacuum Power

Our truck mount can extract nearly twice as much moisture from soft furnishings compared to the most high spec portables, allowing carpets to dry quicker and a superior result.

3. Rinsing Power

With our own water supply and without the need to use your water and fill buckets. Our truck mount can flush pollutants from you carpets & upholstery deeper and faster with the reassurance it is being fully extracted.

4. Waste Removal

In the unique times we are in, we can reassure you all waste from your soft furnishings is secured into our van mounted waste tank and disposed of off site. We do not tip contaminated waste or soiling down your toilets or around your property. All pollutants are exhausted outside at the machine and not back into your property.

Watch our truck mount in action

Upholstery 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the upholstery. All upholstery is pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some upholstery may have spots and stains that need separate attention before the fabric is pre-sprayed. After these have been treated the fabric will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine or by variety of methods. This is used to work the cleaning solution into the fibres allowing it to work on the deeper down soils and preparing the upholstery for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

The solution and soiling are then lifted by our water extraction machine using the latest in upholstery cleaning tools, the Sapphire Pro. These are designed to clean the fabric without spraying water deep into the cushion, meaning that over wetting is eliminated, and the drying time is a lot faster

6. Drying

Our extraction equipment will typically leave your fabrics touch dry within a few hours, but as part of the service we will speed dry the fabrics as much as possible prior to leaving.

7. Final groom and run through

The upholstery is groomed if required and then we’ll run through the finishing details and ask you to check your happy and then its time to say goodbye

Telford Carpet Cleaners

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Carpet Cleaning Van and truckmount

Premier carpet cleaners in Telford & Shropshire

Welcome to JL carpet cleaning. If your looking for a professional carpet cleaning  in Telford or Shropshire, then you’ve come to the right place. We’re a small Husband & Wife family run business carrying out carpet & upholstery cleaning to Telford and Shropshire. We also offer a range of niche services including  odour removal and disinfection and sanitising services.

Our sole aim is to provide each and every customer with the highest level of customer satisfaction possible. Over the years we’ve built up a reputation unrivalled in Telford. Today we like to think we’re one of the best carpet cleaners around and back this up with more independent 5 star reviews than any other company. We’re also proud to be well respected within the industry as amongst some of the most knowledgeable and technically trained operators in the whole of the UK.

As part of the service, you will receive a 7 point extensive clean which gives you the deepest most thorough clean possible which is how ALL carpet cleaners should clean your carpets. Take a look below to learn more…..

Expert services, amazing results

We love to produce amazing results for our customers, which many think unbelievable. We leave your carpets to luxuriously soft and like new again. Leaving your carpets hygienically steam cleaned and sanitised and making you proud of your home once more all wrapped up with 5 star customer service

We have one of the most powerful truck-mounted cleaning systems in Shropshire providing our own power and water supply and with deep cleaning temperatures at over 120 degrees C, killing bacteria and germs. This surpasses any portable machines typically used by other cleaning companies. The system produces superior cleaning and outstanding performance. Hot water extraction (or steam cleaning) is our preferred method of carpet cleaning. This method gives the best overall result and is recognised by the carpet cleaning industry and carpet manufacturers as the highest standard of carpet cleaning.

Our latest truck-mounted cleaning systems produce the deepest most thorough clean possible, but whats our truck mount cleaning system all about? find out below:

The JL carpet cleaning team
5 stars

One of the most 5 star reviewed cleaning companies in Shropshire!

We don’t use fake testimonials or made up reviews. These below are purely our customer’s thoughts on what we did for them. Click away and take a look….

Why Choose Us?

5 star premium service from ourselves. From beginning to end and beyond

Carpets dry within 1-3 hours with our speed driers. All part of the service

Carpets cleaned to BSI (British Standards Institution) PAS86:2008

Amazing results with our steam cleaning truckmounted system

Expert help & knowledge from a fully trained and certifed professional

7 point extensive cleaning process

Range of niche services including odour removal and disinfection and sanitising services

Wool safe service provider
Advanced NCCA member
iicrc certifed logo

Other Services

stain removal services

Odour Removal and Decontamination

For certain stains such as pet or human odours caused by urine, faeces, vomit and tobacco, we have specialist training, tooling and techniques for the job. We offer a full and discreet service including carpet uplifting and underlay replacement and  removal. READ MORE >>>>>>

Peace of mind package logo

Peace of Mind Package 

We offer a peace of mind package for added protection and added reassurance. This is perfect for new homes or rentals or you can add it to any existing booking. Carpets are cleaned with our truckmount then all surfaces and touchpoints cleaned and disinfected. The property is then fogged with an antimicrobial killing 99.999% of germs and bacteria, leaving your home hygienically clean and healthy. Read More Here >>>>

disinfection icon

Disinfection & Sanitising Service

We offer an experienced disinfection and sanitising service. Offering anti microbial fogging and touchpoint wipe downs and commercial and domestic properties kiliing bacteria, germs and viruses. READ MORE >>>>>>

end of tenancy cleaning link

End Of Tenancy Cleaning

Moving out? or tenancy ending? We offer a professional end of tenancy cleaning service. Offering carpet & domestic cleaning, and special discounts for empty properties. Full invoice provided. READ MORE >>>>>>

Our Latest Reviews:

5/5  ·  28th September 2021 by of telford
Carpet cleaning
This was the first time I’ve had a carpet cleaned professionally and it was a really good experience. The service was courteous, considerate and the carpet looks lovely. Many thanks
5/5  ·  17th September 2021 by
Carpet cleaning
Excellent service delivered by Jared and Jenny. Will highly recommend. Thank you
5/5  ·  16th September 2021 by of telford
Upholstery cleaning
Excellent service would recommend
5/5  ·  23rd August 2021 by of telford
Carpet cleaning
FAb! Carpets are all clean and stain free.
5/5  ·  13th August 2021 by
Upholstery cleaning
This is the second time that we have used JLCarpetCleaning to clean out suite. Jared arrived on time and did a wonderful job. He is a very pleasant person to have working in our home. Thanks once again.
5/5  ·  5th July 2021 by of telford
Carpet cleaning
Called out JL Carpet cleaning to repair a botched cleaning job done by another company. Despite several failed attempts to remove a stain by the first company, Jared came out and succeeded in removing it. Excellent professional service, highly recommended.
5/5  ·  28th May 2021 by
Carpet cleaning
Jared did a really great job. On time and offered some good advice as well. Would certainly use again.
5/5  ·  18th May 2021 by of shifnal
Carpet cleaning
Excellent service. Did a fantastic job. Already recommended them. Will do rest of house soon.
5/5  ·  2nd April 2021 by of shifnal
Carpet cleaning
Fantastic service and result from JL Carpet Cleaning. Arrived on time and did an amazing job of cleaning the carpets throughout the house. They look brand new! Thank you, will definitely be recommending you to family and friends.
5/5  ·  26th March 2021 by of Wem
Carpet cleaning
Excellent service and would thoroughly recommend JL carpet cleaning. They give that personal touch and are very knowledgable about the particular cleaning requirements for different types of carpet. Jared was excellent today
5/5  ·  18th February 2021 by of Lilleshall
Upholstery cleaning
Friendly and fast! No nonsense and first class clean of my old sofa - looks and feels like new. Highly recommended and thank you Jared once again.
5/5  ·  28th January 2021 by of shrewsbury
Carpet cleaning
I am happy to recommend JL Carpet Cleaning. The team arrived punctually & worked to an excellent standard. The carpets are light coloured & now look beautifully clean. A very professional service. Thank you.
5/5  ·  24th January 2021 by of telford
Carpet cleaning
This is the second time we have used this Company. Their service is first class, they are knowledgeable and caring, nothing is too much trouble. They arrive on time and treat your home with care. The results of their cleaning are brilliant. We would wholeheartedly recommend to anyone without hesitation. You would not be disappointed as this company goes the extra mile.
5/5  ·  20th January 2021 by of telford
Upholstery cleaning
First class service from beginning to end. The 3 piece suite and stair carpet look like new. A very professional company , I cannot recommend them highly enough, great job!
5/5  ·  20th November 2020 by
Upholstery cleaning
We had our lounge carpet & 3 piece suite cleaned today by Jared, what a fantastic job he did, he worked extremely hard removing some bad stains on the carpet & upholstery, everything looks like new. We would not hesitate in using them again & highly recommended them. Thank you again
5/5  ·  16th November 2020 by of telford, lawley
Carpet cleaning
Simply fantastic results- Removed difficult stains and made them look brand new again! Highly recommended and will definitely use again.
5/5  ·  22nd October 2020 by of telford
Carpet cleaning
Professional Standard of work carried out. Delighted with the result.
5/5  ·  2nd October 2020 by of telford
Upholstery cleaning
Second to none service!! Our carpets and sofas look new. Incredibly professional, friendly and efficient. I will be using and recommending JL Carpet Cleaning for years to come.
5/5  ·  30th September 2020 by of Shifnal
Carpet cleaning
Absolutely superb service. Very professional and friendly, not to mention knowledgeable and reliable. Very happy with the carpet clean. Would definitely use this company again.
5/5  ·  24th September 2020 by of telford
Carpet cleaning
How can you leave a review about carpet cleaning? It was the best experience of a tradesmen visiting and working on my property, so seamless, quick, detailed and thoughtful. My opinion is the best. Thank you so much.
5/5  ·  17th September 2020 by of Broseley
Carpet cleaning
Fantastic., professional top quality service . I didn’t recognise my carpets when they were done , they literally looked like new carpets absolutely gob smacked how good they looked , I would definitely use this company again.
5/5  ·  3rd September 2020 by of Shifnal
Upholstery cleaning
This is the second time of using jlcarpetcleaning to do our corner suite and two seater. I cannot say a bad word about them. They have transformed our suite twice. We strongly recommend them. Lovely family run small business that provide excellent service
5/5  ·  1st September 2020 by of Much Wenlock
Leather cleaning
Such a professional service, nothing was too much trouble. Very pleased with the service we received. My carpet looks amazing and has a new lease of life. Thanks very much
5/5  ·  8th August 2020 by
Carpet cleaning
Excellent service. Used now a couple of times and they have done a fantastic job of cleaning our carpets. Very professional, efficient and reasonably priced. Have recommended them to family and friends.
5/5  ·  8th July 2020 by of telford
Carpet cleaning
Excellent service, fantastic manner nothing was too much trouble. My carpet now looks like the day it was laid and my room smells so fresh. You can tell how good it was my hubby who said he didn’t think the carpet was that dirty said wow on his entry home from work
5/5  ·  15th June 2020 by of Telford
Carpet cleaning
Friendly and efficient service. Will definitely use again and also recommend to others.
5/5  ·  19th May 2020 by of Shrewsbury
Carpet cleaning
Fantastic service fully Covid compliant. We were absolutely genuinely blown away by the results of the deep steam clean of our carpets. They actually look like new and smell really fresh. They were dry in a few hours. They provide their own water and it is all cycled to the machine in their van via hoses. Thoroughly recommend. Thanks for a great courteous and professional service .
5/5  ·  20th March 2020 by of shrewsbury
Upholstery cleaning
Great service! My sofa looks amazing!! As good as new, all the dirt from the dog has gone!! Very friendly and I can’t recommend highly enough!! Will definitely use this company again!
5/5  ·  25th February 2020 by of telford
Carpet cleaning
I thought the work was carried out quickly and efficiently in a friendly manner - i am thrilled with the result
5/5  ·  24th February 2020 by of Priorslee
Carpet cleaning
A superb service, i am delighted with my carpets and all stain free. Jared and Jenny are very professional, friendly, efficient and are very thorough. I highly recommend jlcarpetcleaning. Thank you for a great job.
5/5  ·  13th February 2020 by of Muxton
Carpet cleaning
Excellent job on cleaning my carpets, friendly, professional and quick service. I shall be using this service again
5/5  ·  3rd February 2020 by of TELFORD
Commercial cleaning
Top-notch job, our carpets, had very bad footprints form Butyl on the bottom of an engineers shoes. It was no problem for J.L.Carpets, within minutes the footprints were gone. highly recommended. Colin Bickley
5/5  ·  26th January 2020 by of telford
Carpet cleaning
Fantastic service! Carpets and large rug cleaned and came up beautifully. Fast, efficient & friendly. Would highly recommend and happily use again.
5/5  ·  25th January 2020 by of Ellesmere
Commercial cleaning
All contact has been very efficient and professional, excellent service and a pleasure to have you at our operating centre this morning. Great job and we will certainly be using you again. Many thanks
5/5  ·  24th January 2020 by of bridgnorth
Carpet cleaning
After 2 fluffy wet dogs mudding up my cream carpets, I thought I’d have to get new ones.. after JL carpet cleaning visited my carpets were like new. I am amazed. Brilliant customer service, friendly polite and courteous.
5/5  ·  23rd January 2020 by of Wem
Carpet cleaning
A great job done by by two lovely people.
5/5  ·  15th January 2020 by of Shifnal
Carpet cleaning
Fantastic service. My carpets look as good as new and look completely different from prior to the work. I will definitely be using the company again in the future and I was very happy with the work and professionalism.
5/5  ·  14th January 2020 by of bridgnorth
Upholstery cleaning
Really pleased with the finished result and the level of service
5/5  ·  12th December 2019 by
Upholstery cleaning
This is the second time we have used this Company. Their service is first class, they are knowledgeable and caring, nothing is too much trouble. They arrive on time and treat your home with care. The results of their cleaning are brilliant. We would wholeheartedly recommend to anyone without hesitation. You would not be disappointed.
5/5  ·  29th November 2019 by
Carpets
Fantastic service. Professional, polite, friendly and very attentive. Recommend them wholeheartedly.
5/5  ·  20th November 2019 by of telford
Carpet cleaning
I honestly cannot recommend these guys enough! We recently moved to a new property and the carpets upstairs were looking pretty tired... Jared and Jenny came to give me a quote and assured me that they’d have them brightened up in no time. Carpets are now clean fresh and look a million times better, stains removed and the wool ‘pilling’ completely disappeared 🙂 Thank you both for a fantastic service, I’ll be spreading the word!
5/5  ·  31st October 2019 by of Shrewsbury
Carpet cleaning
Fantastic service . Really good deep clean and very pleasant technicians . It was a pleasure to have them in the house and all in all a very pleasant experience with professionals who really knew their job and were lovely to deal with.
5/5  ·  21st October 2019 by of CRAVEN ARMS
Upholstery cleaning
We had sofas and chairs cleaned in both our own home and in our holiday cottage. Jared and Jenny were very polite, friendly and professional, and their work was of an extremely high standard. We now have spotless furniture! I would have no hesitation in recommending them.
5/5  ·  12th October 2019 by
Carpet cleaning
I can't praise Jared and Jenny enough - from booking to completing the job they have been nothing short of excellent. They are professional, friendly and do a really fantastic j job. Their customer service is excellent too and I highly recommend using them as you won't want anyone else to do your carpets once you have.
5/5  ·  2nd October 2019 by of telford
Upholstery cleaning
A wonderful job! Jared was on time and very professional in his work. He turned a slightly grubby three-piece suite into a clean and vibrant bit of furniture in just 2 hours. Would highly recommend JLCarpetcleaning Co
5/5  ·  1st October 2019 by
Upholstery cleaning
Excellent job on our carpets and suite. As they say they are not the cheapest but they provide amazing customer service and very good value for money. Would thoroughly recommend and we shall certainly use them again.
5/5  ·  24th September 2019 by of bridgnorth
Carpet cleaning
Very professional, kind & helpful. Really pleased with the results. Highly recommended.
5/5  ·  22nd August 2019 by of telford
Carpet cleaning
Amazing result my carpet came up like new, no pet smells, very professional all round service would highly recommend this company.
5/5  ·  14th August 2019 by
Carpet cleaning
As a retired CEO of a substantial organisation it was wonderful to have received tremendous customer service from JLC, both Jared and Jenny are super friendly people and extremely efficient and courteous - in today’s world it was so unbelievably refreshing to find a company that actually does what it says and really wants to please. The carpet cleaning that they undertook was fantastic bringing our carpets up to a really high spec and they were very nearly dry when completed - tremendous. It is always a big risk these days using outside service providers for any job but JLC really are wonderful and deserve to succeed, the system of carpet cleaning that they use is tremendous leaving no mess and is so efficient it is unbelievable. I cannot praise them enough and now that we have found them we will not go anywhere else for carpet cleaning. A massive thank you to both Jared and Jenny. If you are wanting carpets cleaned then take my sincere advice and look no further than JLC - they really are the very best at what they do. Best Regards Keith
5/5  ·  9th August 2019 by of telford
Upholstery cleaning
This is the second year JL have cleaned my mums sofa and chair and we are very pleased with the finished result. Such lovely people and extremely efficient.
5/5  ·  30th July 2019 by of shifnal
Upholstery cleaning
We had our 4 seater sofa cleaned by Jared and Jenny. They are very professional, tidy and thoughtful. There was minimal intrusion. The job was done efficiently and thoroughly and we were extremely pleased with the result. The sofa was dry within a couple of hours too. Would highly recommend
5/5  ·  26th July 2019 by of telford
Carpet cleaning
Jared & Jenny arrived promptly. Offered efficient and outstanding service. Pointed out helpful aftercare tips. Really impressive. Would use them again. Highly recommended. 😊😊😊
5/5  ·  25th July 2019 by of telford
Carpet cleaning
Excellent service prompt and efficient. Old fashioned service with the modern twist
5/5  ·  19th July 2019 by of Shrewsbury
Carpet cleaning
Brilliant. I am so pleased with how my old carpets look after cleaning. They have a new lease of life and look so fresh. What an extremely good team Jarad and Jenny are. They worked quickly and efficiently. Everything was explained and the work was to a very high standard. My carpets are clean and soft and the colours are bright again. Thank you so much. I am so very pleased
5/5  ·  7th July 2019 by of Shrewsbury
Carpet cleaning
Jared and Jenny came to clean a hall, bedroom and lounge carpet, all of which were around 20 years old, made of wool and had a few indeterminate stains from the previous owners. The process involved systematic vacuuming, individual spot stain treatment, cleaning and drying. The carpets were o.k. to walk on by the middle of the afternoon. The result was really impressive and was well worth the money. The two of them worked hard for about 2½ hours before switching on the powerful driers. Now a word of advice: don’t worry if the process leaves areas of carpet which are raised (I did!). Jared assured me that, once the backing had dried out, the ‘pleats’ would pull out naturally (they did!) I have no hesitation in recommending this small business. Tony, Montford Bridge
5/5  ·  4th July 2019 by of telford
Carpet cleaning
A first class service from start to finish. The friendly team were very knowledgeable (which was reassuring), expertly removed some stains and thoroughly cleaned five carpets very efficiently. Their very powerful (self-sufficient) equipment far exceeded my expectations and this combined with the team's expertise led to outstanding results. I highly recommend this great team to anyone that wants outstanding results from a friendly team.
5/5  ·  2nd July 2019 by
Carpet cleaning
Fantastic results on lounge and dining room carpets. Lovely people and great customer service. We will be using them on an annual basis
5/5  ·  5th June 2019 by of Shrewsbury
Carpet cleaning
Jared and Jenny did a fantastic job of cleaning all our bedroom and stairs carpets with great attention to detail and minimum disruption. They are a lovely, friendly and professional couple and I would recommend them to everyone.
5/5  ·  28th April 2019 by of newport
Upholstery cleaning
Amazing service and great attention to detail. We were delighted with the results. We would highly recommend Jared and Jenny. 5 star service. Thank you.
5/5  ·  12th April 2019 by of TELFORD, STIRCHLEY
Carpet cleaning
excellent service, quick efficient and amazing results thank you.
5/5  ·  5th April 2019 by of telford, broesley
Carpet cleaning
Very professional and did a beautiful job on our carpet. Would definitely recommend
5/5  ·  31st March 2019 by of TELFORD, DONNINGTON
Carpet cleaning
Very happy with the service offered. Went out of their way to help. Did very good job. Definitely recommend. Happy to use in the future.
5/5  ·  24th March 2019 by of telford, benthall
Carpet cleaning
Thank you so much to Jared and Jenny for cleaning our lounge carpet. You were very friendly and efficient and did a great job. We will certainly recommend you to friends and family.
5/5  ·  21st March 2019 by of shrewsbury
Upholstery cleaning
Very efficient and professional service and I recommend both Jared and Jenny without hesitation
5/5  ·  8th March 2019 by of telford, jackfield
Upholstery cleaning
Cleaned two badly soiled armchairs. Professionally accomplished and made to look like new. No mess and reasonable price charged. Will be using them again next year.
5/5  ·  28th February 2019 by of bridgnorth, Apley
Carpets
We are absolutely thrilled with how our carpet looks. Horrid marks that we thought could not be removed , have gone, it looks like new. Fabulous. Also we were treated with such politeness and sensitivity being old age pensioners. I just want thank J.L Carpet cleaning for their professional approach to everything they have done. Highly recommended!!!
5/5  ·  3rd February 2019 by of telford, dawley
Carpet cleaning
I was extremely pleased with the overall service and how great my carpets look, a transformation for sure. A friendly and professional service, I would definitely recommend you to friends and family...
5/5  ·  18th January 2019 by of telford, hadley
Carpet cleaning
I had a rug cleaned which was a mixture of fibres, cotton, wool etc, and had coffee, red wine and other stains on it and looked really awful, Jared and Jenny took the rug away for a few days and when it came back it was just like a new one, I couldn't be more pleased and Jared and Jenny are lovely people to deal with, I would definitely recommend their service.
5/5  ·  18th January 2019 by of shrewsbury
Upholstery cleaning
Excellent, professional service carried out by very polite, friendly people. Even a stubborn stain on the sofa is now hardly noticeable due to the care and attention it received.
5/5  ·  9th January 2019 by of Telford, Apley
Upholstery cleaning
Today Jared came and cleaned our carpets and upholstery and he did an amazing job and was very professional . I would highly recommend J.L.Carpet Cleaning as I can guarantee you will not be disappointed.
5/5  ·  20th November 2018 by of newport
Upholstery cleaning
A very satisfactory job completed by very professional and experienced people. Would recommend them to my friends,etc without any hesitation. Pleased with the results of their work and their friendly approach to our problems.
5/5  ·  22nd October 2018 by of telford, madeley
Upholstery cleaning
Jared and Jenny arrived promptly this morning. I was very impressed with the professional and efficient way they got on with their work. When they had finished, my two settees looked brand new, could not be happier. Will certainly recommend them to my friends
5/5  ·  10th October 2018 by of much wenlock
Upholstery cleaning
Faultless service! From the initial phone call to Jared’s departure everything was just perfect.
5/5  ·  10th October 2018 by of telford
Carpet cleaning
Exceptional service, if I could, I would rate them 10, house smells amazing, and carpets look brand new, I will have this service done every year now.
5/5  ·  4th October 2018 by of newport
Carpet cleaning
Thanks Jared I came home to a perfectly clean carpets and it feels like a new home 🙂
5/5  ·  3rd October 2018 by of telford
Carpet cleaning
Excellent efficient friendly service my old stained rug now looks brand new certainly would recommend JLcarpet cleaning
5/5  ·  22nd September 2018 by of Ellerdine
Upholstery cleaning
J.L Carpet Cleaning were fantastic ...they cleaned what we thought were totally ruined carpets and turned them into almost new ....we are so impressed and soo pleased with the outcome. The sofas too were tricky but look so great ....it's lovely to know everything is clean!! Thanks will recommend to everyone
5/5  ·  20th September 2018 by of telford
Carpets
An excellent, first class carpet service carried out by a knowledgeable, friendly and professional young man, I wouldn't hesitate to recommend him to anyone who needs their carpets cleaning to a very high standard.
5/5  ·  21st August 2018 by of Shifnal
Carpet cleaning
Jared and Jenny provided a prompt, efficient, professional and friendly service. A lovely young couple who did a great job of doing a thorough clean of all carpets throughout the house. I would have no hesitation whatsoever in recommending their services.
5/5  ·  12th August 2018 by of newport
Carpet cleaning
Thanks for an excellent job done on our lounge, stairs & landing carpets. Your company give a prompt and reliable service and we have no hesitation in recommending to everyone.
5/5  ·  12th August 2018 by of newport
Carpet cleaning
Thank you Jared and Jenny for your friendly and professional carpet cleaning services. We would have no hesitation in recommending you to our friends and family.
5/5  ·  8th August 2018 by of Whitchurch
Upholstery cleaning
Very professional and capable delighted with the result
5/5  ·  7th August 2018 by of bridgnorth
Carpet cleaning
Thank you for a very prompt and professional service. Carpets now look so much better and thank you for your very friendly service and carpet advice. Would certainly recommend you to others.
5/5  ·  23rd July 2018 by of Shrewsbury
Carpet cleaning
Excellent throughout, very professional but pleasant. Would and have recommended to several people , would definitely use this couple again.
5/5  ·  5th July 2018 by of telford
Upholstery cleaning
Jared and Jenny cleaned my mums suite this morning. They arrived on time and set to work straight away. Their work was faultless and the suite looked like new. We will definitely use them again and sing their praises to all that will listen. Fabulous job done by lovely friendly people.
5/5  ·  5th July 2018 by of Shrewsbury
Carpet cleaning
Jared and Jenny sent me a text and hour before their estimated arrival and came promptly. They were friendly, efficient and got on with the job of cleaning my carpets in an efficient manner. A full and open discussion took place before they hoovered the carpets before starting the process of cleaning them. I was very pleased with the result and the reasonable price that was quoted. After making sure that I was satisfied with the completed work they left leaving my house spick and span! Thank you, I will definitely be using your services again.
5/5  ·  3rd July 2018 by of Wem
Carpet cleaning
JL carpets were excellent friendly professional team amazing job would highly recommend .
5/5  ·  2nd July 2018 by of telford
Upholstery cleaning
Efficient and friendly the chairs that they cleaned came as good as new and we will certainly use JLCarpet Cleaning again for our carpets also.
5/5  ·  27th June 2018 by of Shrewsbury
Upholstery cleaning
Jared and Jenny cleaned our suite for us this morning. They arrived spot on time and we immediately felt at ease with them. They worked so hard even though we were in the middle of a heatwave. Their work was faultless and we felt comfortable with them in our home and confident in their work. We were especially impressed because the products they use are all natural products. We will definitely call them when we need work doing in the future.
5/5  ·  17th June 2018 by
Carpet cleaning
Jared and Jenny arrived promptly, completed within the time they specified. Very pleased with the job they did. Carpets look as new and would have no hesitation in recommending them to anyone. Will definitely use them again.
5/5  ·  12th June 2018 by of shrewsbury
Carpet cleaning
Excellent and professional service, Highly recommended
5/5  ·  5th June 2018 by of Telford
Carpet cleaning
Prompt service. Very friendly and efficient. They did a fabulous job of our hall, stairs and landing carpet after a flood. Would highly recommend them. Thank you.
5/5  ·  18th May 2018 by of telford
Carpet cleaning
Jared and Jenny arrived on time and were very friendly and very professional. They were good enough to send me a text 30 mins before arriving so that I wouldn't have to book a whole day off work and could just set off when they texted me. We had our living room, stairs and bedroom carpets cleaned and the results are fantastic. It took them a lot less time than I thought it would. They are very competitively priced and, even if you do manage to find someone cheaper, I would advise that you still call them for a quote simply on the basis of how good they are and what a brilliant job they did. Sometimes cheaper isn't always better. We will definitely be using them again in the future and recommending them to all of our friends!!
5/5  ·  10th May 2018 by of telford
Carpet cleaning
Great service, fast, reliable and very professional, communication is excellent and carpets are back to their best, I would recommend JL to anyone Many Thanks Lee Davison
5/5  ·  3rd May 2018 by of shrewsbury
Carpet cleaning
Thank you so much Jared and Jenny for doing such a top job of cleaning my carpets. The difference is obvious and the house smells so clean now too. I have had tar in my hallway carpet for 4 years and never thought it would come out but it has totally gone, I am over the moon! You were both so friendly and professional, I will be using you next time and recommending to friends. Thank you.
5/5  ·  24th April 2018 by
Upholstery cleaning
A job well done,very proffesional.
5/5  ·  10th April 2018 by of Shrewbury
Carpet cleaning
Wow! My carpets look and smell amazing thanks to Jared and Jenny. They carried out their work with the upmost professionalism and minimal disruption sill definitely call them back to repair my sofas
5/5  ·  10th April 2018 by
Upholstery cleaning
Jared was incredibly polite, informative and intent on getting the best possible results, which he did most brilliantly. I would highly recommend Jared to anyone
5/5  ·  4th April 2018 by
Upholstery cleaning
Jared cleaned our sofa and chairs - we are very pleased with the result and would not hesitate to recommend his services.
5/5  ·  26th March 2018 by of telford
Carpet cleaning
Excellent service from start to finish. Jared contacted me back promptly and was able to fit us in within a short time. I needed treatment to a red wine stain on a beige wool carpet. After the work was completed we could see no trace of the stain, fantastic job. We would definitely use J.L.Carpet cleaning again.
5/5  ·  17th March 2018 by
Carpets
Excellent service. Well organised, arrived when expected and did a terrific job - carpets look and smell better than they have in years! Very polite and just get on with the job. would definitely use again and recommend.
5/5  ·  12th March 2018 by of telford, wellington
Carpet cleaning
Arrived on time , efficient and polite . Amazed at how clean my carpet is and all marks out. I fully recommend this company and will use again
5/5  ·  28th February 2018 by
Upholstery cleaning
A polite, efficient and effective cleaning service done on our sofas that we bought as in 'perfect condition' on e bay but came with many stubborn marks and a particularly difficult crushed velvet fabric to clean. The choice of methods to clean these were restricted to a dry cleaning fluid and a lot of manual work involved in brushing up the pile and removing the dirt. The results are excellent. We are very pleased with the service provided and would use again. Thank you for your hard work and achieving such pleasing results.
5/5  ·  8th February 2018 by of telford
Upholstery cleaning
Exceptionally happy with the cleaning of our stairs and the rescuing of our beloved new ottoman which we’d carelessly thought we’d destroyed with a tough stain. Couldn’t be happier.
5/5  ·  12th January 2018 by of Bridgnorth
Carpet cleaning
JL provided a prompt, professional service and our carpets now look like new again. A good team to use!
5/5  ·  6th December 2017 by
Carpets
JL took my rugs away and cleaned them recently, and I could scarcely believe the difference they made to them. The colours are so much brighter now and the pile is restored. I couldn't be more delighted with the results. Also, as well as cleaning brilliantly, JL were very efficient and professional, and are lovely, friendly people. I'm intending to ask them to restore my rather worn sofa in the new year, and will definitely be using them to clean my rugs regularly in the future. What a great find!
5/5  ·  29th November 2017 by of Bridgnorth
Carpet cleaning
6 months ago I had my carpets cleaned by J.L. Carpet cleaning and was delighted with the efficient, professional service I received. Therefore I had no hesitation in recommending them to my grandson who has just bought a new house and wanted all the carpets cleaned before moving in. They discovered that there were animal urine stains all over the downstairs carpets, which were only visible under ultra violet light, consequently they had to give the carpets special treatment to deal with the stains and did not increase the price quoted. I would highly recommend this company to anyone.
5/5  ·  23rd November 2017 by
Carpet cleaning
My daughter had been poorly and we needed Jared to come and clean the carpet. He came within 24 hours of my initial call and the carpet looks better than it did before. A very professional service and would definitely recommend and use again should the unfortunate need arise!
5/5  ·  17th November 2017 by of Bridgnorth
Carpets
A brilliant company and brilliant service for 2 people who care about what they do, and respect peoples homes, to do the best job they can. Would recommend them to anyone. Thank you for a good job
5/5  ·  13th November 2017 by of telford, oakengates
Upholstery cleaning
Very polite and helpful service. The carpets and upholstery came up a treat. Thank you.
5/5  ·  8th November 2017 by of telford, wellington
Carpet cleaning
Arrived on time and did a brilliant job on my carpet especially on a bad stain in the lounge. Definately use this Company again.
5/5  ·  6th November 2017 by of telford, hadley
Carpet cleaning
Professional from start to finish. I looked into a few carpet cleaning companies and went by the reviews left from others. Their prices and service was spot on. I recently moved from the area and was renting my house out, but needed the carpets done dor the new tenants. I cannot recommend this company enough. I will definitely be using them in the future.
5/5  ·  27th October 2017 by of Shrewsbury
Upholstery cleaning
When Jared first came to my house after my enquiry, to first check the material on the suite, he was very professional and polite and gave immediate confidence that he would take care of your home. On the day agreed to clean the carpets and clean the upholstery (3 piece suite); Jared arrived on time, put protective blankets in the hallway (and on his feet), carried on with the work after a quick brief on how to proceed (either carpet first or suite) and just got on with the job as his first attendance had suggested with professionalism and care. The equipment Jared uses are just perfect for the work at hand (look expensive and purposeful) Jared was thorough and did not stop for the best part of the day and only when he was offered a drink did he accept a cold drink (he needed it). When he had finished he explained what he had done and after inviting me to inspect his work, it was clear he was proud of his work (another good sign if more was needed). He left, cleaning up behind him and I was glad I choose this person/company to clean my carpets and upholstery. Thank you Jared, great job and I wish you continued success. David.
5/5  ·  27th October 2017 by of Telford, Madeley
Carpet cleaning
Professional from start to finish with amazing results. We have had cleaning companies previously to clean our carpets but JL are a few notches above the competition. They have all the equipment, eco cleaning products, they're extremely informative and the price reflects the quality of service. All the furniture was moved by Jared so no heavy lifting. I would highly recommend this company, no point going anywhere else. We've even signed up to an eighteen monthly clean with the price remaining the same for the future.
5/5  ·  2nd October 2017 by of telford, Apley
Carpet cleaning
Fantastic job. Carpets are like new again. Would highly recommend j l carpet cleaning to anyone. A great professional service and reasonable prices. Very happy with the workmanship.
5/5  ·  2nd October 2017 by of Shifnal
Carpet cleaning
Excellent work, would highly recommend.
5/5  ·  13th September 2017 by of Telford, Dothill
Upholstery cleaning
Prompt and efficient service. Professional/knowledgeable advice also given for upkeep and ongoing care. This was our first time to have settee and chairs cleaned and we are well pleased with the result. We would certainly recommend this cleaning service and will be using them in future.
5/5  ·  5th September 2017 by of Church Stretton
Carpet cleaning
Very friendly, efficient service, did a fabulous job. Would highly recommend. Have already booked again for next year.
5/5  ·  30th August 2017 by of Telford, Madeley
Upholstery cleaning
Did an absolutely superb job on cleaning my settee which had not been done for years. It looks like new. Am absolutely delighted and have no hesitation in recommending this companies services. Thank you
5/5  ·  15th August 2017 by of Newport
Carpet cleaning
Prompt efficient service and job well done at a good price. Would use again.
5/5  ·  5th August 2017 by of telford, donnington
Carpet cleaning
Very impressed with the results, customer service and professionalism. Highly educated in his field of work and extremely good value for money. 10/10 would recommend to all. And will be using again most definite.
5/5  ·  31st July 2017 by of telford, shropshire
Upholstery cleaning
The service I received was exceptional, right from the start. Very polite and professional all the way through. Excellent service.
5/5  ·  26th July 2017 by of Telford, hadley
Carpet cleaning
I was very pleased with the results and would definitely recommend this company. Very professional service and brilliant results! A happy customer!
5/5  ·  18th July 2017 by of Shifnal, Shropshire
Upholstery cleaning
Jared came out to survey our corner suite to start with and gave us the quote. The day of cleaning arrived. Jared and his partner were very efficient, thorough and tidy. Our furniture looks as though we have just bought it and it is nearly 5 years old. Excellent service and will definately use them again. Very trustworthy. 10/10
5/5  ·  28th June 2017 by of telford, shropshire
Carpet cleaning
Excellent service, and impressive results. Thanks so much
5/5  ·  24th June 2017 by of TELFORD, Dawley
Carpet cleaning
What a great service you gave, the carpets looked immaculate and you were so patient as I forgot you were coming and was late , your courtesy was second to none, it was even no trouble for you to bring me a copy invoice after we lost the original, I would have no hesitation in recommending you to anyone, thanks again
5/5  ·  8th June 2017 by of BRIDGNORTH, Middleton Scriven
Carpet cleaning
Quick response.Great communication and great carpet cleaning.
5/5  ·  15th May 2017 by of telford, shropshire
Carpet cleaning
JL Cleaning did a fantastic job, very professional great service from first contacting them they came on time. Wouldn't hesitate on recommending them. Thankyou
5/5  ·  27th April 2017 by of Edgemond, Shropshire
Carpet cleaning
We can only say positive things about JL Carpet & Upholstery Cleaning. From the first telephone enquiry, to the costing visit and through to the completion of the job, they were professional, efficient and friendly. We can't recommend their services highly enough.
5/5  ·  2nd February 2017 by of TELFORD, Lawley Village
Carpet cleaning
Really good company, very efficient, and the carpets look like new. Definitely recommend

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