
Specialist Odour Removal in Shropshire — Pet, Smoke & Urine Smell Elimination
Are you looking for a specialist cleaner to remove that awful odour ?
Professional, targeted odour elimination for carpets, rugs and upholstery across Telford, Shrewsbury and Shropshire
We tackle deep-seated smells from pets, urine, smoke and household accidents using structured inspection, sub-surface treatment and professional sanitising methods. Our approach focuses on finding the source of the odour, treating it properly, and leaving soft furnishings as fresh and hygienic as possible
We offer a specialist odour removal service and pet stain removal service covering Telford, Shrewsbury & Shropshire. We offer a range of services to tackle a variety of common odours from cigarette smoke to urine and other unpleasant accidents.
Pets also have accidents from time to time and whilst we try to clear up after them sometimes dried in urine can give off an awful smell which can be hard to find and fully treat
Finding the contamination and the source of an odour?
Locating the source of the odour can be a challenging task and most people don’t fancy crawling around on their hands and knees searching for unpleasant smells. Some odours like cigarette smoke and musty odours can permeate walls, fabrics and anything porous and whilst we can help eliminate odours in carpets and soft furnishings it’s important to bear in mind that other surfaces may need other treatments too.
For urine odour, we use special dark light technology to search for the urine salts and help locate the source of the problem. When urine dries it becomes visible under powerful UV light. The stains aren’t present to the human eye, but using specialist UV light, we are able to locate the source of the urine.
Odour Removal Is Not Always a Cleaning Issue
Many so-called treatments from the supermarkets only touch the surface when it comes to fully removing the urine. Remember Odour removal isn’t as simple as giving upholstery and/or carpets a general clean. Odours and contamination typically become trapped in the underlay, backing and sub floor. In these situations carpets will need uplifting and potentially underlay replacing. You can see a recent case study here. As a former carpet installer all of this can be taken care of.


So what does odour removal & sanitising involve?
We provide professional odour removal across Shropshire, including Telford, Shrewsbury and surrounding areas. As treatments can sometimes involve lifting and refitting carpets, all work is carried out in-person and locally.
Whilst some stains or odours may only require minor treatment, say to the top of the carpet or soft furnishings. Some may require more extensive options and if the carpet, underlay and subfloor have been affected by a stain then to fully remove the odour and the bacteria all these areas must be treated to eliminate the problem.
In certain circumstances, we can also carry out fogging with a ULV fogger. this allows microparticles of odour removing products to be fired into porous surfaces, breaking down the odours trapped in other areas other than carpets. Sanitising products with antimicrobial properties can also be used to help in combating infection after an outbreak
We have a range of techniques and services when it comes to odour removal and sanitising. Due to the nature of the problem, an over the phone quote is simply not possible and we always insist on a pre-inspection to ascertain the best course of action and any limitations we may face

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What pet odour options do i have?
Option 1
Minor staining – Small urine / bodily fluid stain present. The stain has not yet worked its way deeper into the carpet or carpet backing and underlay.
Our service to you – Using our specialist treatments, we will remove minor staining from your furnishings leaving them hygienically clean and sanitised. Please note if your able to smell odour upon walking in a room then you’ll require more advanced treatment. Please see below.

Option 2
Medium contamination – A large urine or bodily fluid stain which is deep in the carpet and has passed into the backing. Odour can be smelt on entering a room.
Our service to you – Using our specialist subsurface tool, we saturate The contaminated areas with a range of professional odour neutralising and sanitising products, these break down the bacteria-killing the odour and are flushed out. Check out the “pet odour removal video to give you a better idea of what we do.
- Urine staining located in the carpet using UV light if required
- Urine neutraliser or odour removal product applied to the affected areas
- Using a subsurface tool we remove as much moisture as possible. The area is flushed with water and deodoriser applied in the same way.
- We complete the job with an application of an antimicrobial product approved to NHS standards leaving it fully sanitised

Option 3
Major contamination – Large urine stains which have been present or have passed into the backing. The smell can be smelt on entering a room.
Our service to you – One of our most thorough treatments for carpet odour removal. After inspection, the carpet is pulled back and the damaged underlay replaced. The subfloor is cleaned and sealed with a specialist odour killing sealant. The backing (if delamination has occurred, the carpet may be irreparable*)
The carpet is re-laid and the stains and odour treated from above. Finally, an anti-microbial product approved to NHS standards is applied to kill any remaining bacteria present
- Urine staining located in the carpet using UV light if required
- Carpet lifted, subfloor inspected, cleaned and sealed
- Underlay replaced
- Backing cleaned* and dried
- carpet relayed and carpet cleaned
- application of the antimicrobial product

Common Odour Problems We Solve
Unpleasant smells in carpets or upholstery often have an underlying cause that basic cleaning cannot resolve. We are regularly called out to investigate and treat odour problems that previous cleaning attempts have failed to remove.
You can read about some of the odour issues we commonly deal with below. They include:
• Dog or cat urine contamination
• Persistent smells after carpet cleaning
• Pet accidents that have soaked into the underlay
• Musty smells caused by damp or spills
• Body oil and food odours trapped in upholstery fabrics
• Odours returning after DIY cleaning
As a qualified independent carpet inspector we are often asked to diagnose these issues and explain what has happened. So if you’re struggling with a persistent smell in your home, we’re always happy to offer advice before arranging a visit.