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Here are some frequently asked questions (FAQ)

How do you work out your prices?

For carpet cleaning, prices are based on the Sq yds / Sq mt of the areas you want cleaning and how many steps you have. We have a minimum charge of £98 for the 1st area. The minimum price per area is £30, with discounts available for larger properties. Stain removal also starts from £110 for the 1st hour. For upholstery and leather, we have a price range per seat starting from £50. Rugs we have a price range per sq mt and a min charge of £115. (prices as of 2025)

We’re happy to provide a free estimate over the phone or by Whats App if you are able to provide rough measurements. Otherwise we can arrange a home visit to pre inspect the carpets and measure the property.

 

Do you have insurance?

We are fully insured with £5 million public liability cover and “items worked upon” insurance for added protection

 

What makes your service different from others?

We are fully advanced NCCA members, IICRC members & trading standards accredited. We work to the British standards institute PAS86 standard. We are also one of Shropshire’s only IICRC commercial cleaning technicians. We also regularly update our training and carry out training to new and experienced cleaners so you’ll be in the safest of hands

We’ve been cleaning carpets in Telford and Shropshire for over 20 years. Jared is also a fully trained carpet installer and carpet inspector. We use a powerful truck-mounted system — not just a small portable machine, with our own on board water supply and waste removed off site, not down your toilet.

Our biggest selling point is also our 1st class customer service. We have clients spanning nearly 20 years who return over and over again as we offer a personal old fashioned level of customer service rarely seen these days.

 

How often should I have my soft furnishings cleaned?

Most manufacturers recommend the wet extraction method as the best way to clean your carpets and upholstery, this should be done every 12 months to 18 months. Regular vacuuming with an upright cleaner is recommended weekly. We can offer personal tailored advice depending on your soft furnishings in how to maintain your carpets and upholstery

 

I’ve had other companies quote, and it’s cheaper than yours. Why is this?

Unfortunately, not all cleaning companies are the same, simply because we all do things differently. We follow strict procedures for every job, and as our reputation matters to us, we do our utmost to ensure 100% customer satisfaction. Our prices are based on the workmanship and quality we put into every job and the customer service you receive. We have invested in training and insurance and have some of the most powerful and up-to-date equipment within Shropshire. There are some companies that don’t bother with any of the above; they are simply, as the saying goes, “splash and dash” companies. If you have a problem after they’ve ruined your carpets, many won’t return back leaving you to pick up the bill. JL carpet cleaning quotes only one price (based on the pre-inspection). There are no hidden charges or add-ons. Finally, take a look at our reviews, as these represent our clients’ feedback on our 1st class service.

 

Can you remove tough stains like red wine or pet urine?

carpets go through a rough time, so it’s pretty common to get the odd spot and stain on a carpet. Spots or unknown marks are usually where dirt has been attracted to something sticky or residual; these are usually simple to remove. Staining where colour has been added to the carpet can be much harder to remove. It’s important to understand that whilst we have removed countless stains before, there’s never a guarantee that the stain can be removed. Sometimes removal may cause bleaching of the carpet fibre. We always recommend not using under-the-sink products on stains, as these can “lock in” the stain with a permanent effect. Check out our page on DIY stain removal.

Urine and odour are much more complex to remove and typically require sub-surface treatments. We are specialised odour removal experts. For specific information on urine and odour removal, click here to visit our odour removal page

 

How long does it take for carpets to dry after cleaning?

Most carpets are touch-dry within 2 to 4 hours. Our high-powered truck-mounted system extracts more water than DIY, rental machines and portable machinery used by competitors. This helps in getting your carpets and upholstery drier faster and fresher — even wool and deep-pile ones. As part of our additional process, we also use speed driers to speed the process along, allowing most items to be usable the same day. Again, all part of the service we provide.

 

My carpet, after it was last cleaned, became dirty quickly. Why?

If you previously had a carpet cleaned, either using hired equipment or using another company, and it became dirtier much quicker than you expected, then this is down to residues from cleaning detergents being left in the carpet. The residues from cleaning weren’t rinsed out of the carpet, thus attracting dirt. For more information on this, check out our page on DIY carpet cleaning.  JL carpet cleaning uses free rinsing Eco-friendly products, which break the bond between dirt and fibre, allowing them to be rinsed away with water, leaving your carpet healthy, fresh, and most importantly dirt-free.

 

Are your products safe for children and pets?

Absolutely. All of our cleaning products are eco-friendly, non-toxic, and Woolsafe-approved — safe for kids, pets, and allergy sufferers alike. If you have a particular allergy, please let us know and we’ll work with you to select a suitable product for your needs.

 

Do you cover all of Telford and the surrounding areas?

We offer our services to areas covering Telford & Wrekin, Shrewsbury and other surrounding areas in Shropshire. Please note that some areas do incur travel charges outside of our local radius.

 

Quoting over the phone?

Though we appreciate you may need a quote over the phone, for comparison, etc. It is very hard for us to give prices over the phone, so please don’t be offended. It is sometimes possible to give you an estimate based on your room sizes. We prefer to come and give you a free home survey/quotation. As you’d appreciate, all houses are different; some rooms may have heavy soiling, and some light. therefore, our pricing reflects the work required to clean your carpets to the best of our abilities

If you have any other questions, please don’t hesitate to contact us.

Excellent
JL Carpet Cleaning
Based on 243 reviews
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John oldbury
We are very pleased with the way this company cleaned and refreshed our sofa.

They were incredibly professional, helpful and friendly during the whole process

We will definitely use them again without hesitation.
Nathan Clews
Jared provided an exceptional and professional service. All carpets were cleaned thoroughly throughout and look as good as new and smell delightful. I would thoroughly recommend to anyone for an exceptional, friendly, professional and thorough service.
Kath Williamson
Jared did a brilliant job with our suite and chairs. Couldn't be more pleased. Would holdheartedly recommend JL carpet cleaning services. And we'll now use his services on a regular basis.
Tim Hubbard
Fantastic service from Jared and the team. The results from the work they carried out on our sofas and carpets are superb. Look as good as new. Highly recommend them to anyone looking for an A grade company.
Malcolm Rabone
I can't recommend this company enough our carpets look amazing now after Jared expertly cleaned them. He his very knowledgeable, courteous and polite.
I would recommend this company to anyone. Their work is excellent 👌 my daughter also used them 5 years ago and was amazed by the quality of the cleaning of her carpets also.
John Lewis
I couldn't reccommend this company highly enough. Jared was so thorough and professional in every aspect of this encounter, right from the initial assessment through to the job itself. All three pieces of furniture ended up looking like new, and were completely dry within a very short while.
Laura Gott
Absolutely fantastic service from Jared again.
We had our well-used sitting room carpet cleaned and it's come up wonderfully.
We also had a very loved linen armchair cleaned that we thought was past the point of no return but it now looks new.
Professional and friendly service and great communication.
Ian Rees
A truly professional service. Amazing powerful equipment in the van with hoses into my lounge enabled my large lounge carpet to be deep cleaned and dried. It looked like new afterwards and was able to be used within a few hours. My large sofas were moved to enable the complete carpet area to be accessed and then replaced post clean. Thank you. I would have no hesitation in highly recommending JL Carpet Cleaning.
Diane Hankin
Fantastic service, lounge suite looks brand new and carpet very refreshed and looks great. I wouldn’t hesitate to recommend to others. Thank you JL Carpet Cleaning.
adam jeff
Couldn't be happier with the results of the carpets we had cleaned today. Very friendly and knowledgeable in their trade, wouldn't consider anyone else in the future. Highly recommended.
Gillian Brown
We were obliged to call in the services of JL Carpet Cleaning when a relative bought a house where the previous owner had kept 18 house cats. They had to remove the carpets and laminate flooring from everywhere, clean up, apply super-strength enzymatic odour control agent, followed by sealing the floors twice and finally fogging the whole house. Their work improved the smell of the property considerably!

We can certainly recommend JL Carpet Cleaning. Jared and Jenny went out of their way to help us with our rather unusual problem, answering emails very quickly and offering a competitive quote. Arriving promptly, they worked diligently and really cared about doing the job right and making us happy with the results.
Ionawr Williams
Incredible service from the very first phone call right to the end with the work carried out to a very high standard. I had smoke damage to my sofa, quote came through promptly, I was updated about products needed, he was honest and informative around the difficulties around electrical smoke damage, never felt any pressure and they dealt with difficulties around my changing situation with no complaints. The cleaning on the day went smoothly, both went above and beyond and I can't thank them enough for saving my sofa.
Anne Barrett
Amazing - such good service. Lovely people, happy to have Jared and Jenny in my house any time. Great after-care and very helpful. Highly recommend!!
Arun Takhar
Outstanding! The whole shebang: punctual, courteous, professional and cleaning so thorough it left our carpet looking as good as new. They take a great deal of personal pride in their work, and it really shows. Thanks Jenny and Jared!
Di Stuart-Walker
Very happy with the carpets cleaned. Even marks from the feet of the sofa were removed.
Jared and Jenny are very professional and have done a fantastic job. I will definately use them again and have no hesitation in recommending them to others.
Karen Beaman
From initial phone call to arriving on time excellent service from JL Carpet Cleaning,very impressed recommend 100%
Gary James
I was in need of an excellent carpet cleaning company after my tenants left my property in a far from clean condition and some feeble attempts at removing stains. Jared from the offset on the telephone was obviously the man for the job and he certainly didn't disappoint. He was punctual and very efficient with all the correct equipment. Don't bother renting a machine and doing a half job, get JL in and relax in the knowledge it's going to get done properly.
Annette Deamer
Jared did an excellent job on my stair carpet? I would recommend them to anyone needing a professional service.
Thank you very much Jared
Andrew
Very happy with work carried out. Wool carpet cleaned and a bad coffee stain removed. Arrived at time arranged and kept us informed of what they were going to do. Would recommend them.
Gillian Fogell
Jared collected, cleaned and returned 2 large rugs for me. Very pleased with the results - one rug is very pale coloured but came up like new, the other one equally as good.
A very pleasant man who combines excellent communication with professionalism and great results.
jane bailey
I have just had a large rug cleaned by JL . The process was very easy , they replied to me straight away, came and collected the rug and brought it back exactly when promised. I was not disappointed, the rug looks new and smells nice and fresh. A fantastic job all round, and would definitely recommend them .
Jacqueline G
We had our carpet and leather sofas cleaned. Excellent results. Super pleased. Couldn’t of asked for more!
sue buckley
Jared and Jenny came and quoted us a few weeks ago for carpet cleaning in three rooms plus a settee and six upholstered dining chairs. We were happy with the quote and booked an appointment.

They arrived on time and were professional from arrival to departure. Everything was cleaned a lot quicker than we expected and they did an amazing job as we had one carpet that was quite badly stained but now looks like new. They used driers so everything was as good as dry when they left. Our dining room chairs which are pretty old look like new as well.

We can highly recommend JL Carpet Cleaning. Having not had a requirement in the past for this type of cleaning we were a bit dubious to how clean everything would be but they did a fantastic job. We contacted them as a relative had used them previously and we saw what a great job they did.

If you require this kind of cleaning then please ask them for a quote as they are brilliant.
Chetty
Recently acquired a second hand sofa to save money but it was watermarked and quite grubby so called in JL Cleaning to see if they could help and WOW i was not disappointed. The sofa is like new again , it looks immaculate and smells so fresh. I cant thank them enough. Highly recommend!
Jose Kumar
Jared & Jenny did a brilliant job of my rented home that we had stayed in for over eight years. The carpets are looking nearly as good as the day we moved in. I wish I had asked them to do this years ago. Would recommend JL for any carpet cleaning work. Thanks once again! :)
Michele Moorcroft
Very professional and friendly service. Communication was prompt and thorough. Very pleased with the results of the cleaning of my suite. Would highly recommend Jared and Jenny.
Michele Moorcroft
An all round professional and friendly service, would highly recommend. Communication was excellent throughout, arrived promptly on agreed day and did a good job of cleaning my suite. I wouldn’t hesitate to ask Jared and Jenny back into my home.
Stephen Bicker
Lovely couple came cleaned the carpet & got a stain out of the carpet I didn't think could be done . Would definitely recommend thank you .
hayley robson
JL cleaning have been fantastic, from the initial enquiry through to the day of cleaning, 100% professional, timely and friendly. My sofa looks like new. Strongly recommend JL cleaning and would happily use them again myself.
Alan Watkins
Jaz and Jenny have just been to cleab my Lounge carpet. The result is amazing and very happy with the job.
Tina Demers
An excellent service from beginning to end. Arrived on time which is always a bonus. Gave our carpets a good hoovering before using an enzyme to start the cleaning process. The steam clean itself was very thorough and the carpet looked as good as new after it was steam cleaned. It smelt lovely too. It was dry by the end of the day and felt lovely and soft underfoot. We were given a free spot spray cleaner and an aftercare leaflet. All in all an excellent professional service that I can certainly recommend.
Christine proudley
Very nice couple and did superb job carpet was cleaned and dried and it didn't take too long. Would recommend and use again
Lucy Jarvis
Very professional lovely people. Really good result with carpets amazing. I will be calling again in 6 months with my children 😁
Martin Powles
Jared responded quickly and effectively to my initial contact call with updates, and clear, concise and honest explanation of what he would do and the costs. Arrived on time, and the work was done effectively and to a high standard with personable and trustworthy approach. Would recommend
Laura Kubiak
Jared explained the whole process to us for cleaning our sofa, what we needed to expect would happen and then how to look after our sofa moving forward.

He was super professional, was careful with where the equipment came into the house and even cleaned the carpet where it got wet from the cleaner.

Thoroughly recommended, with every penny, quality service
David Daly
5 star service from Jared, very professional & informative. Had Lounge & dining room carpet cleaned & delighted with the NEW look, would highly recommend, thank you Jared.
nicholas davies
Just had some caravan cushions cleaned by Jared after calling on the off chance and was really pleased with the whole experience. Jared obviously takes great pride in his work and business and the end result exceeded my expectations and he got them back to me renewed refreshed and quickly for a very reasonable price - well deserved 100 percent 5 star ratings and highly recommended to deal with
John Smith
I had a 3 seater sofa and a recliner armchair cleaned. Both came out fantastic, the type of material means the cushions are fixed and cannot be removed, it was unclear if they would be able to remove most of the ink stains left by the kids as we were sure what kind of ink it was. 24 hours later and fully dry and the ink is gone, I was very happy with the service provided, the customer service was excellent and the dog found a new best friend! I would definitely recommend.

Very pleased how it turned out.
Glen Ward
Excellent and very professional service provided by JL Carpet Cleaning. Highly recommended.
Donald Ross-Talbot
Jared and Jenny were very punctual and when I had forgotten they were arriving, they were not phased and started preparing with good humour. They were professional, thorough and the cleaning was done to a very high standard despite the obstacles they had to overcome. They finished ahead of time and all the drying and results were as they promised. I would highly recommend their fast and efficient service as their results are great. They are very friendly and it was a pleasure to have them in our house.
Alyson Allford
I have two big dogs with muddy paws. Jared did a fantastic job of bringing my carpets and sofas back to looking practically new again.

Would highly recommend!
Derek Arnold
Jared and Jenny did an excellent job on our three piece suite, made it look like new again. they were very professional in their work and left the place kleen and tidy, would not hesitate to recommend them.
Dale Lloyd
Arrived on time as expected, did a fantastic job and given our lounge carpet a facelift. A carpet that looks brand new again. Thanks guys, would recommend.
Lucy Trower
Excellent professional services. Our suite has been given a complete refresh and looks like its brand new! Highly recommended.
Linda Harvey
Thank you both for a fab job. Carpets look brilliant. Very impressed from our first phone call to completion of job. We will be recommending you to others.
Iain Shephard
Jared provides a thoroughly professional service in every respect including explanations of procedures and lots of helpful advice. My aging sofa has been rejuvenated and I have no hesitation in recommending this firm.
Sun
Excellent & professional service. Thorough & efficient. Very pleased. Thank you Jared. 100% recommend.
Pete Danks
Excellent cleaning of carpets in a house we had rented, extremely professional service that we are using for the carpets in the house we have just bought. Highly recommended.
David Johns
Second time we have used JL Carpet Cleaning. Very pleased with the result. They have a very professional approach and excellent knowledge and equipment. Will use them again
Val McGuire
So pleased with JL Cleaning, my suite and carpet looks like new.

Cant thank him enough for such a fantastic and professional job

Thanks again Val & Bella (The Cat) who Loves the new feel of the carpet
Pamela Booth-Jones
The work was carried out at the time agreed, in an efficient and diligent manner. Carpets and upholstery look like new. You will not be disappointed, totally professional job.
Esther Y
We are really pleased with our freshly cleaned carpets. Even black marks, rust marks and olive oil stains have been removed successfully! The job was carried out in a professional manner, with an initial visit to measure up and then a 9am arrival on the day arranged. Great cleaning on all our wool carpets, our Chinese rug and also our synthetic carpet. Steam cleaning is the best type of cleaning, no chemical smells and it was all dry in a couple of hours. Jared has an amazing machine to do the work. Jared also cleaned the carpets in my Dad's house a few weeks ago. We all will be happy to use this company again.
Mary Emmerson
I highly recommend this company. I had hall stairs landing lounge and bedroom also 2 two seater settees cleaner. all done to a high standard. I would definitely use again.
Zoe Sherwood
Very professional and did a fantastic job on a very food stained carpet. Highly recommend 🙂
Jodie Howell
JL were great! Prompt and efficient. I can't believe the change in my carpets - they have got them back to looking like new after many years of no care.

Can't thank JL team enough for their help and professionalism.

Will definitely be booking back in as a regular customer!
Josephine Turner
Jared was very professional and polite. He cleaned our carpets and made them look brand new. Very pleased with his service and would recommend him .
Peter Carden
Jared approaches his job in a truly professional and careful way. He causes a minimum of disturbance to the household but nevertheless the results are outstanding.
We couldn't be more satisfied: VERY good value.
Clive Townend
An excellent service. Warm and friendly people, very knowledgeable and professional. Very good communication. Highly recommended to provide the best service at very reasonable cost.
Carl Dammassa
JL were superb. Very responsive and took time to understand the job before arriving so we got an accurate quote. Jared arrived on time and got on with things. Very professional and made sure we understood next steps and dealing with any future spills on the future ! Highly recommended
marber English
First class service, professional from beginning to end. Three piece suite looks like new, stair carpet too. Can't recommend this company highly enough, great job!
yvonne cooper
From the initial contact to completion. Customer care, attention to detail, product knowledge and pride taken in work cannot be rated highly enough for Jared and his wife.
Suite and carpet look AMAZING! Thank you so much Jared. Really appreciated especially in these difficult times.
nicola scott
I am very impressed with this service. My carpets look like new! The house has a lovely fresh smell, and my dog's little accidents are completely gone. Jared kindly left me some cleaning fluid for any future accidents. I am very happy with this service and i will definitely use them again. I highly recommend.
Jan S.
We were very pleased with the result today! Our carpets do look much brighter and cleaner. Jared was very helpful on the phone when we were organising the visit and was very pleasant to deal with. He arrived in good time, considering the distance he had to travel to us. We feel we had a very professional service today and will not hesitate to recommend JL Cleaning to our neighbours who are also interested in this service.
Valerie Hall
Our carpet had been badly effected by our cat’s regular habit of bringing up her food! Now the carpet looks great and smells a good deal better too!! Thank you. We will be using you again and would recommend your services to anyone!
Peter Schofield
Jared was very professional and friendly. He explained the whole process before he started and did a superb job and I would recommend his company without hesitation
Andy Chapman
First class service and carpets regenerated to nearly new....which given the stairs carpet was 12 years old and very tired is brilliant!

Great local company and will definitely use cm again.
Lisa Rushton
Jared provides an excellent carpet cleaning service for my elderly mother. He was very patient with her ensuring that she was happy with the whole service whilst providing excellent results. Highly recommend! Thankyou!
Janet Scovell
We are very impressed with the service we got. Quick responses and follow up emails detailing what we had agreed. We had 2 sofas cleaned and a large rug, all of which now look like new and hadn’t been cleaned for years!
They were very professional and conveyed confidence in the knowledge they had about the material of our sofas. It was explained why they needed to do the particular cleaning they carried out. We will have no hesitation in using them again and have already recommended them to a friend.
Lucy Gascoigne
Very happy with the service I received and our carpets look brand new again, was very worried about our living room carpet due to stains before we moved in and JL Carpetting got rid of them. Would totally reccomend them.
Mo Payne
excellent service, carpets look like new. thanks so much
Joy Lamont
Jared was really friendly and Covid-19 aware. We were delighted the carpets came up so well, Jared certainly knows his trade. Thank you, see you again.
Eleanor Banks
Jarrad cleaned a rug, a couch and our vintage VW Camper interior to a fantastic standard.

We were impressed by how professional, friendly and through the service was.

Jarrad set realistic expectations for us in his visit prior to the clean, to check the fibres which he then exceeded.

Thank you so much, we will definitely recommend you to friends & family
Gwen Cleaton
2nd March 2020 , my carpets have been cleaned to a very high standard.
The service was excellent, from start to finish.
Friendly, professional and with a positive attitude to want to make sure the customer is satisfied with the service. Refreshing in this day and age
I would definitely recommend this company.
Thank you
JL Carpets.
Brenda Wilkinson
We had our three piece suite cleaned and are very happy with the result. Friendly and competent.
Kate Walker
Called out to deal with large black coffee stain on wool carpet. Made an very good job of reducing the visibility of the stain. Would definitely use again and recommend to anyone needing carpets cleaning.
Elaine Gray
Thanks to JL Carpet Cleaners for the work they carried out today in our home cleaning soot damage carpet, rug & arm chair.
What a brilliant job.
We would thoroughly recomend their work.
A lovely friendly & professional husband & wife team.
We were delighted with the cleaning done today.
H&E Gray
Elaine Gray
Great service from JL Carpet cleaning. Lovely friendly husband & wife team. Carpet, rug & arm chair cleaned after soot damage took place in our home.
Jared & Jenny did a great job bring back the carpet, rug & arm chair to looking almost new.
We were delighted & we would thoroughly recomend them as a company to do any carpets & upholstery that needs cleaning.
Our thanks to you both for your work today.
H & E Gray.
lauriane Delacote
I used JL Carpet as I was moving out of my Flat (rental) in the middle of december 2019. I was very pleased with the reactivity and flexibility of JL Carpeting. As few days, before my appointment I learnt that I had to go to an important meeting and the team manage to come early to suit me. The job was done professional and to a very good standard which allow me to get my deposit back and have a happy landlord. I will highly recommend their services.
Catherine Bird
Called at relatively short notice due to having decorated our teenage daughter's bedroom and being horrified at just how bad the carpet was once her room was cleared! From answering the inital call, to finding a space in the week that suited us, right the way through to the care taken whilst in our house and the end result, we were extremely impressed. Carpet looks good as new. Will definitely use again!
Val Harvey
Really impressed with the customer service and the cleanliness of the carpets. They look brand new - which is saying something with 4 dogs and 4 cats! Would highly recommend and will definitely be using again ourselves!
Marie Evison
Fabulous friendly service...as always, carpets looked amazing as usual..highly recommended..Thank you Jared and Jenny
Sally Bainbridge
Booked to clean living room and stair carpets in our rented house which were grubby from general soiling, mainly from the dog!
Turned up on time, were very polite, friendly and professional. Job was completed very quickly and efficiently. Excellent results and dried very quickly.
A little more expensive than some companies quoted but well worth it.
I wouldn't hesitate to recommend and will definitely use again next time our carpets need cleaning.
Robyn Burns
Brilliant service from JL Carpet Cleaning, friendly and professional throughout and my carpets look as good as new! Was also given helpful advice for cleaning my carpets going forward.
Paul Hambi
Great customer service throughout. I've used JL a few times now and have been delighted with the quality of the cleaning everytime. Very professional and polite, you can't ask for more. Whenever my carpets require a freshen up, JL Carpet Cleaning will always get my custom.
Anji Carrier
Carpet cleaning on another level! JL Carpet Cleaning did an exceptional job of cleaning our ‘overdue for a deep clean’ carpets in busy offices. Our 9 year old carpet came up amazingly well, colour restored to like new. Best deep clean system there is, bar none. Totally professional and efficient from first contact, right through to the end of the job. I would not hesitate to highly recommend them to anyone. Superb service and results - so pleased that we went to this company. ⭐️⭐️⭐️⭐️⭐️
Dave Castle
Professional, friendly and a great service performed to a very high standard that was well communicated. Would highly recommend this team.
Ann Eaton
Highly recommend JL Carpet Cleaning. Punctual, efficient & professional.
Cleaned our carpets & suite exceptionally well.
Thank you Jared & Jenny.
JACQUELINE BURCHILL
On time - excellent service - carpets look like new. Couldn't ask for more. Thank you Jared.
Sheila Turner
Fantastic service couldn’t believe how good the carpets looked. Very professional and efficient company would highly recommend
Michael Farrington
Really pleased with the quality of work by Jared & Jenny. They are very efficient and professional in what the do. High standard of work left my suite like new. Wouldn't hesitate in recommending them to anyone. I'm sure I will be using their services again in the future.
Michael Farrington.
Nick Savchenko
I would highly recommend the services provided by this company. They visited our retail outlet recently to assess our requirements, having done so they arranged to carry out the work after opening hours which was extremely helpful. The end result was a very professional cleaning of our carpets. They are a very polite, conscientious and caring team who provide great service.
geoff maiden
Extremely pleased with the results of our carpets being cleaned by JL. We highly recommend them for their proficiency, courteousness and reliability.
Would not hesitate in receiving them into our house again in the future. Well done. Geoff Maiden
geoff maiden
Extremely pleased with the results of our carpets being cleaned by JL. We highly recommend them for their proficiency, courteousness and reliability.
Would not hesitate in receiving them into our house again in the future. Well done. Geoff Maiden
Pamela Booth-Jones
The work was carried out at the time agreed, in an efficient and diligent manner. Carpets look like new. You will not be disappointed.
Howard Bloxham
Jared & Jenny were punctual, thorough and efficient. They cleaned our lounge/diner carpet and two 2 seater sofa's. When searching the internet for this service I found a number of cheaper sites, but the reviews for their service swayed me. When Jared initially came to quote for the job he checked all the materials thoroughly, so that he knew exactly what was required. I am so pleased that we chose J&L Carpet cleaning, they are a charming couple and very good at their job. We are very pleased with the result.
Emma Hesp
Just Excellent.I have a very tricky Laura Ashley sofa which marks if you breathe on it!! Ive had it for 3 years and didn’t know what to do or if it could actually be cleaned.. but ultimately it looked a mess.The team were very upfront explaining that due to the type of fabric they may not get a perfect finish but the marks were so bad I had to take a leap of faith. I am so pleased with the sofa and the care they took over ensuring the pile would be raised when it dried showed a real pride in the work they do. Couldn’t recommend them enough.
Joan Fryer-Clark
Dear Jenny and Jared,
Thank you so , much for today, we can recommend you both to anyone who needs their furtiture cleaning
as we did.
This lovely couple were thorough, testing fabric, and using the correct products to do real efficient job,
they protected our carpets and wore protective covers on their feet, and were pleasant, polite and so helpful, and worked really hard, nothing was to much trouble for them.
We will certainly have them again without hesitation, carpets next !,
We wish you all the best in you endeavours, and look forward to seeing you when we are ready.

Regards Anita and Joan
Colin Dowse
I had carpets in 3 rooms and a 5 seater sofa cleaned yesterday and I recommend JL Carpet Cleaning along with Jared and Jenny wholeheartedly. Colin Dowse, Shrewsbury
Chrissie Long
JL Cleaning came to my home today and cleaned my living room carpet and sofa bed.

I would highly recommend their services as they are friendly knowledgable and a professional company who have left me a happy customer and I shall be using their services again in the near future.
Peter Eades
Jared and Jenny provided a prompt, efficient, professional and friendly service. A lovely young couple who did a great job of doing a thorough clean of all carpets throughout the house. I would have no hesitation whatsoever in recommending their services.
Ann Martin
Just had our lounge, stair and landing carpets cleaned by Jared - whole process easy from ringing for a quote and setting up appointment to the work being done. Fluid used was pleasant and you weren’t left with that damp wet carpet smell. Dried very quickly. We would definitely recommend and will use again. Thank you Jared.
Valerie Jump
Jared and Jenny arrived promptly and were friendly, efficient and professional. I was very pleased with my carpets and will definitely be using their services again.
Jude Mollart
Jared got back immediately with quote. Time was arranged and Jared and Jenny arrived promptly. They were polite and extremely professional and we felt comfortable having them working in our home. Despite the extremely hot weather they worked without stopping until the job was finished. We were really pleased with the completed job- our sofas and chair look brilliantly clean again and smell clean too. We would certainly use Jared and Jenny again and would thoroughly recommend them .
Faith Sloan
Highly recommended did a great job at a competitive price and a lovely person.
Bryonie Nortje
I would definitely recommend JL Carpet Cleaning!! Professional and efficient from start to finish. Our carpets were full of stains from when we moved in, and with 3 dogs and a young child they didn't get any better! Jared explained to me that because our carpets were wool that they might not be able to get all the stains out. But they did! I was very impressed with the friendly and efficient service. Thank you!
Terri Rapson
This couple were professional, cheerful and very thorough. My carpets now looking great again. Highly recommended.
Sally Wilkins
This is the second time JL have cleaned the carpets - and as with the first time (2 years ago) I am very pleased with the result - and the more so as the whole process uses eco-friendly products.
Steve Masters
After 4 years of being trampled on by a muddy and messy dog I thought my carpets were fit for the bin, especially after two previous local carpet cleaning firms failed miserably improving things. After a bit of research I decided to try one last time and chose JL carpet cleaning. All I can say is amazing! The results were truly remarkable, carpets massively improved. A big thanks the Jared and his wife for their professional service. Merry Christmas both!
Helen Rashleigh
Very highly recommended � turned up, on time on a very cold, icy and snowy morning � and made my carpet look like new �
A � service
Bobbie Grimston
Absolutely amazing service, very reliable and polite, and would highly recommend
Mo Payne
Sandra Worrell
JL Carpet Cleaning fitted carpets throughout in my new bungalow. Absolutely delighted, carpets look perfect, completed in no time, great customer service. Highly recommended!
Ricky Singh
great professional service, turned up when he said he would. emailed to remind me of the date. no issues in using jared again.....:-)
Kath Dunstan
Great service very professional lovely couple

3 Areas for £99.00

JL Carpet Cleaning is offering 3 areas cleaned for just £99. It’s the same great service as normal using eco-friendly products and our latest equipment. * Please check below to make sure this package suits your requirements, if it doesn’t then please don’t hesitate to call us and we’ll do our best to make it work for you.

We ask that rooms to be cleaned are cleared of the furniture that you want us to clean under. We’ll happily move sofas around if needed though.

  • Lounge/diners | Hall & stairs | Stairs & landings are classed as 2 areas
  • Average max room size is 13ft x 12ft or 17sq yds. Don’t worry if your rooms are bigger please call us for an individual price
  • Some carpet types like Axminsters and Wilton carpets require extra processes to clean. These carpet types aren’t included
  • Domestic customers only
  • Local work only and one offer only per customer per visit applies
  • Please mention this offer when calling

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15% Off Carpet Cleaning

For people moving out, moving in and needing end of tenancy cleaning, we are offering our best end of tenancy cleaning offer. This deal applies ONLY If your house is unfurnished and completely clear. If so we can offer you upto 15% off our normal prices. Also you’ll receive our same great service and cleaning techniques as well.

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Carpet 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the carpet. All carpets are pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some carpets may have spots and stains that need separate attention before the carpet is pre-sprayed. After these have been treated the carpet will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine, this is used to open the carpet pile and works the cleaning solution into the carpet fibres allowing it to work on the deeper down soils and preparing the carpet for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

Solution is jetted into the carpet at over 110degrees C and over 250psi. The wand pass then extracts the solution and soiling and is lifted out by our truck mounted cleaning system* and wastewater is recovered back into our vehicle. This leaves your carpets smelling fresh and free from cleaning solutions. * dependant on access

6. Drying

Our extraction equipment will typically leave your carpets touch dry within a few hours, but as part of the service and for extra convenience, we use our air movers which will help dry the carpets fast if required.

7. Final groom and run through

Carpets are groomed if required and then we’ll run through the finishing details and ask you to check your happy and then its time to say goodbye

Our truck mounted cleaning system benefits

Q: What are the benefits or a truck-mounted cleaning system over a portable machine?

A: There is a huge difference between a portable machine using electric from a typical plug and a petrol-driven engine. We have our own power supply and bring our own filtered water supply to all jobs. It allows for such a variety of benefits. We have listed them below to explain in better detail:

1. Immense Heat

Our truck mount produces immense temperatures of over 230 degrees F. These temperatures kill bacteria, germs, and viruses in your soft furnishings and are simply not available from the average tap.

2. Vacuum Power

Our truck mount can extract nearly twice as much moisture from soft furnishings compared to most high-spec portables. This allows carpets to dry quicker and leave a superior result.

3. Rinsing Power

We have our own water supply on board, so there’s no need to use your water and fill buckets. Our truck mount can flush pollutants from your carpets & upholstery deeper and faster with the reassurance it is being fully extracted.

4. Waste Removal

In the unique times we are in, we can reassure you all waste from your soft furnishings is secured into our van mounted waste tank and disposed of off site. We do not tip contaminated waste or soiling down your toilets or around your property. All pollutants are exhausted outside at the machine and not back into your property.

Watch our truck mount in action

Upholstery 7 point process

1. Pre-Survey

This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out

2. Pre-Clean Vacuuming

Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the upholstery. All upholstery is pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.

3. Spotting & Pre-Spray

Some upholstery may have spots and stains that need separate attention before the fabric is pre-sprayed. After these have been treated the fabric will be pre-sprayed with a product appropriate to the soiling and fibre type.

4. Agitation

Done by a machine or by variety of methods. This is used to work the cleaning solution into the fibres allowing it to work on the deeper down soils and preparing the upholstery for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by cleaning companies.

5. Rinse extraction

The solution and soiling are then lifted by our water extraction machine using the latest in upholstery cleaning tools, the Sapphire Pro. These are designed to clean the fabric without spraying water deep into the cushion, meaning that over wetting is eliminated, and the drying time is a lot faster

6. Drying

Our extraction equipment will typically leave your fabrics touch dry within a few hours, but as part of the service we will speed dry the fabrics as much as possible prior to leaving.

7. Final groom and run through

The upholstery is groomed if required and then we’ll run through the finishing details and ask you to check your happy and then its time to say goodbye

Gill Smylie

Gill Smylie

Excellent service from start to finish. Jared contacted me back promptly and was able to fit us in within a short time. I needed treatment to a red wine stain on a beige wool carpet. After the work was completed we could see no trace of the stain, fantastic job. We would definitely use J.L.Carpet cleaning again.

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Alison Prior

Excellent service. Well organised, arrived when expected and did a terrific job – carpets look and smell better than they have in years!
Very polite and just get on with the job. would definitely use again and recommend.

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Vicky stones

Arrived on time , efficient and polite . Amazed at how clean my carpet is and all marks out. I fully recommend this company and will use again

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Jeanette Morgan

A polite, efficient and effective cleaning service done on our sofas that we bought as in ‘perfect condition’ on e bay but came with many stubborn marks and a particularly difficult crushed velvet fabric to clean. The choice of methods to clean these were restricted to a dry cleaning fluid and a lot of manual work involved in brushing up the pile and removing the dirt. The results are excellent. We are very pleased with the service provided and would use again. Thank you for your hard work and achieving such pleasing results.

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Chris Rolling

Exceptionally happy with the cleaning of our stairs and the rescuing of our beloved new ottoman which we’d carelessly thought we’d destroyed with a tough stain. Couldn’t be happier.

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Karen Howard

JL provided a prompt, professional service and our carpets now look like new again. A good team to use!

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Wendy Staples

JL took my rugs away and cleaned them recently, and I could scarcely believe the difference they made to them. The colours are so much brighter now and the pile is restored. I couldn’t be more delighted with the results. Also, as well as cleaning brilliantly, JL were very efficient and professional, and are lovely, friendly people. I’m intending to ask them to restore my rather worn sofa in the new year, and will definitely be using them to clean my rugs regularly in the future. What a great find!

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J Harter

Very polite and helpful service. The carpets and upholstery came up a treat. Thank you.

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Lesleyann Pope

A brilliant company and brilliant service for 2 people who care about what they do, and respect peoples homes, to do the best job they can. Would recommend them to anyone. Thank you for a good job

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Luke Saul

Professional from start to finish. I looked into a few carpet cleaning companies and went by the reviews left from others. Their prices and service was spot on. I recently moved from the area and was renting my house out, but needed the carpets done dor the new tenants. I cannot recommend this company enough. I will definitely be using them in the future.

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